Production Support Engineer
$43.25 - $56.50/hr
... network packets and database states to diagnose intricate system behaviors 2 Code Defect Correction Engineering Collaboration Navigate and analyze the core ALTO application codebase to pinpoint ...

$43.25 - $56.50/hr
... network packets and database states to diagnose intricate system behaviors 2 Code Defect Correction Engineering Collaboration Navigate and analyze the core ALTO application codebase to pinpoint ...
$43.25 - $56.50/hr
... network packets and database states to diagnose intricate system behaviors 2 Code Defect Correction Engineering Collaboration Navigate and analyze the core ALTO application codebase to pinpoint ...
Understanding of networking concepts and security protocols. * Certifications in GCP or related cloud technologies. Qualifications * Bachelor's degree in Computer Science, Information Technology, or ...
Understanding of networking concepts and security protocols. * Certifications in GCP or related cloud technologies. Qualifications * Bachelor's degree in Computer Science, Information Technology, or ...
New York, NY · On-site
Azure Enterprise Networking: Expert-level knowledge of Azure networking constructs, including Hub-Spoke topology, VNet Peering, User Defined Routes (UDRs), Virtual Network Gateways, and NSGs/ASGs.
New York, NY · On-site
Azure Enterprise Networking: Expert-level knowledge of Azure networking constructs, including Hub-Spoke topology, VNet Peering, User Defined Routes (UDRs), Virtual Network Gateways, and NSGs/ASGs.
Westlake, TX · On-site
$50.75 - $69.50/hr
Deploy, scale, and manage production Kubernetes clusters (Amazon EKS, Azure AKS), including configuring service meshes, ingress controllers, and strict networking policies. * DevSecOps Implementation:
Westlake, TX · On-site
$50.75 - $69.50/hr
Deploy, scale, and manage production Kubernetes clusters (Amazon EKS, Azure AKS), including configuring service meshes, ingress controllers, and strict networking policies. * DevSecOps Implementation:
Chicago, IL · On-site
... network packets and database states to diagnose intricate system behaviors 2 Code Defect Correction Engineering Collaboration Navigate and analyze the core ALTO application codebase to pinpoint ...
Chicago, IL · On-site
... network packets and database states to diagnose intricate system behaviors 2 Code Defect Correction Engineering Collaboration Navigate and analyze the core ALTO application codebase to pinpoint ...
New York, NY · On-site
Solid knowledge of core networking concepts including TCP/IP, DNS, subnetting, routing, and firewall fundamentals. Strong written and verbal communication skills with the ability to document designs ...
New York, NY · On-site
Solid knowledge of core networking concepts including TCP/IP, DNS, subnetting, routing, and firewall fundamentals. Strong written and verbal communication skills with the ability to document designs ...
New York, NY · On-site
Provider Network Management, Credentialing, Contracting, Primary Source Verification (PSV), Enrollment, Directory Management, and Data Architecture. You will lead client engagements, conduct AI ...
New York, NY · On-site
Provider Network Management, Credentialing, Contracting, Primary Source Verification (PSV), Enrollment, Directory Management, and Data Architecture. You will lead client engagements, conduct AI ...
Tampa, FL · On-site
Networking & Security Configuration Experience in configuring and managing Firewall rules, VPNs, VNETs, Load balancers (VIP), and securing sensitive data using Key Vault and CyberArk. Monitoring ...
Tampa, FL · On-site
Networking & Security Configuration Experience in configuring and managing Firewall rules, VPNs, VNETs, Load balancers (VIP), and securing sensitive data using Key Vault and CyberArk. Monitoring ...
New York, NY · On-site
GCE, Cloud Run, GKE Networking, firewall rules, IAM roles/policies, gCloud, REST, JSON, YAML, Protobuf, and gRPC. - Infrastructure as Code (IaC): Proven track record of automating enterprise ...
New York, NY · On-site
GCE, Cloud Run, GKE Networking, firewall rules, IAM roles/policies, gCloud, REST, JSON, YAML, Protobuf, and gRPC. - Infrastructure as Code (IaC): Proven track record of automating enterprise ...
Proven track record of networking, selling, and managing relationships within the venture-backed startup ecosystem in the Bay Area. * * Domain Fluency: Strong technical fluency in the current AI/ML ...
Proven track record of networking, selling, and managing relationships within the venture-backed startup ecosystem in the Bay Area. * * Domain Fluency: Strong technical fluency in the current AI/ML ...
