Lead the development and ongoing maintenance of internal knowledge base articles, troubleshooting ... ZoomInfo products. * Familiarity with data enrichment, intent data, or B2B sales intelligence ...

51 Zoominfo Business Development Jobs Hiring Near You
Lead the development and ongoing maintenance of internal knowledge base articles, troubleshooting ... ZoomInfo products. * Familiarity with data enrichment, intent data, or B2B sales intelligence ...
Senior Software Engineer
Waltham, MA · On-site
$132K - $174K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Architect and implement microservices that handle high-volume traffic and complex business logic
Senior Software Engineer
Waltham, MA · On-site
$132K - $174K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Architect and implement microservices that handle high-volume traffic and complex business logic
Talent Acquisition Specialist II
Bethesda, MD · On-site
$70K - $90K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... You'll partner seamlessly with hiring managers and business leaders to understand our evolving ...
Talent Acquisition Specialist II
Bethesda, MD · On-site
$70K - $90K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... You'll partner seamlessly with hiring managers and business leaders to understand our evolving ...
Software Engineer III
Bethesda, MD · On-site
$61.50 - $82.75/hr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Familiarity with software development best practices, including SOLID principles, design patterns ...
Software Engineer III
Bethesda, MD · On-site
$61.50 - $82.75/hr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Familiarity with software development best practices, including SOLID principles, design patterns ...
Senior Software Engineer
Waltham, MA · Hybrid
$132K - $174K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Architect and implement microservices that handle high-volume traffic and complex business logic
Senior Software Engineer
Waltham, MA · Hybrid
$132K - $174K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Architect and implement microservices that handle high-volume traffic and complex business logic
Senior Manager, FP&A
Bethesda, MD · On-site
$116K - $158K/yr
WHAT YOU'LL DO FP&A Business Partnership - R&D, Product, Engineering, Zoominfo Talent Solutions (ZTS), and G&A * Serve as the dedicated finance partner to R&D, Product, Engineering, ZTS, and G&A ...
Senior Manager, FP&A
Bethesda, MD · On-site
$116K - $158K/yr
WHAT YOU'LL DO FP&A Business Partnership - R&D, Product, Engineering, Zoominfo Talent Solutions (ZTS), and G&A * Serve as the dedicated finance partner to R&D, Product, Engineering, ZTS, and G&A ...
Senior Software Engineer - Platform Integrations
Bethesda, MD · On-site
$131K - $172K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Participate in agile development processes, sprint planning, and technical discussions * Provide ...
Senior Software Engineer - Platform Integrations
Bethesda, MD · On-site
$131K - $172K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Participate in agile development processes, sprint planning, and technical discussions * Provide ...
Senior Software Engineer - Platform Integrations
Bethesda, MD · Hybrid
$131K - $172K/yr
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and ... Implement orchestration patterns for complex, multi-step business processes * Design and maintain ...
Senior Software Engineer - Platform Integrations
Bethesda, MD · Hybrid
$131K - $172K/yr
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and ... Implement orchestration patterns for complex, multi-step business processes * Design and maintain ...
Software Engineer III
Waltham, MA · On-site
$62 - $83.25/hr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Experience in design, full stack development and delivery of highly scalable applications.
Software Engineer III
Waltham, MA · On-site
$62 - $83.25/hr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Experience in design, full stack development and delivery of highly scalable applications.
Senior Software Engineer, Mobile Tech Lead
Bethesda, MD · On-site
$142K - $178K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Evaluate emerging React Native advancements and mobile development trends, and apply relevant ...
Senior Software Engineer, Mobile Tech Lead
Bethesda, MD · On-site
$142K - $178K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Evaluate emerging React Native advancements and mobile development trends, and apply relevant ...
Software Engineer III - Chorus
Bethesda, MD · On-site
$61.50 - $82.75/hr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Proven experience in distributed microservices development. * Proven experience with distributed ...
Software Engineer III - Chorus
Bethesda, MD · On-site
$61.50 - $82.75/hr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Proven experience in distributed microservices development. * Proven experience with distributed ...
Principal Software Engineer - PA172
Bethesda, MD · On-site
$144K - $193K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Comfortable using LLMs as part of your development workflow-whether via tools like Copilot, Cursor ...
Principal Software Engineer - PA172
Bethesda, MD · On-site
$144K - $193K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Comfortable using LLMs as part of your development workflow-whether via tools like Copilot, Cursor ...
