A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex ... in an SDR, business development, customer success or account management role * Stellar ...
35 Zocdoc Product Development Jobs Hiring Near You
A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex ... in an SDR, business development, customer success or account management role * Stellar ...
A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex ... in an SDR, business development, customer success or account management role * Stellar ...
A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex ... in an SDR, business development, customer success or account management role * Stellar ...
A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex ... in an SDR, business development, customer success or account management role * Stellar ...
A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex ... in an SDR, business development, customer success or account management role * Stellar ...
... and Zocdoc product experience and value * Define and drive our provider advocate program ... Proven track record in creative strategy, and integrated campaign development for professional ...
... and Zocdoc product experience and value * Define and drive our provider advocate program ... Proven track record in creative strategy, and integrated campaign development for professional ...
... and Zocdoc product experience and value * Define and drive our provider advocate program ... Proven track record in creative strategy, and integrated campaign development for professional ...
... and Zocdoc product experience and value * Define and drive our provider advocate program ... Proven track record in creative strategy, and integrated campaign development for professional ...
Lead Product Designer, Care Access Network
New York, NY · On-site
$169K - $208K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... You will also help define how design works in a more AI-native product development model, using ...
Lead Product Designer, Care Access Network
New York, NY · On-site
$169K - $208K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... You will also help define how design works in a more AI-native product development model, using ...
Lead Product Designer, Care Access Network
New York, NY · On-site
$169K - $208K/yr
Your Impact on our Mission At Zocdoc, we are building products that help people access care more ... You will also help define how design works in a more AI-native product development model, using ...
Lead Product Designer, Care Access Network
New York, NY · On-site
$169K - $208K/yr
Your Impact on our Mission At Zocdoc, we are building products that help people access care more ... You will also help define how design works in a more AI-native product development model, using ...
OR · On-site
Driving accessibility across Zocdoc's web and mobile surfaces - establishing planning, build, and QA processes so accessible product development becomes a consistent, measurable standard * Partnering ...
... Zocdoc Cross-Functional Execution & Strategic Support * Collaborating with product, partner ... Keeping abreast of developments and trends across healthcare, consumer behavior, marketing ...
... Zocdoc Cross-Functional Execution & Strategic Support * Collaborating with product, partner ... Keeping abreast of developments and trends across healthcare, consumer behavior, marketing ...
Driving accessibility across Zocdoc's web and mobile surfaces - establishing planning, build, and QA processes so accessible product development becomes a consistent, measurable standard * Partnering ...
Driving accessibility across Zocdoc's web and mobile surfaces - establishing planning, build, and QA processes so accessible product development becomes a consistent, measurable standard * Partnering ...
... Zocdoc Cross-Functional Execution & Strategic Support * Collaborating with product, partner ... Keeping abreast of developments and trends across healthcare, consumer behavior, marketing ...
... Zocdoc Cross-Functional Execution & Strategic Support * Collaborating with product, partner ... Keeping abreast of developments and trends across healthcare, consumer behavior, marketing ...
Engineering Manager, Zo
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Passionate about software engineering and product development and building scalable, technical ...
Engineering Manager, Zo
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Passionate about software engineering and product development and building scalable, technical ...
Engineering Manager, Zo
New York, NY · On-site
Your Impact to the Mission Zocdoc's most important asset is our people. As an Engineering Manager ... Passionate about software engineering and product development and building scalable, technical ...
Engineering Manager, Zo
New York, NY · On-site
Your Impact to the Mission Zocdoc's most important asset is our people. As an Engineering Manager ... Passionate about software engineering and product development and building scalable, technical ...
Director, Product Design
New York, NY · On-site
$169K - $208K/yr
Your Impact on our Mission Zocdoc's most important asset is our people. As the Design Director ... As we evolve toward AI-native product development, you will guide teams in adopting new tools and ...
Director, Product Design
New York, NY · On-site
$169K - $208K/yr
Your Impact on our Mission Zocdoc's most important asset is our people. As the Design Director ... As we evolve toward AI-native product development, you will guide teams in adopting new tools and ...
Senior Product Designer
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Contributing to the development of design and research guidelines and standards, ensuring their ...
