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60 Waymo Customer Service Jobs Hiring Near You

Waymo

Product Manager, Growth

Mountain View, CA · On-site

$204K - $252K/yr

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... We do this by understanding the customer, the business, and the technology. We are humble about the ...

Waymo

Senior Product Manager, Simulation

Mountain View, CA · On-site

$241K - $297K/yr

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... We do this by understanding the customer, the business, and the technology. We are humble about the ...

Waymo

Regional Fleet Readiness Manager - EAST

Washington, DC · On-site

$74K - $100K/yr

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... From component sourcing to end customer management, we enable and create value for Waymo through ...

Waymo

Full Vehicle Platform Architect

Mountain View, CA · On-site

$230K - $284K/yr

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... customer experiences. This role follows a hybrid work scheduling and you will report to a Director ...

Waymo

Supply Operations Manager

Washington, DC · On-site

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... From component sourcing to end customer management, we enable and create value for Waymo through ...

Waymo

Product Manager, Fleet Simulation

Mountain View, CA · On-site

$204K - $252K/yr

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... We do this by understanding the customer, the business, and the technology. We are humble about the ...

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Waymo Jobs Information

What is it like to work at Waymo?

Waymo is a technology company that values innovation, collaboration, and safety, fostering an environment where employees can work together to develop and implement autonomous driving solutions.

The company's structure is organized into various teams, including software engineering, hardware development, and operations, allowing employees to specialize in their areas of expertise and contribute to the development of self-driving cars. Waymo's work environment is designed to encourage creativity and experimentation, with access to cutting-edge technology and resources.

Working at Waymo may appeal to individuals who are passionate about transforming the transportation industry and have a strong interest in artificial intelligence, machine learning, and software development, as the company offers opportunities to work on complex technical challenges and make a meaningful impact on society.

What makes Waymo an attractive place to work?

Waymo is a leading autonomous driving technology company, a subsidiary of Alphabet Inc., and a pioneer in the development of self-driving cars. The company's workplace is characterized by a culture of innovation, collaboration, and experimentation, with opportunities for engineers and researchers to work on cutting-edge projects and contribute to the advancement of autonomous driving technology. Joining Waymo offers the chance to be part of a team that is shaping the future of transportation and mobility, with opportunities for professional growth, learning, and making a meaningful impact on society.

What are the most popular job types at Waymo?

    What are the most popular jobs at Waymo?

    What are the most popular categories at Waymo?

    Infographic showing various Customer Service job openings at Waymo in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 72% Physical, 25% Hybrid, and 3% Remote job distribution.

    Product Manager, Growth

    Waymo

    Mountain View, CA • On-site

    $204K - $252K/yr

    Full-time

    Re-posted 5 days ago

    Job description

    Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver™-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
    Waymo's Product Management Team is a mission-driven team responsible for writing and enacting first-of-their-kind playbooks to bring fully autonomous driving technology to market. Our team develops simple solutions for complex problems by orchestrating cross-functional efforts to safely drive Waymo's technology and the products it enables forward. We do this by understanding the customer, the business, and the technology. We are humble about the scope of our work, collaborative in our approach to problem-solving, and ambitious about our vision for the future.
    This role follows a hybrid work schedule and reports to a Group Product Manager.
    You will:
    • Build products, features & infrastructure to support Waymo's ability to drive our trip growth.
    • Closely partner with XFN stakeholders in data science, marketing & operations to think about workflows and build tooling that improves velocity, experimentation and measurement.
    • Solve a diverse set of rider growth challenges related to success & efficiency of CAC and rider incentives.
    • Be a force for execution excellence, working across PMs, engineering, and cross functional partners (UX, data science, marketing, operations)
    • Develop and promote our growth product strategy with senior leaders

    You have:
    • Bachelor's degree in Computer Science or equivalent practical experience
    • 4+ years of Product Management experience
    • Proven track record of scaling consumer products
    • Experience with developer AI tools, design tooling and SQL to be a force multiplier to our cross functional teams
    • Analyze consumer data, put forth insights & create recommendations

    We prefer:
    • Experience working in a fast pace, early to mid stage growth environment (i.e. have dealt with small & agile eng team, ambiguity in problem statements, ability to switch gears thinking both about short term problems and longer term strategy)
    • Background in Ad Tech, Paid Media and customer acquisition funnels.
    • Experience with Growth Marketing teams, Mobile Measurement Partners (e.g. AppsFlyer, Kochava) and Experimentation platforms (e.g. Statsig)
    • Previous experience in Ride Sharing, Consumer Tech or Autonomous Vehicles
    • Management consulting background, MBA, or equivalent experience showing evidence of both strong execution and strategic background

    The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
    Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
    Salary Range
    $204,000-$252,000 USD

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