Software Engineer III
Waltham, MA · On-site
$62 - $83.25/hr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Familiarity with software development best practices, including SOLID principles, design patterns ...
Software Engineer III
Waltham, MA · On-site
$62 - $83.25/hr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Familiarity with software development best practices, including SOLID principles, design patterns ...
Senior Software Engineer
Bethesda, MD · On-site
$131K - $172K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Lead medium/large feature development independently within agile processes, mentoring engineers and ...
Senior Software Engineer
Bethesda, MD · On-site
$131K - $172K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Lead medium/large feature development independently within agile processes, mentoring engineers and ...
Senior GTM Consultant
Waltham, MA · On-site
... business outcomes. ZI Labs partners with ZoomInfo's most strategic enterprise customers to ... development, and enterprise SOW creation to drive services bookings. * Lead high-visibility ...
Senior GTM Consultant
Waltham, MA · On-site
... business outcomes. ZI Labs partners with ZoomInfo's most strategic enterprise customers to ... development, and enterprise SOW creation to drive services bookings. * Lead high-visibility ...
Principal GTM Consultant
Waltham, MA · On-site
... ZoomInfo platforms, influencing the core product roadmap and feature development. * Cultivate ... Bachelor's Degree in Business, Economics, Marketing, Computer Science, or related field; MBA or ...
Principal GTM Consultant
Waltham, MA · On-site
... ZoomInfo platforms, influencing the core product roadmap and feature development. * Cultivate ... Bachelor's Degree in Business, Economics, Marketing, Computer Science, or related field; MBA or ...
Senior Software Engineer - Chorus
Bethesda, MD · On-site
$131K - $172K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Previous experience in B2B data, sales intelligence, or conversation intelligence domains #LI ...
Senior Software Engineer - Chorus
Bethesda, MD · On-site
$131K - $172K/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best ... Previous experience in B2B data, sales intelligence, or conversation intelligence domains #LI ...
Principal GTM Consultant
Waltham, MA · On-site
... ZoomInfo platforms, influencing the core product roadmap and feature development. * Cultivate ... Bachelor's Degree in Business, Economics, Marketing, Computer Science, or related field; MBA or ...
Principal GTM Consultant
Waltham, MA · On-site
... ZoomInfo platforms, influencing the core product roadmap and feature development. * Cultivate ... Bachelor's Degree in Business, Economics, Marketing, Computer Science, or related field; MBA or ...
Senior GTM Consultant
Waltham, MA · On-site
... business outcomes. ZI Labs partners with ZoomInfo's most strategic enterprise customers to ... development, and enterprise SOW creation to drive services bookings. * Lead high-visibility ...
Senior GTM Consultant
Waltham, MA · On-site
... business outcomes. ZI Labs partners with ZoomInfo's most strategic enterprise customers to ... development, and enterprise SOW creation to drive services bookings. * Lead high-visibility ...
Senior Product & Solutions Enablement Manager
$129K - $170K/yr
... development and production efficiency * Design and deliver live virtual training sessions for SC ... and business results * Familiarity with ZoomInfo's GTMIP or comparable multi-product GTM ...
Senior Product & Solutions Enablement Manager
$129K - $170K/yr
... development and production efficiency * Design and deliver live virtual training sessions for SC ... and business results * Familiarity with ZoomInfo's GTMIP or comparable multi-product GTM ...
ZoomInfo Jobs Information
Does ZoomInfo pay people when they’re sick?
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Is the health insurance from ZoomInfo affordable enough for their workers?
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and April 2026.
Do workers at ZoomInfo worry about hours?
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.
How easy is it to get time off at ZoomInfo?
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.
Do ZoomInfo managers change schedules at the last minute?
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.
How easy is it to take sick days at ZoomInfo?
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at ZoomInfo feel treated with respect by their managers?
88% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at ZoomInfo get to take their breaks without interruption?
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.
Is it stressful to work at ZoomInfo?
100% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at ZoomInfo enjoy their jobs?
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at ZoomInfo recommend working with their team?
75% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get enough training when they start at ZoomInfo?
38% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get support to advance at ZoomInfo?
In the last year, 83% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people think ZoomInfo’s headquarters understands what’s happening where they work?
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
What are the most popular jobs at Zoominfo?
What are the most popular categories at Zoominfo?

