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60 Waymo Customer Service Jobs Hiring Near You

Waymo

Waymo Operation System Manager

Mountain View, CA · On-site

$226K - $278K/yr

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... From component sourcing to end customer management, we enable and create value for Waymo through ...

Waymo

Software Engineer, Pin Infra

Mountain View, CA · On-site

$175K - $215K/yr

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... The Pin Infrastructure team builds the infrastructure to ensure Waymo customers get picked up and ...

Waymo

Software Engineer, Pin Infra

Mountain View, CA · Hybrid

The Pin Infrastructure team builds the infrastructure to ensure Waymo customers get picked up and ... Centralize critical location logic to ensure consistency and improve service reasoning.Design and ...

Waymo

Senior Backend Engineer, Security

Mountain View, CA · On-site

$213K - $263K/yr

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... X.509 * CSR generation and signing * Certificate hierarchy * secure key storage * Knowledge of ...

Waymo

Operations Partner Manager

San Francisco, CA · On-site

$159K - $196K/yr

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... From component sourcing to end customer management, we enable and create value for Waymo through ...

Waymo

Market Security Lead (SF)

San Francisco, CA · On-site

$57.70 - $70.68/hr

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... Strong interpersonal and communication skills with a focus on problem-solving and customer service.

Waymo

Market Security Lead (SF)

San Francisco, CA

$57.70 - $70.68/hr

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... Strong interpersonal and communication skills with a focus on problem-solving and customer service.

Waymo

Software Engineer, Trip Platform

Mountain View, CA · On-site

$175K - $215K/yr

... Waymo technology for more people and markets. * Design and implement partner facing API services for various customer-hailing scenarios, including managing trip requests and calculating pickup and ...

Waymo

Supply Chain Program Manager

Mountain View, CA · On-site

$190K - $234K/yr

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... From component sourcing to end customer management, we enable and create value for Waymo through ...

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Waymo Jobs Information

What is it like to work at Waymo?

Waymo is a technology company that values innovation, collaboration, and safety, fostering an environment where employees can work together to develop and implement autonomous driving solutions.

The company's structure is organized into various teams, including software engineering, hardware development, and operations, allowing employees to specialize in their areas of expertise and contribute to the development of self-driving cars. Waymo's work environment is designed to encourage creativity and experimentation, with access to cutting-edge technology and resources.

Working at Waymo may appeal to individuals who are passionate about transforming the transportation industry and have a strong interest in artificial intelligence, machine learning, and software development, as the company offers opportunities to work on complex technical challenges and make a meaningful impact on society.
What are the most popular jobs at Waymo?
What are the most popular categories at Waymo?
Infographic showing various Customer Service job openings at Waymo in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, and 4% Remote job distribution.
Software Reliability Engineer, Waymo Fleet

Software Reliability Engineer, Waymo Fleet

Waymo

Mountain View, CA • On-site

$175K - $215K/yr

Full-time

Posted 4 days ago

Job description

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver™-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
Waymo's Software Reliability Engineers (SRE) are responsible for the stable operation of Waymo's fully autonomous systems and supporting infrastructure. As an SRE, you combine software and systems engineering techniques to build and run large-scale, fault-tolerant, reliable systems. You focus on optimizing existing systems, building new infrastructure, eliminating manual, error-prone or time-consuming work through automation, and ensuring products that are fast, efficient, and effective.
This role follows a hybrid work schedule and reports to the Tech Lead Manager.
You will:
  • Collaborate with other engineers to build reliable systems for autonomous vehicle operations, including depot logistics, automation flow, and critical vehicle state infrastructure
  • Manage end-to-end availability and performance for core fleet services, ensuring we have enough usable vehicle supply available to meet targeted user demand, and developing observability and automation to support this goal
  • Involvement in the whole lifecycle of services - from inception and design, through deployment, operation and refinement
  • Write designs and implement software to improve system architecture, telemetry or deployment for fleet-specific mission-critical services, preventing outages that could hinder vehicle launch or maintenance
  • Write designs and code software/automation for Global Infrastructure
  • Serve as the first responder for fleet and supply infrastructure by leading incident response efforts. You'll participate in a sustainable on-call rotation, while championing a culture of blameless retrospectives to drive continuous improvement

You have:
  • 2+ years of experience writing clean, efficient code in C++, Java and/or Python
  • Interest and enthusiasm for massive distributed systems and a drive to solve the unique production engineering challenges found at the intersection of software and physical vehicle fleets
  • A proven track record of enhancing system visibility and reliability through sophisticated monitoring, hands-on troubleshooting, and experience with exponential service scaling
  • A Bachelor's degree in a relevant field or similar experience

We prefer:
  • Demonstrated ability as an individual contributor engineer, contributing to scalable, high quality software
  • 3+ years of industry experience
  • A Bachelors of Computer Science (or similar)
  • Strong interpersonal communication skills, a collaborative interpersonal approach, and high customer empathy

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
Salary Range
$175,000-$215,000 USD

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