Senior Product Designer
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Contributing to the development of design and research guidelines and standards, ensuring their ...
Your work will make Zocdoc not just a platform people use, but a brand they love, believe in and ... Lead content ideation and oversee production. * Manage internal and external creatives to deliver ...
Your work will make Zocdoc not just a platform people use, but a brand they love, believe in and ... Lead content ideation and oversee production. * Manage internal and external creatives to deliver ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Lead content ideation and oversee production. * Manage internal and external creatives to deliver ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Lead content ideation and oversee production. * Manage internal and external creatives to deliver ...
Enjoy building platforms that enable productivity, consistency, and autonomy for diverse audiences ... Advance platform capabilities in AI-assisted development, helping shape how all Zocdoc builders use ...
Enjoy building platforms that enable productivity, consistency, and autonomy for diverse audiences ... Advance platform capabilities in AI-assisted development, helping shape how all Zocdoc builders use ...
Director, Marketing Data Science
New York, NY · On-site +1
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... A track record of personally building and executing complex measurement models in production - not ...
Director, Marketing Data Science
New York, NY · On-site +1
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... A track record of personally building and executing complex measurement models in production - not ...
Establish coaching and development opportunities, operational handoffs, and career paths across SA ... Zocdoc's long-term product roadmap. * Champion the Voice of the Customer: Deliver structured ...
Establish coaching and development opportunities, operational handoffs, and career paths across SA ... Zocdoc's long-term product roadmap. * Champion the Voice of the Customer: Deliver structured ...
ZocDoc Jobs Information
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Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 22 days ago
Job description
Your impact on our mission
Customer Success Managers are the driving force in helping existing Zocdoc providers maximize their performance and experience on the Zocdoc platform. Our goal is to make each practice more successful by understanding the practice goals, upselling additional products and features, offering solutions to drive booking volume, and improving overall practice performance. A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex practice operations to re-align value and optimize providers' success on Zocdoc.
You'll enjoy this role if you are...
- Passionate about ensuring provider satisfaction by conducting client meetings to understand a practice's goals and pain points in order to drive feature adoption, utilization, and retention
- Personally driven by building fast relationships with key stakeholders and decision makers in order to instill trust to see strong results
- Able to have challenging conversations in order to advise, influence others and handle objections effectively
- Able to balance sales conversations with project management, working with internal stakeholder teams while being consultative in your decision-making
- Personally motivated by driving KPIs that are attached to a monthly commission plan
- Motivated by learning and can quickly grasp and apply new ideas & solutions
- Actively seeking out feedback from sales leadership to adapt and implement improved sales strategies and processes
Your day to day is...
- Working closely with sales/acquisition and operations teams to onboard new provider practices by prioritizing and managing complex processes across multiple accounts
- Driving practice performance by effectively communicating feature value and handling objections to maintain setup and increase buy-in
- Being incredibly detailed oriented, able to manage multiple projects simultaneously with consistent touchpoints, and thrive with a high degree of autonomy
- Being an expert on Zocdoc's product and training new providers/their teams on best practices to be successful
- Proactively identifying and resolving issues that could affect customer satisfaction and buy-in
- Being self-motivated to own your metrics, strive to exceed goals, and openly seek feedback and coaching to support areas of opportunity
- Being persuasive and excelling in sales tactics to build genuine connections with customers to maximize buy-in to feature adoption and drive high onboarding satisfaction
- Influencing providers to deepen their partnership with Zocdoc by investing in our products to maximize their potential for success; creating future brand ambassadors is something you should strive for
You'll be successful in this role if you have...
- Bachelor's degree or equivalent
- 1-2 years of professional experience in an SDR, business development, customer success or account management role
- Stellar communication and interpersonal skills
- Strong attention to detail, highly organized, and a quick, curious learner
- A high level of problem-solving and issue-resolution skills
- Ability to think on your feet and thrive in a dynamic, start-up environment
Benefits:
- Flexible, hybrid work environment at our convenient Soho location
- Competitive PTO
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About ZocDoc
Sourced by ZipRecruiter
Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences, and contributors make our community and our platform better. We're an equal-opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Industry
Internet websites and web search portals
Company size
501 - 1,000 Employees
Headquarters location
New York, NY, US
Year founded
2007