Malvern, PA · On-site
$93K - $114K/yr
We are seeking a Manager, IT Delivery to join our Conversation Channels group inPiTech. In this role, you will provide expert level ITdeliveryservices, including the direction, evaluation, selection ...
Malvern, PA · On-site
$93K - $114K/yr
We are seeking a Manager, IT Delivery to join our Conversation Channels group inPiTech. In this role, you will provide expert level ITdeliveryservices, including the direction, evaluation, selection ...
Malvern, PA · On-site
$93K - $114K/yr
Ensures staff complies with information technology and information security policies and procedures and verifies that deliverables meet requirements. * Participates in special projects and performs ...
Malvern, PA · On-site
$93K - $114K/yr
Ensures staff complies with information technology and information security policies and procedures and verifies that deliverables meet requirements. * Participates in special projects and performs ...
Malvern, PA · On-site
Vanguard is hiring an IT Audit Engagement Manager for the Global Technology Audit Services Team (GTAS). This role is critical in delivering assurance and consulting services focused on technology ...
Malvern, PA · On-site
Vanguard is hiring an IT Audit Engagement Manager for the Global Technology Audit Services Team (GTAS). This role is critical in delivering assurance and consulting services focused on technology ...
Malvern, PA · On-site
$128K - $129K/yr
Ensures staff and AI solutions comply with information technology, information security, data privacy, and responsible AI / model risk management policies and procedures. Establishes and verifies ...
Malvern, PA · On-site
$128K - $129K/yr
Ensures staff and AI solutions comply with information technology, information security, data privacy, and responsible AI / model risk management policies and procedures. Establishes and verifies ...
$127K - $128K/yr
Ensures staff and AI solutions comply with information technology, information security, data privacy, and responsible AI / model risk management policies and procedures. Establishes and verifies ...
$127K - $128K/yr
Ensures staff and AI solutions comply with information technology, information security, data privacy, and responsible AI / model risk management policies and procedures. Establishes and verifies ...
Malvern, PA · On-site
Vanguard's Internal Audit and SOX department has an exciting opportunity for an IT Internal Auditor on our Global Technology Audit Services (GTAS) Team. In this role, you will complete risk-based ...
Malvern, PA · On-site
Vanguard's Internal Audit and SOX department has an exciting opportunity for an IT Internal Auditor on our Global Technology Audit Services (GTAS) Team. In this role, you will complete risk-based ...
The Equity Investment Management Systems (EIMS) organization is seeking an experienced IT Technical Lead to provide technical leadership for platforms that support Vanguard's Equity Investment Group ...
New
The Equity Investment Management Systems (EIMS) organization is seeking an experienced IT Technical Lead to provide technical leadership for platforms that support Vanguard's Equity Investment Group ...
New
Step into a highly visible role at the center of Vanguard's most strategic technology partnerships, where you'll help shape how we leverage leading-edge solutions to deliver new products, services ...
Step into a highly visible role at the center of Vanguard's most strategic technology partnerships, where you'll help shape how we leverage leading-edge solutions to deliver new products, services ...
Dallas, TX · On-site
$43K - $56K/yr
Provides advanced level IT technical lead services and direction for software, middleware, or hardware projects on a single platform. Provides technical expertise and completes complex development ...
Dallas, TX · On-site
$43K - $56K/yr
Provides advanced level IT technical lead services and direction for software, middleware, or hardware projects on a single platform. Provides technical expertise and completes complex development ...
Interfaces with clients on all inquiries related to Information and IT Security and fraud capabilities. * Works with Compliance and Regional Security and Fraud teams to understand global regulatory ...
Interfaces with clients on all inquiries related to Information and IT Security and fraud capabilities. * Works with Compliance and Regional Security and Fraud teams to understand global regulatory ...
Interfaces with clients on all inquiries related to Information and IT Security and fraud capabilities. * Works with Compliance and Regional Security and Fraud teams to understand global regulatory ...
Interfaces with clients on all inquiries related to Information and IT Security and fraud capabilities. * Works with Compliance and Regional Security and Fraud teams to understand global regulatory ...
Interfaces with clients on all inquiries related to Information and IT Security and fraud capabilities. * Works with Compliance and Regional Security and Fraud teams to understand global regulatory ...
Interfaces with clients on all inquiries related to Information and IT Security and fraud capabilities. * Works with Compliance and Regional Security and Fraud teams to understand global regulatory ...
Interfaces with clients on all inquiries related to Information and IT Security and fraud capabilities. * Works with Compliance and Regional Security and Fraud teams to understand global regulatory ...
Interfaces with clients on all inquiries related to Information and IT Security and fraud capabilities. * Works with Compliance and Regional Security and Fraud teams to understand global regulatory ...
This role serves as the IT Delivery Manager for the team and is accountable for driving the continued development, delivery, and adoption of these capabilities. As a shared service supporting ...
This role serves as the IT Delivery Manager for the team and is accountable for driving the continued development, delivery, and adoption of these capabilities. As a shared service supporting ...
Ensures staff complies with information technology and information security policies and procedures, and verifies that deliverables meet requirements. * Participates in special projects and performs ...
