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What are the key skills and qualifications needed to thrive as a Sales Program Manager, and why are they important?

To thrive as a Sales Program Manager, you need strong project management, strategic planning, and sales operations experience, often supported by a degree in business or a related field. Familiarity with CRM platforms (like Salesforce), data analytics tools, and program management software is typically required. Exceptional communication, leadership, and problem-solving skills help you drive team performance and manage cross-functional initiatives. These competencies are crucial for successfully coordinating sales programs, achieving revenue targets, and fostering alignment between sales and other departments.

How does a Sales Program Manager typically collaborate with cross-functional teams to drive sales initiatives?

A Sales Program Manager often works closely with teams across marketing, product, operations, and sales to develop and execute strategic programs that boost revenue. This collaboration involves aligning messaging, coordinating campaign launches, and ensuring sales teams have the necessary tools and training. Regular meetings and open communication are essential to address challenges, track progress, and adjust strategies as needed. Effective partnership with different departments not only improves program outcomes but also fosters a culture of shared success.

What does a Sales Program Manager do?

A Sales Program Manager oversees the planning, execution, and optimization of sales programs within an organization. They collaborate with sales teams, marketing, and other departments to develop strategies that drive revenue growth and improve sales processes. Their responsibilities often include setting program goals, tracking performance metrics, and ensuring alignment with overall business objectives. Effective Sales Program Managers also analyze data to identify trends and opportunities for improvement, and they play a key role in training and supporting the sales team.

What is the difference between Sales Program Manager vs Sales Operations Manager?

AspectSales Program ManagerSales Operations Manager
Primary FocusDeveloping and managing sales programs and initiativesOptimizing sales processes and supporting sales teams
ResponsibilitiesProgram development, project management, cross-functional coordinationData analysis, CRM management, sales process improvement
Required SkillsProject management, communication, strategic planningData analysis, CRM tools, process optimization
Work EnvironmentCollaborates with sales, marketing, product teamsSupports sales teams, reports to sales leadership

While both roles support sales growth, the Sales Program Manager focuses on creating and managing specific sales initiatives, whereas the Sales Operations Manager concentrates on streamlining sales processes and systems to enhance overall efficiency.

What is it like to work at White Cap?

White Cap is a company that values a collaborative and customer-focused work environment, prioritizing teamwork and open communication among its employees.

As a leading specialty distributor of building materials and services, White Cap operates through a network of branches and distribution centers, providing a dynamic and fast-paced work environment where employees can engage with various stakeholders, including customers, suppliers, and colleagues.

Working at White Cap may appeal to individuals who are passionate about the construction industry, enjoy a challenging and dynamic work environment, and are motivated by opportunities for growth and development within a large and established organization.

Do workers at White Cap get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 54 people who took the Breakroom Quiz between June 2025 and May 2026.

Does White Cap pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 72 people who took the Breakroom Quiz between June 2025 and May 2026.

At White Cap, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 72 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from White Cap affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 63 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at White Cap?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 71% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 14 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at White Cap worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 48 people who took the Breakroom Quiz between March 2025 and March 2026.

Do White Cap workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 43 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for White Cap workers to change shifts?

Most people find it easy to change shifts.
69% of people report that it’s easy to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at White Cap?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and May 2026.

Do White Cap managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 48 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at White Cap do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
82% of people report that they don’t do extra unpaid work.
Based on data from 49 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at White Cap?

Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and May 2026.

Is working at White Cap good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at White Cap feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at White Cap get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 60 people who took the Breakroom Quiz between June 2025 and May 2026.

Is it stressful to work at White Cap?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at White Cap enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 63 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at White Cap recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get enough training when they start at White Cap?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get support to advance at White Cap?

Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 59 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people think White Cap’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 61 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers feel well informed about how White Cap is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and May 2026.
What other companies are hiring for Sales Program Manager jobs?
What are the most popular jobs at White Cap?
What are the most popular categories at White Cap?
Infographic showing various Sales Program Manager job openings at White Cap in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Counter Sales Associate

Counter Sales Associate

White Cap Supply Holdings, LLC

Columbus, OH • On-site

$14.75 - $18.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

White Cap rating

7.3

Company rating: 7.3 out of 10

Based on 114 frontline employees who took The Breakroom Quiz

5th of 13 rated diy builders merchants

Job description

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for a Counter Sales Associate!

Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation's largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Counter Sales Associate!

Why a career with White Cap?

  • Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

  • Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

  • Stability: Since 2020, White Cap has doubled in size and continues to grow.

  • Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.

  • Love where you work: White Cap has been certified as a Great Place to Work.

  • Inclusive culture: Work in a place that values and celebrates who you are.

A Counter Sales Associate at White Cap...

  • Demonstrates exceptional customer service to our walk-in, phone, and will call customers.

  • Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.

  • Communicates product features, benefits, and warranty policy information to customers.

  • Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems.)

  • Upsells by identifying related products, add-on extensions, and informing customers of product promotions.

  • Performs other duties as assigned.

Preferred Qualifications

  • Demonstrated success providing excellent customer service.

  • Experience with sales order computer software, preferably Oracle.

  • Knowledge of construction and industrial products.

  • Spanish language proficiency.

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

For Ohio job seekers:

Pay Range

Ohio law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs

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