Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
60 Waymo Operations Jobs Hiring Near You
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Event Response Global Service Delivery Lead
New York, NY · On-site
$190K - $234K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Event Response Global Service Delivery Lead
New York, NY · On-site
$190K - $234K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Validation Manager (Platforms)
Mountain View, CA · On-site
$190K - $234K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Validation Manager (Platforms)
Mountain View, CA · On-site
$190K - $234K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Training Delivery Manager (Fleet Maintenance & Validation TTT)
San Francisco, CA · On-site
$159K - $196K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Training Delivery Manager (Fleet Maintenance & Validation TTT)
San Francisco, CA · On-site
$159K - $196K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Fleet Vendor Performance Manager
San Francisco, CA · On-site
$159K - $196K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Fleet Vendor Performance Manager
San Francisco, CA · On-site
$159K - $196K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Regional Fleet Readiness Manager - EAST
Washington, DC · On-site
$74K - $100K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Regional Fleet Readiness Manager - EAST
Washington, DC · On-site
$74K - $100K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
System Disruption Manager
Tempe, AZ · On-site
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
System Disruption Manager
Tempe, AZ · On-site
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Escalation Manager
Tempe, AZ · On-site
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Escalation Manager
Tempe, AZ · On-site
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Program Manager, External Reporting
Mountain View, CA · On-site
$137K - $169K/yr
... for Waymo's operations * Act as a subject matter expert to support cross functional teams that are implementing compliance controls and tooling to support reporting * Assist in the management ...
Program Manager, External Reporting
Mountain View, CA · On-site
$137K - $169K/yr
... for Waymo's operations * Act as a subject matter expert to support cross functional teams that are implementing compliance controls and tooling to support reporting * Assist in the management ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
System Disruption Manager
Tempe, AZ · Hybrid
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
System Disruption Manager
Tempe, AZ · Hybrid
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...
... for Waymo's operations * Act as a subject matter expert to support cross functional teams that are implementing compliance controls and tooling to support reporting * Assist in the management ...
... for Waymo's operations * Act as a subject matter expert to support cross functional teams that are implementing compliance controls and tooling to support reporting * Assist in the management ...
Waymo Jobs Information
What is it like to work at Waymo?
Waymo is a technology company that values innovation, collaboration, and safety, fostering an environment where employees can work together to develop and implement autonomous driving solutions.
The company's structure is organized into various teams, including software engineering, hardware development, and operations, allowing employees to specialize in their areas of expertise and contribute to the development of self-driving cars. Waymo's work environment is designed to encourage creativity and experimentation, with access to cutting-edge technology and resources.
Working at Waymo may appeal to individuals who are passionate about transforming the transportation industry and have a strong interest in artificial intelligence, machine learning, and software development, as the company offers opportunities to work on complex technical challenges and make a meaningful impact on society.
The company's structure is organized into various teams, including software engineering, hardware development, and operations, allowing employees to specialize in their areas of expertise and contribute to the development of self-driving cars. Waymo's work environment is designed to encourage creativity and experimentation, with access to cutting-edge technology and resources.
Working at Waymo may appeal to individuals who are passionate about transforming the transportation industry and have a strong interest in artificial intelligence, machine learning, and software development, as the company offers opportunities to work on complex technical challenges and make a meaningful impact on society.
What makes Waymo an attractive place to work?
Waymo is a leading autonomous driving technology company, a subsidiary of Alphabet Inc., and a pioneer in the development of self-driving cars. The company's workplace is characterized by a culture of innovation, collaboration, and experimentation, with opportunities for engineers and researchers to work on cutting-edge projects and contribute to the advancement of autonomous driving technology. Joining Waymo offers the chance to be part of a team that is shaping the future of transportation and mobility, with opportunities for professional growth, learning, and making a meaningful impact on society.
What are the most popular job types at Waymo?
What are the most popular jobs at Waymo?
What are the most popular categories at Waymo?
Full-time
Re-posted 19 days ago
Job description
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes inclusivity and celebration. We value diverse backgrounds, perspectives, and experiences; recognize that inclusive actions lead to equitable outcomes; and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.
The Demand Operations & Service Quality team drives activation, conversion and retention within local markets via process design, metrics monitoring, issue mitigation, and key preparing demand opportunities. The Strategy & Operations Manager, Marketplace & Demand Ops Enablement is the analytical backbone of the Demand Ops team. You are responsible for the health of the marketplace, improving top rider pain points (service quality), and the enablement of our Regional Demand Ops Managers. You will bridge the gap between high-level demand and marketplace data and on-the-ground insights, ensuring that every market operates at peak efficiency.
This role follows a hybrid work schedule and reports to the Head of Demand Operations & Service Quality.
You will:
- Develop Marketplace Ops Metrics & Reporting: Partner with Product & Product Data Science to design how Ops will report on Marketplace metrics, maintaining rigor in understanding how we serve customers and generate demand and enabling regional Demand Ops Managers to own their metrics.
- Support Marketplace Roadmap: Partner with Product, Engineering and Product Data Science to influence the roadmap for marketplace levers.
- Design Operational Mitigations Marketplace Challenges: Investigate issues impacting our marketplace and develop scalable processes for Regional Demand Ops Managers to mitigate issues within their markets.
- Enable Regional Demand Ops Managers Training: Own onboarding and training for Regional Demand Ops Managers, vendors and partners to ensure operational parity across all markets.
- Process QA: Develop and oversee a Quality Assurance process to ensure Regional Demand Ops efforts achieve strong and consistent results and consistency across Internal, Partner and Vendor outputs.
- Drive Cross-functional Improvements: Act as a leader for the Demand, Service Quality and Marketplace Ops strategy. Identify gaps in the current processes and partner with Regional Ops teams, Marketing/BD/Policy, Product/PDS/Eng, and more to build scalable processes and product/tooling solutions.
You have:
- 8+ years of experience in Strategy & Operations, Consulting, Marketplace Ops, or Business Intelligence.
- Analytical Rigor: Strength in interpreting complex datasets to drive operational improvements.
- Mastery of Scalability: Proven track record of taking a manual process and turning it into a repeatable, documented "playbook" or framework. You don't just solve a problem once; you build the playbook and the tool so it stays solved across 10+ markets.
- Strategic Communication & Stakeholder Management: Ability to communicate with both executives and vendor teams, and lead large-scale, cross-functional project teams through high-pressure situations.
- Technical Literacy: Comfort working with Product/Eng teams to define requirements for internal tools and data visualization.
- Risk Management: Experience identifying and mitigating operational risks in physical environments or public-facing operations.
- Bachelor's degree (Business, Operations, or related field).
We prefer:
- Marketplace Experience: Direct experience managing marketplace operations.
- AV/Mobility Experience: Previous experience in AV, mobility technology, urban planning or transportation.
Travel Requirements:
- 15%
About Waymo
Sourced by ZipRecruiter
Industry
Internet and it
Company size
1,001 - 5,000 Employees
Headquarters location
Mountain View, CA, US
Year founded
2009