Whatnot
Whatnot

57 Whatnot Strategic Development Manager Jobs Hiring Near You

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... As our next Strategic Development Manager, you should have 3-5+ years of experience in account ...

... scale Whatnot's partnership excellence across the broader Strategic Partnerships team. You * 5+ years of experience in partnerships, business development, account management, or client success ...

... fit for Whatnot * Identify seller needs and solve for gaps with creative outreach strategy ... Grow into Sales Manager roles or other opportunities in the business by working on a fast paced ...

Manager, Fraud Operations

Phoenix, AZ · On-site

$140K - $160K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Passion for and commitment to team development * Experience managing and influencing team strategy ...

Category Marketing Manager

New York, NY · On-site

$126K - $165K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... flex across strategy and execution, solve problems quickly, and own initiatives across multiple ...

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... strategy, roadmap, and execution while balancing short and long-term goals. * Strong product ...

Drive strategic initiatives across the company as needed You People who do well at Whatnot tend to ... Experience with hypothesis-driven product and engineering development * Entrepreneurial drive to ...

CLAUDE.md configurations, MCP servers, prompt engineering frameworks, and context management ... a top strategic priority for Whatnot's engineering leadership, and directly shapes how our ...

Head of Corporate PR

San Francisco, CA · On-site

$285K - $335K/yr

... how to manage complexity and nuance, and can counsel senior leaders with confidence. The focus ... Own the PR strategy that establishes Whatnot as the defining company in live commerce - with ...

Customer Success Manager

Los Angeles, CA · On-site

$113K - $155K/yr

... on Whatnot. This role will involve collaborating with some of the most strategic and fastest ... Manage a pipeline of high growth sellers and develop a strategy for sustainable adoption, growth ...

Technical Program Manager

$132K - $170K/yr

Whatnot is the largest livestream shopping platform in North America and Europe, focused on ... Responsibilities : • Drive the engineering roadmap, strategy, and execution of critical cross ...

Category Lead

New York, NY · On-site

$167K - $215K/yr

Role You own the strategy, growth, and P&L for one of Whatnot's largest or highest growth ... A proven leader who has managed and developed a team * Deeply analytical and comfortable ...

Drive strategic initiatives across the company as needed You People who do well at Whatnot tend to ... Experience with hypothesis-driven product and engineering development * Entrepreneurial drive to ...

You'll define the technical strategy for how Whatnot coaches sellers to be successful. This is a ... Experience leading engineering teams, supporting career development while delivering results in a ...

... Whatnot's product legal function. This is a player-coach role where you'll manage a small team ... You'll partner closely with Product, Engineering, Marketing, Policy, and Business Development ...

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Showing results 1-20

Strategic Development Manager

Strategic Development Manager

Whatnot

New York, NY • On-site

$140K - $155K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago


Job description

Join the Future of Commerce with Whatnot!
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
Role
The Strategic Partnerships team builds deep, long-term relationships with Whatnot sellers-guiding them to scale efficiently, elevate buyer experience, and innovate on the platform.
This role sits at the intersection of partnership management, category strategy, and go-to-market execution. You'll partner closely with your Category Lead, Marketing, Trust & Safety, and Product teams to turn seller insights into action and ensure your team delivers exceptional results for sellers and buyers.
You'll own a book of up to 200 sellers, applying a structured, data-informed approach to coaching, engagement, and performance improvement. By combining automation, AI-powered insights, and a deep understanding of seller behavior, you'll help sellers reach key growth milestones and scale their business successfully on Whatnot.
This role requires sharp and ruthless prioritization, strong operational judgment, and the ability to translate data into actionable outreach at scale. You'll act as both strategist and operator - ensuring every seller receives the right level of guidance at the right time, while balancing efficiency and impact across your portfolio.
  • Manage a scaled book of business. Own relationships with high-potential sellers, balancing proactive outreach with data-driven prioritization.
  • Drive growth and account health at scale. Use AI tools and analytics (Salesforce, ChatGPT, Gong) to identify performance trends, automate communication, and execute structured coaching programs that improve seller performance.
  • Prioritize ruthlessly. Focus time and energy on sellers with the highest engagement potential and growth opportunity, applying a clear prioritization framework to drive results efficiently.
  • Deliver structured communication. Execute scaled outreach campaigns, monthly education seminars, and automated growth treatments that improve seller account health and business fundamentals.
  • Leverage AI for insights and efficiency. Utilize Whatnot's AI-enabled toolset to summarize seller performance, generate outreach content, and automate repetitive tasks, freeing capacity for strategic engagement.
  • Collaborate cross-functionally. Partner with Category Leads, Marketing, and Product to surface seller trends, share feedback, and align scaled interventions with category priorities.
  • Track, measure, and report. Maintain high data hygiene in Salesforce, logging outreach, treatments, and seller milestones to inform team-level metrics and continuous improvement.
  • Build scalable best practices. Share insights, pilot learnings, and scaled comms templates to strengthen team-wide effectiveness and inform future Development playbooks.

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, New York City, or Los Angeles hubs.
You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
As our next Strategic Development Manager, you should have 3-5+ years of experience in account management, partnerships, client success, or operations - ideally in ecommerce, marketplaces, or a creator platform, plus:
  • Proven ability to manage a large, complex portfolio while driving measurable business outcomes.
  • Advanced organizational and prioritization skills; capable of navigating competing demands with structure and focus.
  • Comfort with AI tools (ChatGPT, Salesforce automation, Gong AI, etc.) and demonstrated ability to use them to improve efficiency and decision-making.
  • Analytical mindset and strong command of metrics to diagnose performance and inform outreach.
  • Excellent communication skills for scaled messaging and seller engagement.
  • A high degree of ownership, accountability, and adaptability in a fast-moving environment.

Nice to Have
  • Experience supporting SMBs or creators at scale through digital or AI-driven programs.
  • Background in operational improvement, training, or coaching in a high-volume environment.
  • Passion for live commerce, seller communities, and Whatnot's core categories (collectibles, sports, fashion, vintage).

Benefits
  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • Home office setup allowance
    • Monthly allowance for cell phone and internet
  • Care benefits
    • Monthly allowance for wellness
    • Annual allowance towards Childcare
    • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
    • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.