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Worldwide TechServices
Worldwide TechServices

83 Worldwide Techservices Customer Engineer Jobs Hiring Near You

Worldwide TechServices

Dynamic PC Support

Groton, SD · On-site

$17/hr

Company Description Worldwide TechServices is a global leader in delivering technology services and ... Provide customer support for designated equipment * Answer client questions in a professional ...

Worldwide TechServices

Dynamic PC Support

Missoula, MT · On-site

Company Description Worldwide TechServices is a global leader in delivering technology services and ... Provide customer support for designated equipment * Answer client questions in a professional ...

Worldwide TechServices

Dynamic PC Support

Valdosta, GA · On-site

$17/hr

Company Description Worldwide TechServices is a global leader in delivering technology services and ... Provide customer support for designated equipment * Answer client questions in a professional ...

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Worldwide TechServices Jobs Information

Do workers at Worldwide TechServices get paid breaks?

No. Most people don’t get paid breaks.
80% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.

Does Worldwide TechServices pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Worldwide TechServices?

Some people get paid time off from work.
60% of people say they don’t get paid time off.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.

How easy is it to take sick days at Worldwide TechServices?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Worldwide TechServices get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Is it stressful to work at Worldwide TechServices?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Worldwide TechServices enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people at Worldwide TechServices recommend working with their team?

Not many people recommend working with their team.
83% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get enough training when they start at Worldwide TechServices?

Most people didn’t get enough training when they started.
100% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get support to advance at Worldwide TechServices?

Most people aren’t given support to advance their career here.
In the last year, 83% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people think Worldwide TechServices’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.

Do workers feel well informed about how Worldwide TechServices is doing?

Most people don’t feel well informed about how the company is doing.
100% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

What other companies are hiring for Customer Engineer jobs?

What are the most popular jobs at Worldwide Techservices?

What are the most popular categories at Worldwide Techservices?

Infographic showing various Customer Engineer job openings at Worldwide Techservices in the United States as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% Physical job distribution.

Sr. Customer Service Engineer

Worldwide TechServices

Manhattan, NY • On-site

$41K - $44K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

215th of 224 rated it services

Job description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Tewksbury, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Summary
The Senior Customer Service Engineer is a senior level position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
The selected candidate will be eligible for medical, dental, vision and 401K benefits. The salary range for this position is $41,600 - $44,760.00 annually.
Responsibilities
• Provides support to client VIP's
• After hour support required as needed
• Ability to be on stand-by as required in order to provide service to VIP clients
• Performs complex troubleshooting, installs and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
• Ability to collaborate with and support Sr. Level end users
• Proactively research and recommend alternative automated approaches for successful completion of work
• Responsible to manage, deploy, track and keep secure IT assets
• Identify and recommend process improvements
• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs
• Additional requirements may exist if offer of employment is extended
Requirements
Education and Experience:
• Typically requires technical school certification or equivalent of 4-7 years of relevant experience
Certifications and/or Qualifications:
• Proficient in hardware technology and configurations
• Proficiency with PowerPoint, Microsoft Word, Excel, and Outlook
• Microsoft Office 365 preferred
• ITIL knowledge
• Knowledge of ticketing systems
• Experience using Active directory
Skills:
• Excellence in communication and customer-facing skills
• Strong oral, written and interpersonal skills
• Excellent organizational skills
• Ability to be on stand-by
• Ability to follow instructions and processes with minimal instruction
• Ability to lift and or move various computer equipment up to 50 lbs.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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