At Varicent, we're not just transforming the Sales Performance Management (SPM) market--we're ... Reporting to the Manager, Customer Success - Strategic, you will partner with executive ...
Quick apply
Varicent
60 Varicent Customer Success Manager Jobs Hiring Near You
At Varicent, we're not just transforming the Sales Performance Management (SPM) market--we're ... Reporting to the Manager, Customer Success - Strategic, you will partner with executive ...
At Varicent, we're not just transforming the Sales Performance Management (SPM) market--we're ... Reporting to the Manager, Customer Success - Strategic, you will partner with executive ...
Quick apply
At Varicent, we're not just transforming the Sales Performance Management (SPM) market--we're ... Reporting to the Manager, Customer Success - Strategic, you will partner with executive ...
At Varicent, we're not just transforming the Sales Performance Management (SPM) market--we're ... Reporting to the Manager, Customer Success - Strategic, you will partner with executive ...
Quick apply
At Varicent, we're not just transforming the Sales Performance Management (SPM) market--we're ... Reporting to the Manager, Customer Success - Strategic, you will partner with executive ...
Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is responsible for the building and management of ...
Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is responsible for the building and management of ...
Customer Success Manager At StarTech.com, we help IT professionals solve connectivity challenges through reliable, performance-driven solutions that make hard-to-find, made easy. The Customer Success ...
Customer Success Manager At StarTech.com, we help IT professionals solve connectivity challenges through reliable, performance-driven solutions that make hard-to-find, made easy. The Customer Success ...
Customer Success Manager
Lehi, UT · On-site
Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.
Customer Success Manager
Lehi, UT · On-site
Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Seattle, WA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Seattle, WA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Quick apply
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
FL · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
FL · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Santa Clara, CA · On-site
Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship ...
Quick apply
Customer Success Manager
Santa Clara, CA · On-site
Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship ...
Customer Success Manager
Boston, MA · On-site
$200 - $250/hr
* Lead and grow a team of four to six Customer Success Managers * Run 1:1s, set expectations, coach against the Customer Success career progression framework, own development plans and performance ...
New
Customer Success Manager
Boston, MA · On-site
$200 - $250/hr
* Lead and grow a team of four to six Customer Success Managers * Run 1:1s, set expectations, coach against the Customer Success career progression framework, own development plans and performance ...
New
Customer Success Manager
Dallas, TX · On-site
Customer Success Manager Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years' experience in IT, nursing, process engineering, finance, and healthcare. We are ...
Customer Success Manager
Dallas, TX · On-site
Customer Success Manager Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years' experience in IT, nursing, process engineering, finance, and healthcare. We are ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Customer Success Manager
New York, NY · On-site
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Quick apply
Customer Success Manager
New York, NY · On-site
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...
New
Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...
New
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Varicent Jobs Information
What other companies are hiring for Customer Success Manager jobs?
Full-time
Posted 12 days ago
Key responsibilities
Own a portfolio of strategic enterprise customers and serve as the primary Customer Success contact across the customer lifecycle
Lead success planning initiatives that align customer business goals, stakeholders, risks, milestones, and measurable outcomes
Partner with Sales, Professional Services, Support, Partner teams, and other internal stakeholders to support customer success initiatives
Job description
At Varicent, we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here's why you'll thrive at Varicent:
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
Join us at Varicent—where your talent and ambition meet limitless opportunities for success!
Summary of the Role and Team
As a Senior Customer Success Manager, Strategic Accounts, you will join Varicent's Strategic Customer Success team and manage a portfolio of our most strategic customers within the Platinum Advantage Program.
Reporting to the Manager, Customer Success - Strategic, you will partner with executive stakeholders, business leaders, and technical teams to help customers achieve measurable business outcomes through the successful adoption of Varicent solutions.
This team supports a select portfolio of high-value enterprise customers, allowing Customer Success Managers to take a strategic, consultative approach focused on value realization, customer growth, retention, and long-term partnership development.
What You Will Be Doing
- Own a portfolio of strategic enterprise customers and serve as the primary Customer Success contact across the customer lifecycle
- Lead success planning initiatives that align customer business goals, stakeholders, risks, milestones, and measurable outcomes
- Build and maintain relationships with executive stakeholders, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs)
- Drive product adoption and value realization by developing and executing customer-specific success and adoption plans
- Identify and support expansion opportunities that align with customer priorities and business objectives
- Partner with Sales, Professional Services, Support, Partner teams, and other internal stakeholders to support customer success initiatives
- Lead executive business reviews, strategic planning discussions, and customer outcome-focused engagements
- Maintain accurate customer health, engagement, business value, and account planning information within Customer Success platforms and CRM systems
What You Bring
- Experience managing enterprise or strategic customer relationships within a SaaS, technology, or business applications environment
- Experience leading executive stakeholder conversations and building relationships across multiple levels of customer organizations
- Demonstrated success driving customer adoption, retention, value realization, or business outcomes
- Experience identifying account growth, expansion, renewal, or customer development opportunities
- Ability to connect customer business objectives to technology solutions and measurable business impact
- Strong project coordination, stakeholder management, and problem-solving skills across complex initiatives
- Experience collaborating across cross-functional teams to achieve customer outcomes
- Bachelor's degree in Business, Information Technology, Finance, or equivalent experience
Success Outcomes
First 90 Days
- Build an understanding of Varicent's solutions, Customer Success methodology, strategic customer portfolio, and Platinum Advantage Program
- Establish relationships with assigned customers and key internal stakeholders
- Review customer success plans, business priorities, renewal timelines, and growth opportunities across assigned accounts
- Begin leading customer engagements focused on business goals, adoption, and value realization
Within 6 Months
- Independently manage strategic customer relationships across the assigned portfolio
- Ensure customers have documented success plans aligned to measurable business outcomes and executive priorities
- Demonstrate progress in adoption, customer engagement, value realization, and retention activities
- Partner effectively with Sales and Renewal teams to identify expansion opportunities and support renewal readiness
- Establish trusted relationships with executive stakeholders across assigned accounts
Within 12 Months
- Serve as a strategic advisor to customer executives and key stakeholders across the portfolio
- Demonstrate measurable impact on customer retention, adoption, expansion, and business outcome achievement