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2Nd Level Desktop Support Jobs Near Me

Revel Staffing

Desktop Support Technician

Marysville, OH · On-site

$78K - $108K/hr

The Desktop Support Technician will troubleshoot technical issues in person, by phone, email, or ... Some college-level coursework in computer science, information technology, or related field ...

Factual Data

Desktop Support

Columbus, OH · On-site

$24 - $29/hr

Desktop Support will assist End Users in resolving computer/network (hardware and software) related ... Expert-level knowledge of Microsoft Office Suite with ability to train and support end users

MedFlight

Desktop Support Technician

Columbus, OH · On-site

$25.50 - $31/hr

At MedFlight , technology is essential to delivering critical care when every second counts. From ... Experience supporting Microsoft Windows desktop operating systems and Microsoft 365 applications.

TEKsystems

Desktop Support Technician

Westerville, OH

$25 - $32/hr

This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities ...

MedFlight

Desktop Support Technician

Columbus, OH

$25.50 - $31/hr

At MedFlight , technology is essential to delivering critical care when every second counts. From ... Experience supporting Microsoft Windows desktop operating systems and Microsoft 365 applications.

TEKsystems

Desktop Support Technician

Columbus, OH

$25 - $32/hr

This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities ...

TEKsystems

Desktop Support Technician

Westerville, OH

$25 - $32/hr

This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities ...

TEKsystems

Desktop Support Technician

Columbus, OH

$25 - $32/hr

This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities ...

MSR COSMOS

Desktop support with store support

Columbus, OH · On-site

$19.50 - $24.75/hr

... Ability to interact with 2nd and 3rd party support staff At ease in working with customers ... Assumes responsibility for maintaining brand service level agreements from a Tier 2 incident ...

MSR COSMOS

Desktop support with store support

Columbus, OH · On-site

$19.50 - $24.75/hr

... 2nd and 3rd party support staff • At ease in working with customers, partners, and suppliers at ... Acts as an additional point of escalation for level I and level II analysts. • 20 ...

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2Nd Level Desktop Support information

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How much do 2nd level desktop support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for 2nd level desktop support in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

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2Nd Level Desktop Support jobs near you
A map of the United States highlighting the number of 2Nd Level Desktop Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of 2Nd Level Desktop Support job openings in each state, with California having the most at 2 and Alaska the least at 0.

Desktop Support Technician

Revel Staffing

Marysville, OH • On-site

$78K - $108K/hr

Full-time

Posted 24 days ago

Job description

A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment. This position is responsible for installing, diagnosing, repairing, maintaining, and upgrading organizational technology while ensuring optimal workstation performance.

The Desktop Support Technician will troubleshoot technical issues in person, by phone, email, or work order, and provide timely end-user support across departments. The ideal candidate will have strong customer service skills, attention to detail, and excellent written, verbal, and interpersonal communication skills.

Responsibilities

  • Support and maintain desktop computers, laptops, software, hardware, and peripherals
  • Install, diagnose, repair, maintain, and upgrade computer systems and related equipment
  • Troubleshoot hardware, software, network, and user-access issues
  • Provide end-user assistance in person, by phone, email, or ticketing/work order system
  • Support Microsoft Windows, Office 365, and Electronic Medical Record systems
  • Assist with Cisco VOIP phone system support
  • Work with network cabling, jacks, printers, scanners, and other peripherals
  • Maintain inventory records and documentation for break/fix activity
  • Assist with training materials, user guides, and instructional documentation as needed
  • Collaborate with internal teams to resolve technical issues efficiently
  • Maintain confidentiality and follow healthcare privacy and security standards

Qualifications

  • Strong knowledge of PC and desktop hardware
  • Strong knowledge of Microsoft Windows, Office 365, and desktop software
  • Experience supporting Electronic Medical Record systems preferred
  • Hands-on hardware and software troubleshooting experience
  • Experience supporting computer equipment, peripherals, and network-connected devices
  • Strong analytical, research, and problem-solving skills
  • Excellent customer service and communication skills
  • High attention to detail and ability to document work accurately
  • Team-oriented with the ability to work in a collaborative healthcare environment
  • Some college-level coursework in computer science, information technology, or related field preferred
  • HIPAA training/certification required