ZipRecruiter

Log In

Vizient
Vizient

60 Vizient Customer Service Jobs Hiring Near You

Vizient

Infrastructure Engineer I

Chicago, IL

$59K - $101K/yr

... customer service. * Ability to work independently, manage multiple priorities, and collaborate effectively with cross-functional IT teams. Estimated Hiring Range: At Vizient, we consider skills ...

Vizient

Pharmacy Executive IV

Chicago, IL · On-site

$135K - $236K/yr

Conduct voice-of-customer sessions to gather insights and refine program offerings. * Oversee cross ... At Vizient, we consider skills, experience, and organizational needs in our compensation approach.

Vizient, Inc.

Category Manager - Lab

Irving, TX · On-site

$77K - $135K/yr

... as customers and clients in non-acute laboratory markets. * Implement new programmatic offerings to deliver managed services to members in the laboratory market. * Partner with the Vizient Lab ...

Vizient

Pharmacy Executive IV

Irving, TX · On-site

$135K - $236K/yr

Conduct voice-of-customer sessions to gather insights and refine program offerings. * Oversee cross ... At Vizient, we consider skills, experience, and organizational needs in our compensation approach.

Vizient

Pharmacy Executive IV

Chicago, IL

$135K - $236K/yr

Conduct voice-of-customer sessions to gather insights and refine program offerings. * Oversee cross ... At Vizient, we consider skills, experience, and organizational needs in our compensation approach.

Vizient

Pharmacy Executive IV

Edina, MN · On-site

$135K - $236K/yr

Conduct voice-of-customer sessions to gather insights and refine program offerings. * Oversee cross ... At Vizient, we consider skills, experience, and organizational needs in our compensation approach.

Vizient

Pharmacy Executive IV

Minneapolis, MN

$135K - $236K/yr

Conduct voice-of-customer sessions to gather insights and refine program offerings. * Oversee cross ... At Vizient, we consider skills, experience, and organizational needs in our compensation approach.

Vizient

Pharmacy Executive IV

Irving, TX

$135K - $236K/yr

Conduct voice-of-customer sessions to gather insights and refine program offerings. * Oversee cross ... At Vizient, we consider skills, experience, and organizational needs in our compensation approach.

Vizient

Pharmacy Executive IV

Minneapolis, MN · On-site

$135K - $236K/yr

Conduct voice-of-customer sessions to gather insights and refine program offerings. * Oversee cross ... At Vizient, we consider skills, experience, and organizational needs in our compensation approach.

Vizient

Pharmacy Executive IV

Centennial, CO · On-site

$135K - $236K/yr

Conduct voice-of-customer sessions to gather insights and refine program offerings. * Oversee cross ... At Vizient, we consider skills, experience, and organizational needs in our compensation approach.

Vizient

Pharmacy Executive IV

Englewood, CO

$135K - $236K/yr

Conduct voice-of-customer sessions to gather insights and refine program offerings. * Oversee cross ... At Vizient, we consider skills, experience, and organizational needs in our compensation approach.

Vizient, Inc.

Senior Analyst

Irving, TX · On-site

$68K - $116K/yr

Demonstrate teamwork and collaboration with customer service orientation. * Must be proficient in Excel, Access, SQL query writing. VBA desired. Estimated Hiring Range: At Vizient, we consider skills ...

Vizient, Inc

AI & Decision Intelligence Director

Irving, TX · On-site

$135 - $237/hr

Create forecasting, propensity, recommendation, customer intelligence, and decision-support models ... At Vizient, we consider skills, experience, and organizational needs in our compensation approach.

previous page

Showing results 41-60

All JobsVizient Customer Service Jobs

Vizient Jobs Information

What is it like to work at Vizient?

Vizient is a collaborative and mission-driven organization that prioritizes the well-being of its employees and the patients it serves. As a leading healthcare services company, Vizient offers a dynamic work environment with a diverse team of professionals working together to improve healthcare outcomes, with opportunities to work on complex projects and collaborate with experts in the field. Working at Vizient may appeal to candidates who are passionate about healthcare and want to contribute to a company that is dedicated to making a positive impact on the lives of patients and communities.

What makes Vizient an attractive place to work?

Vizient is a leading healthcare services company that plays a significant role in shaping the industry through its expertise in data analytics, supply chain management, and clinical decision support. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities for employees to contribute to high-impact projects and initiatives. By joining Vizient, professionals can expect to develop their skills, advance their careers, and make a meaningful difference in the lives of patients and healthcare providers.

What are the most popular job types at Vizient?

    What are the most popular jobs at Vizient?

    What are the most popular categories at Vizient?

    Infographic showing various Customer Service job openings at Vizient in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% Physical, 12% Hybrid, and 3% Remote job distribution.

    Infrastructure Engineer I

    Vizient

    Chicago, IL

    $59K - $101K/yr

    Full-time

    Posted 11 days ago

    Job description

    When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

    Summary:

    In this role, you will provide Service Desk support for internal customers by troubleshooting escalated incidents and service requests, resolving moderately complex technical issues, and ensuring a high-quality support experience. You will work within established service management processes, document resolutions, collaborate with resolver teams when needed, and help identify opportunities to improve support procedures and knowledge content.

    Responsibilities:

    • Provide support for escalated incidents and service requests from the Service Desk.
    • Troubleshoot and resolve moderately complex hardware, software, access, network, and application-related issues using documented procedures and approved tools.
    • Accurately document troubleshooting steps, customer communications, resolutions, and follow-up actions in the ticketing system.
    • Manage assigned tickets to meet service level expectations, including proper prioritization, timely updates, and appropriate escalation when needed.
    • Perform user account, access, and permissions support in accordance with security policies and standard operating procedures.
    • Collaborate with Service Desk agents, application teams, infrastructure teams, and other resolver groups to drive timely issue resolution.
    • Identify recurring issues, trends, and knowledge gaps and recommend improvements to knowledge articles, support processes, or escalation procedures.
    • Support onboarding, device setup, software installation, troubleshooting, and basic endpoint configuration activities as needed.
    • Maintain a customer-focused approach while communicating technical information clearly to both technical and non-technical users.
    • Follow established incident, request, change, asset, and knowledge management processes.


    Qualifications:

    • Relevant degree, technical certification, or equivalent work experience preferred.
    • 2 or more years of experience in IT support, Service Desk, desktop support, or a related technical support role.
    • Tier 3 level troubleshooting experience preferred.
    • Experience with an enterprise application environment.
    • Working knowledge of Windows operating systems, Microsoft 365, endpoint devices, remote support tools, and common enterprise applications.
    • Experience with ticketing systems and IT service management processes, including incident, request, knowledge, and escalation management.
    • Understanding of user access management, multifactor authentication, password resets, and permissions troubleshooting.
    • Ability to analyze issues, identify root causes, and apply documented solutions or sound troubleshooting practices.
    • Strong verbal and written communication skills with commitment to customer service.
    • Ability to work independently, manage multiple priorities, and collaborate effectively with cross-functional IT teams.

    Estimated Hiring Range:

    At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $59,600.00 to $101,200.00.

    This position is also incentive eligible.

    Vizient has a comprehensive benefits plan! Please view our benefits here:

    http://www.vizientinc.com/about-us/careers

    Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

    The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

    Apply