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Client Success Associate Jobs in Columbus, OH (NOW HIRING)

Ameriprise Financial

Be Seen First

Wealth Management Client Service Associate

Dublin, OH · On-site

$40K - $60K/yr

... success, this is an opportunity to grow alongside a thriving advisory practice. Key ... Client Experience & Relationship Support • Serve as a primary point of contact for clients ...

Allied Universal

Client Manager

Columbus, OH

$59K/yr

... achieve success in your role but also contribute to the positive culture and growth of the ... Associate's degree in criminal justice, business, or a related field with a minimum of three (3) ...

LUXMAR LLC

Sales Associate

Marysville, OH

$12.75 - $17.50/hr

... client experiences and the innovative ways in which you offer such superior service is what ... Partner all of this with your drive for financial success and desire for long term career growth ...

HMAR Automotive LLC

Sales Associate

Marysville, OH

$12.75 - $17.50/hr

Description You're known for your passion in providing exceptional client experiences and the ... Partner all of this with your drive for financial success and desire for long term career growth ...

Toyota Direct

Sales Associate

Columbus, OH · On-site

$13.50 - $18.25/hr

You're known for your passion in providing exceptional client experiences and the innovative ways ... Partner all of this with your drive for financial success and desire for long term career growth ...

Honda Marysville

Sales Associate

Marysville, OH · On-site

$12.75 - $17.50/hr

Description: You're known for your passion in providing exceptional client experiences and the ... Partner all of this with your drive for financial success and desire for long term career growth ...

Allied Universal

Client Manager

Columbus, OH · On-site

$59K/yr

... achieve success in your role but also contribute to the positive culture and growth of the ... Associate's degree in criminal justice, business, or a related field with a minimum of three (3) ...

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$17.9K

$51.2K

$89.8K

How much do client success associate jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client success associate in Columbus, OH is $51,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $63,300.00 per year, depending on experience, location, and employer.

What is a client success associate?

A client success associate is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and outcomes.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Columbus, OH? The most popular types of Client Success jobs in Columbus, OH are:
What are popular job titles related to Client Success Associate jobs in Columbus, OH? For Client Success Associate jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Columbus, OH look for? The top searched job categories for Client Success Associate jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Client Success Associate jobs? Cities near Columbus, OH with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Columbus, OH as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,184 per year, or $24.6 per hour.
J.P. Morgan Wealth Management - Private Client Investment Associate - Westerville, OH

J.P. Morgan Wealth Management - Private Client Investment Associate - Westerville, OH

Chase

Columbus, OH

$13.50 - $18.75/hr

Other

Posted 4 days ago

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 468 frontline employees who took The Breakroom Quiz

46th of 141 rated banks

Job description

Private Client Investment Associate

If you are passionate about client experience and goals driven planning, then our team is the right place for you. As part of Consumer Banking, you will provide client service operational marketing and administrative support to the primary Private Client Advisor(s), within JPMorgan Wealth Management.

As a Private Client Investment Associate within JPMorgan Wealth Management, you will be a vital member of our Consumer Banking team. Your role will involve a blend of operational, marketing, and administrative tasks, working closely with our Private Client Advisors. You will handle operational requests, nurture client relationships, and contribute to ongoing wealth planning. Your responsibilities will also include risk management and ensuring compliance with our business unit's operational procedures. This role offers the chance to strengthen client relationships, supervise account reviews, and positively impact our team culture. Your ability to prioritize tasks, monitor progress, and consistently meet deadlines will be key to your success in this role.

Job responsibilities

  • Work as a team with other associates to support a group of Advisors book of business including but not limited to facilitating accurately and timely operational requests such as account opening, money movement and investment trades
  • Aid the Advisors by building and maintaining client relationships through processing requests, resolving issues, and providing up-to-date information and assisting the Advisors with ongoing wealth planning for clients and referral source management and new lead generation
  • Assist in managing relationship and account reviews, promoting firm services to deepen client relationships; prepare timely and accurate performance reports
  • Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires
  • Support business unit operational procedures and compliance requirements (e.g. completion of required operational forms and documentation)
  • Prioritize daily work, track progress for current work, and consistently meet deadlines
  • Maintain and foster team culture

Required qualifications, capabilities, and skills

  • A valid and active Series 7 license
  • If you were registered after October 1, 2018 you must also have a valid and active Securities Industry Essential (SIE) exam
  • A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 120 days of starting in the role as a condition of employment

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