Ensures staff complies with information technology and information security policies and procedures, and verifies that deliverables meet requirements. * Participates in special projects and performs ...
This role serves as the IT Delivery Manager for the team and is accountable for driving the continued development, delivery, and adoption of these capabilities. As a shared service supporting ...
This role serves as the IT Delivery Manager for the team and is accountable for driving the continued development, delivery, and adoption of these capabilities. As a shared service supporting ...
This role serves as the IT Delivery Manager for the team and is accountable for driving the continued development, delivery, and adoption of these capabilities. As a shared service supporting ...
This role serves as the IT Delivery Manager for the team and is accountable for driving the continued development, delivery, and adoption of these capabilities. As a shared service supporting ...
Scottsdale, AZ · On-site
$109K - $148K/yr
Our goal is simple: to make IT operations smarter, faster, and more resilient by ensuring the CMDB remains the backbone of enterprise service management. Are you ready to lead transformative ...
Scottsdale, AZ · On-site
$109K - $148K/yr
Our goal is simple: to make IT operations smarter, faster, and more resilient by ensuring the CMDB remains the backbone of enterprise service management. Are you ready to lead transformative ...
Maintain current knowledge of IT development methodology, and technical standards. Mentor IT staff as new standards are instituted, ensure their usage by team members. * Owns and maintains delivery ...
Maintain current knowledge of IT development methodology, and technical standards. Mentor IT staff as new standards are instituted, ensure their usage by team members. * Owns and maintains delivery ...
Charlotte, NC · On-site
$106K - $144K/yr
Our goal is simple: to make IT operations smarter, faster, and more resilient by ensuring the CMDB remains the backbone of enterprise service management. Are you ready to lead transformative ...
Charlotte, NC · On-site
$106K - $144K/yr
Our goal is simple: to make IT operations smarter, faster, and more resilient by ensuring the CMDB remains the backbone of enterprise service management. Are you ready to lead transformative ...
We are seeking a Manager, IT Delivery to join our Conversation Channels group inPiTech. In this role, you will provide expert level ITdeliveryservices, including the direction, evaluation, selection, configuration,coaching, and integration of new and existing technologies and tools. You will also ensure the understanding and application of GenAI within your team.This role oversees platform ownership and modernization for our channel ecosystem (e.g., Genesys, Sierra, Text/SMS, and Email), driving bestinclass Site Reliability Engineering (SRE) practices, observability, and operational excellence. You'll partner across product, engineering, security/risk, analytic and operations to improve platform reliability, accelerate safe delivery, and elevate client and crew experience through data-driven insights and continuous improvement.
Core Responsibilities
Leads, coaches, and develops a team of engineers. Establishes clear performance expectations, provides ongoing feedback, and supports career growth. Conducts performance reviews and makes compensation decisions in alignment with Human Resources policies.
Owns responsibility for team outcomes, ensuring work is prioritized, risks are managed, and commitments are delivered in a timely and reliable manner.
Applies a strong technical skillset to engage meaningfully with the team's work. Guides solution design, supports engineering decision-making, reviews technical approaches, and provides practical coaching to engineers.
Fosters a culture of learning, adaptability, and continuous improvement. Encourages experimentation, reflection, and the evolution of engineering and delivery practices.
Supports healthy team dynamics and effective collaboration. Reinforces clear roles, working agreements, and sustainable team rhythms that enable consistent performance.
Identifies and resolves impediments that affect delivery, quality, or team effectiveness. Escalates complex issues to IT experts as needed and simplifies constraints to maintain momentum
Partners closely with product leaders, technical leaders, and business stakeholders to clarify priorities, align expectations, and ensure delivered solutions meet evolving needs.
Promotes high standards of engineering quality, including reliability, scalability, and performance. Reinforces sound development and testing practices.
Participates in departmental planning, staffing discussions, and operational initiatives. Contributes to improving engineering practices and organizational effectiveness.
Participates in special projects and performs other duties as assigned.
Qualifications:
Minimum10years of experience in IT project management, software development, or IT service delivery. Previous leadership experience required.Preferred 3+ years in similar role.
Bachelor's orMaster's degree in Computer Science, Information Technology, or related field. PMP, ITIL, or Agile certifications preferred.
Strong expertise in IT project management, Agile methodologies, and SDLC best practices with experience in IT infrastructure, software development, and enterprise IT solutions.
Must have skills: Node.js, TypeScript, ECS,Java,AWS technologies,CI/CD,Splunk/Honeycomb or similar tools
Proficiency in Jira and confluence and have experience managingJiraboards, roadmaps.
Proficiency in risk management, budgeting, and IT governance. Understanding of cybersecurity frameworks and IT compliance standards.
Excellent leadership, communication, and stakeholder management skills.
Experience working with enterprise application architecture and system integration.
Demonstrated written and verbal communication skills, including conveying technical concepts to non-technical stakeholders.
Experience leading and developing engineering teams and driving consistent development practices.
Identify opportunities to improve technical standards, methodologies, and technologies to support continuous quality improvement.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Sourced by ZipRecruiter
11 - 50 Employees
Tacoma, WA, US
2001