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Do workers at Willis Towers Watson get paid breaks?

Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Willis Towers Watson pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

At Willis Towers Watson, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
69% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Willis Towers Watson affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Willis Towers Watson?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 45% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 27% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Willis Towers Watson worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Willis Towers Watson workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Willis Towers Watson workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Willis Towers Watson?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Willis Towers Watson managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Willis Towers Watson spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Willis Towers Watson?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a Willis Towers Watson job good for students?

Only some students say this is a good place to work if you’re studying.
40% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.

Is working at Willis Towers Watson good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Willis Towers Watson feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Willis Towers Watson get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Willis Towers Watson?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Willis Towers Watson enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Willis Towers Watson recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Willis Towers Watson?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Willis Towers Watson?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Willis Towers Watson’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Willis Towers Watson is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.
Infographic showing various Software job openings at Wtw in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 75% Physical, 9% Hybrid, and 16% Remote job distribution.
Senior Director, Employee Experience - Communication & Engagement Solutions

Senior Director, Employee Experience - Communication & Engagement Solutions

Willis Towers Watson (WTW)

Arlington, VA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Willis Towers Watson rating

8.3

Company rating: 8.3 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

37th of 150 rated financial services


Job description

As an EX Senior Director within our Communication & Engagement Solutions Community, you will help our clients with communication and engagement strategies, HR and reward communication/digital solutions, and will be responsible for driving commercial and market impact by seamlessly and intuitively connecting solutions across our EX portfolio - including employee insights (listening/surveys, assessments), strategy and change management, behavior change, communications and employee experience software (Embark). 
You will be responsible for development and execution of measurable, results-based strategies that contribute to client growth, market differentiation, and expansion of our EX offerings with a clear line of sight to business outcomes. This includes supporting changes to HR programs such as employee experience, Total Rewards communications, organization transformation, AI, wellbeing, benefits and culture.

You will draw on your growth mindset, imagination, creativity and exceptional writing skills, as well as your ability to analyze information, develop conclusions and present content through clear, well-written communication in a variety of media formats. Success in this role is defined not only by the quality of work, but by impact - helping clients achieve meaningful change and contributing to the growth of our EX business.
Key Attributes 
Chief Navigator. Strategically assesses complex client needs to shape and deliver meaningful, relevant and actionable solutions that span across WTW capabilities and services.
Master Influencer. Uses highly effective change management and communication skills and experiences to build trust and influence executive-level decisions that are critical to achieving the desired outcomes - for the business and clients alike.
Business Builder. Proven ability to efficiently close the sale. Applies a deep passion for - and understanding of - human behavior to everything we do, including selling, designing and delivering client solutions. 
Knowledge Pursuer. Brings a thirst for learning, willingness and confidence to step out of the comfort zone to take on new opportunities and gain and grow from new experiences. 
Calm Maker. Guides teams through difficult situations and projects with an ability to be unflappable in the face of adversity.
Excellence Seeker. Brings a "we" versus "I" mentality without ego or agenda and demonstrates a deep commitment and accountability to doing what it takes to get the work done with the high quality our clients expect and in a way that adheres to our company values of client focus, teamwork, respect, excellence and integrity. 
Dedicated Mentor. Sees potential and unique strengths of each team member. Values development of people through coaching others, creating energy and cultivating a safe environment for colleagues to share, create, learn, develop and thrive.


Criteria / Role Expectations

Sales 
    Use data and insights to uncover large, complex new business opportunities, architect integrated solutions to solve the unique need and convert leads into profitable sales
    Sell, develop and implement custom communication and change management strategies and programs for a broad range of HR programs, largely focused on talent and rewards elements (e.g., employee experience, Total Rewards, organization transformation, the future of work, AI, wellbeing and culture)

Delivery 
    Develop consulting strategy, establish the delivery team, providing strategic oversight throughout the delivery phase with accountability for overall success
    Oversee translation of complex concepts into compelling and engaging communications across various media, including print and digital, with an eye towards cutting-edge solutions and data integration
    Advise and influence executive-level decision-making 
    Oversee and execute on contractual commitments for effective financial management and business success
    Use modern/digital solutions to support/cultivate the desired experiences 
    Balance high-value strategic delivery with effective delegation, while enforcing budget, timeline and quality standards
    Contribute to the development of intellectual capital, new tools and approaches

    10+ years business experience driving sales and implementing creative and pragmatic strategies to align employee priorities with business strategy, including communication and/or marketing experience.
    Superior ability to influence and collaborate with senior management and work across all levels of an organization
    Organizational and culture change / transformation, employee listening strategies, consulting and human capital experience preferred
    Proven ability to apply deep understanding of human behavior to influence and close large, complex sales and shape highly effective strategies
    An executive presence with polished and well-developed facilitation, written, web and oral communication skills, demonstrating creativity and technical expertise
    Track record of success in building and maintaining client relationships, leading teams and generating revenue (global experience preferred)
    Experience managing concurrent, multi-dimensional projects and people on time and within budget 
    Proven ability to recognize and diagnose issues, work in teams, and leverage the resources of other related practices to address client challenges
    Ability to draw conclusions from data in a logical, systematic way 
    Understanding of agile principles and design thinking
    Availability to travel on an as-needed basis 
    Adaptability is critical 
    Ability to work within a complex matrix organization structure 
    Bachelor of Science or Bachelor of Arts degree
 

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.  

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
  • Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $125,000.00 - $185, 000.00 USD annually.

This role is also eligible for an annual short-term incentive bonus.

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.  

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified

Company Benefits 

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
  • Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets


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