VAST Data
VAST Data

60 Vast Data Full Time Jobs Hiring Near You

WI · On-site

$90 - $130/hr

Texas * Full-time * ID: VDT27447 Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of the fastest-growing ...

New

Customer Support Engineer

Seattle, WA · On-site

$80 - $100/hr

Senior * Full-time * ID: VDT26209, VDT26208 Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical ...

New

Staff Data Architect

Long Beach, CA · On-site

$67 - $86.25/hr

Vast is developing next-generation space stations to ensure a continuous human presence in space ... This will be a full-time , exempt position located in our Long Beach location. Responsibilities:

Staff Data Architect

Long Beach, CA · On-site

$67 - $86.25/hr

Vast is developing next-generation space stations to ensure a continuous human presence in space ... This will be a full-time , exempt position located in our Long Beach location. Responsibilities:

Staff Data Architect

Long Beach, CA · On-site

$155K - $221K/yr

Vast is looking for a Staff Data Architect, reporting to the Senior Director of Information Systems ... This will be a full-time , exempt position located in our Long Beach location. Responsibilities:

NY · On-site

$180 - $250/hr

Poland * Full-time Description Shape the Future of AI Infrastructure with VAST Data This is a rare opportunity to join one of the fastest-growing infrastructure companies in tech history, right at ...

The Data Infrastructure team builds the foundational systems that manage the vast data generated by ... The US base salary range for this full-time position is the salary range below + bonus + equity ...

The Data Infrastructure team builds the foundational systems that manage the vast data generated by ... The US base salary range for this full-time position is the salary range below + bonus + equity ...

Vast is developing next-generation space stations to ensure a continuous human presence in space ... This will be a full-time, exempt position located onsite at our Long Beach location.

Vast is developing next-generation space stations to ensure a continuous human presence in space ... data-driven decisions, and measurable impact across the program. This will be a full-time , exempt ...

Vast is developing next-generation space stations to ensure a continuous human presence in space ... This will be a full-time, exempt position located in our Long Beach office. The Senior Compensation ...

Showing results 21-40

VAST Data Jobs Information

What are the most popular categories at Vast Data?

Infographic showing various Full Time job openings at Vast Data in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 78% Physical, and 22% Remote job distribution.

Resident Customer Support Engineer (Onsite - Dallas, TX)

Drive Capital

WI • On-site

$90 - $130/hr

Other

Posted yesterday

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Job description

Resident Customer Support Engineer (Onsite - Dallas, TX)
  • Customer Support
  • Texas
  • Full-time
  • ID: VDT27447
Description

VAST Data is looking for a Customer Support Engineer to join our growing team!

This is a great opportunity to be part of the fastest-growing infrastructure company in history. In just a few short years, we’ve shaken up the industry by challenging traditional architecture models and introduced a revolutionary set of storage possibilities through our Universal Storage platform.

Our success has been built through incredible leadership and motivated employees who want to leverage their skills & experiences to make a real impact. This is an opportunity to be a key player at a pivotal time in our company’s growth.

Come join the disruption, make your mark, and be a part of the amazing team introducing the new era of data storage!

SUMMARY:

As a Resident Customer Support Engineer you will be regarded as a VAST Data product expert. You will be responsible for handling daily operations, managing escalations, and working directly with your customer. The main responsibilities include working support cases, answering questions in Slack, and managing escalations. Your work will span a myriad of applications and use cases, including machine learning high-performance computing, artificial intelligence applications, and others. You will consult on pre‑sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customer and the development team. This role is located at the customer site.

THE ROLE:

  • Become a VAST Data product expert.
  • Be accountable to complete daily technical operations and manage escalations.
  • Build rapport and establish a good relationship with the customer – be a trusted advisor to the customer’s technical team.
  • Work support issues to full resolution and closure (requires working directly with customers and engineering teams).
  • Perform customer installations, upgrades, expansions and field maintenance procedures.
  • Lead and coordinate regular monthly and quarterly customer review meetings.
  • Make the product better by submitting feature requests and bugs.
  • Identify opportunities for customers to fully adopt and use VAST features.

REQUIREMENTS :

  • Work onsite 4-5 days per week at the customer office/site.
  • Ability to manage own time.
  • Extensive knowledge and experience in the enterprise IT infrastructure, networking and storage space is required, along with a broad understanding of the enterprise software world.
  • Overall 5+ years of experience in customer-facing, pre‑sale/post‑sale positions working with complex storage solutions.
  • Knowledge and working experience in common Linux system administration tasks and Linux OS in general.
  • Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting.
  • Scripting and programming – bash scripting is required, and familiarity with one or more programming languages.
  • Significant experience required in the areas of file systems and scale‑out NAS Implementation.
  • In‑depth knowledge and hands‑on experience with S3 and high‑performance computing.
  • Excellent business written and verbal communication and presentation skills.
  • An advantage to candidates that have hands‑on lab and hardware management experience.
  • An advantage to candidates that have experience working in a rapidly growing entrepreneurial, dynamic start up.
  • MS or B.Sc. in CS, CE, EE or related fields.
  • Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
  • Be flexible. We’re a growing company. Your responsibilities will change and evolve based on the needs of the business.
  • Team player. Don’t be a jerk. Disagree and commit.
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