Full-time
Medical, Dental, Vision, Retirement
Re-posted 20 days ago
ZoomInfo rating
8.9
Based on 8 frontline employees who took The Breakroom Quiz
39th of 247 rated software companies
Job description
ZoomInfo is looking for a GTM Customer Solutions Analyst to join our Client Services team. In this role, you will develop deep expertise within the ZoomInfo product suite while maintaining broad fluency across GTM products and use cases. You will serve as a go-to technical resource for customers and colleagues alike - independently diagnosing complex issues, owning resolution end-to-end, and proactively building tools and enablement resources that elevate the performance of the broader support organization. This is a high-impact, high-ownership role for someone who thrives at the intersection of technical depth, customer advocacy, and continuous improvement.
What You'll Do:
Technical Expertise & Specialization
- Own deep subject matter expertise within a set of ZoomInfo products, serving as the primary escalation point for complex issues.
- Maintain broad working knowledge of the full ZoomInfo product suite to support customers across all product lines and provide seamless cross-functional assistance.
- Understand how ZoomInfo products fit into customer tech stacks, including complementary and competing external technologies.
- Proactively monitor product releases, beta updates, and internal roadmaps to stay ahead of platform changes and communicate impacts to the support team.
- Troubleshoot advanced technical issues including API and integration failures, data quality discrepancies, CRM sync errors, and browser/network-level anomalies using tools such as dev tools, HAR files, and log analysis.
Customer Support & Resolution
- Independently manage a queue of complex, high-priority support cases from triage through resolution, ensuring timely and accurate outcomes.
- Deliver clear, empathetic, and technically precise communication to customers at all levels.
- Partner with teams across Product and Engineering teams to escalate, reproduce, and resolve product defects or configuration issues.
- Consistently meet or exceed key performance indicators including CSAT scores, response time, and knowledge base development targets.
Enablement, Collaboration & Internal Impact
- Lead the development and ongoing maintenance of internal knowledge base articles, troubleshooting playbooks, and support runbooks for use across the broader team.
- Identify recurring issue patterns and proactively build scalable resources - including documentation, decision trees, and training materials.
- Drive the adoption of new internal tools and workflows, acting as a champion for process improvements that increase team efficiency and consistency.
- Mentor and support junior team members by sharing technical knowledge, reviewing case handling, and contributing to onboarding programs.
- Serve as the voice of the customer by synthesizing support trends and surfacing actionable product feedback to Product and Engineering stakeholders.
- Participate in cross-functional initiatives including product beta testing, release readiness reviews, and internal enablement sessions.
- Collaborate with the Customer Success and Sales teams to ensure a seamless customer experience across the post-sale journey.
What You Bring:
- 4+ years of experience in a technical support, support engineering, or similar customer-facing technical role in a B2B software environment.
- Demonstrated ability to troubleshoot complex technical issues involving APIs, integrations, data pipelines, or CRM platforms (Salesforce, HubSpot, etc.).
- Strong proficiency with browser developer tools, network traffic analysis (HAR files, etc), and log interpretation.
- Excellent written and verbal communication skills with the ability to translate technical concepts for non-technical audiences.
- Proven track record of taking initiative - independently identifying problems, building solutions, and driving improvements without being directed.
- Ability to manage multiple high-priority projects simultaneously with strong organizational skills and attention to detail.
- Collaborative mindset with experience working cross-functionally with internal teams to drive issue resolution.
Preferred Qualifications
- Prior experience using or supporting ZoomInfo products.
- Familiarity with data enrichment, intent data, or B2B sales intelligence platforms.
- Experience writing internal documentation, knowledge base content, or support playbooks.
- Proficiency in SQL or data querying for troubleshooting data-related issues.
- Experience with ticketing platforms such as Zendesk, Salesforce Service Cloud, or similar.
- Background in mentoring or training junior support staff.
What's In It For You:
We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
- Incredibly strong onboarding program - be set up for success in your first 90 days
- Ongoing training to help you grow
- Market leading product offering (check our our long list of G2 awards)
- Comprehensive Medical, Dental, Vision
- Eligibility for Future Equity Awards
- 401k Matching (50% of the first 7% of your contribution)
- 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
- Family forming benefits up to $20k, plus discounts on a Care.com membership
- Virgin Pulse Wellness Program
- Optional add ons such as pet insurance, legal service support, and more!
This is a hybrid position, working a minimum of three days per week from one of our office locations - Waltham MA, Vancouver WA, or Bethesda MD.
Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.
$49,000-$77,000 USD
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
About ZoomInfo
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Vancouver, WA, US