San Francisco, CA · On-site
Proven track record of networking, selling, and managing relationships within the Bay Area enterprise and startup landscape. * * Domain Fluency: Strong technical fluency in modern technology stacks ...
San Francisco, CA · On-site
Proven track record of networking, selling, and managing relationships within the Bay Area enterprise and startup landscape. * * Domain Fluency: Strong technical fluency in modern technology stacks ...
New York, NY · On-site
Solid knowledge of core networking concepts including TCP/IP, DNS, subnetting, routing, and firewall fundamentals. Strong written and verbal communication skills with the ability to document designs ...
New York, NY · On-site
Solid knowledge of core networking concepts including TCP/IP, DNS, subnetting, routing, and firewall fundamentals. Strong written and verbal communication skills with the ability to document designs ...
New York, NY · On-site
Implement asynchronous message queues (Pub/Sub) for rate-limiting/backpressure, along with retry policies for network and generation failures. Skill Benchmarking & Trajectory Validation Author eval ...
New York, NY · On-site
Implement asynchronous message queues (Pub/Sub) for rate-limiting/backpressure, along with retry policies for network and generation failures. Skill Benchmarking & Trajectory Validation Author eval ...
New York, NY · On-site
Solid understanding of networking, storage, and database services in Azure. * Excellent problem-solving skills and ability to troubleshoot complex issues. Preferred Skills * Certifications in Azure ...
New York, NY · On-site
Solid understanding of networking, storage, and database services in Azure. * Excellent problem-solving skills and ability to troubleshoot complex issues. Preferred Skills * Certifications in Azure ...
San Francisco, CA · On-site
Proven track record of networking, selling, and managing relationships within the Bay Area enterprise and startup landscape. * Domain Fluency: Strong technical fluency in modern technology stacks ...
San Francisco, CA · On-site
Proven track record of networking, selling, and managing relationships within the Bay Area enterprise and startup landscape. * Domain Fluency: Strong technical fluency in modern technology stacks ...
Austin, TX · On-site
Application or Product Engineering background with minimum 5 to 20 years of experience is required in HW Assisted Verification focused on Network Switch class of designs. Knowledge of FW/SW/Driver ...
Austin, TX · On-site
Application or Product Engineering background with minimum 5 to 20 years of experience is required in HW Assisted Verification focused on Network Switch class of designs. Knowledge of FW/SW/Driver ...
San Jose, CA · On-site
$143K - $189K/yr
Design complex end-to-end automation scripts that validate two-way messaging flows, group chats, and network state changes (Wi-Fi to Cellular transitions) across multiple real test devices.
San Jose, CA · On-site
$143K - $189K/yr
Design complex end-to-end automation scripts that validate two-way messaging flows, group chats, and network state changes (Wi-Fi to Cellular transitions) across multiple real test devices.
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Chicago, IL
$43.25 - $56.50/hr
Full-time
Re-posted 7 days ago
We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of operational escalation you will go beyond standard troubleshooting scripts to perform codelevel debugging deep architectural analysis and complex root cause resolution
You will bridge the gap between daytoday operations and core product engineering serving as the ultimate technical authority for production incidents
Core Responsibilities
1 Advanced Incident Resolution  Troubleshooting
Act as the final escalation point for complex application faults data discrepancies and system performance issues escalated by Tier 1 and Tier 2 teams
Lead highpriority P1P2 critical incident resolution bridges driving immediate technical workarounds under tight SLAs
Deeply analyze application logs thread dumps network packets and database states to diagnose intricate system behaviors
2 Code Defect Correction  Engineering Collaboration
Navigate and analyze the core ALTO application codebase to pinpoint software bugs and architectural edge cases
Write test and safely deploy highquality code hotfixes SQL data correction scripts and configuration updates
Collaborate directly with Product Development teams to prioritize and hand off permanent bug fixes and architectural rewrites
3 Observability Automation  Guardrails
Design build and optimize advanced application monitoring dashboards and alerting logic using APM tools
Develop automated scripts PythonBash to streamline manual recovery procedures and empower lower support tiers to selfheal recurring issues
Review and approve production deployment plans and changes to ensure operational readiness
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We are builders, makers, and doers with the technical skills and domain expertise to transform your business at scale and speed without disruption. Our unique Engineering First approach blends deep industry expertise and empowered, agile teams, to create holistic solutions that seamlessly move the business forward. We help clients engage with new technology paradigms to creatively build solutions that drive them to the forefront of their industries.
It services
10,000+ Employees
Westborough, MA, US
1996