Lead, coach, and develop a team of approximately 15 client representatives, creating a culture of accountability, collaboration, and continuous improvement. * Conduct performance discussions, deliver ...

50 Vangard Client Representative Jobs Hiring Near You
Lead, coach, and develop a team of approximately 15 client representatives, creating a culture of accountability, collaboration, and continuous improvement. * Conduct performance discussions, deliver ...
Lead, coach, and develop a team of approximately 15 client representatives, creating a culture of accountability, collaboration, and continuous improvement. * Conduct performance discussions, deliver ...
Lead, coach, and develop a team of approximately 15 client representatives, creating a culture of accountability, collaboration, and continuous improvement. * Conduct performance discussions, deliver ...
Sales Development Representative The Financial Advisor Services (FAS) story is one of growth ... Improve your persuasion and influencing skills through client meetings, presentations, and public ...
Sales Development Representative The Financial Advisor Services (FAS) story is one of growth ... Improve your persuasion and influencing skills through client meetings, presentations, and public ...
Sales Development Representative The Financial Advisor Services (FAS) story is one of growth ... Improve your persuasion and influencing skills through client meetings, presentations, and public ...
Sales Development Representative The Financial Advisor Services (FAS) story is one of growth ... Improve your persuasion and influencing skills through client meetings, presentations, and public ...
Sales Development Representative The Financial Advisor Services (FAS) story is one of growth ... Improve your persuasion and influencing skills through client meetings, presentations, and public ...
Sales Development Representative The Financial Advisor Services (FAS) story is one of growth ... Improve your persuasion and influencing skills through client meetings, presentations, and public ...
Ultra High Net Worth Client Case Representative, Senior Associate
Scottsdale, AZ · On-site
$84K - $92K/yr
Document client and team feedback to support continuous service improvement with the business. * Build expertise in Vanguard products, services, and industry trends to guide clients effectively. What ...
Ultra High Net Worth Client Case Representative, Senior Associate
Scottsdale, AZ · On-site
$84K - $92K/yr
Document client and team feedback to support continuous service improvement with the business. * Build expertise in Vanguard products, services, and industry trends to guide clients effectively. What ...
Ultra High Net Worth Client Case Representative, Senior Associate
Malvern, PA · On-site
$84K - $92K/yr
Document client and team feedback to support continuous service improvement with the business. * Build expertise in Vanguard products, services, and industry trends to guide clients effectively. What ...
Ultra High Net Worth Client Case Representative, Senior Associate
Malvern, PA · On-site
$84K - $92K/yr
Document client and team feedback to support continuous service improvement with the business. * Build expertise in Vanguard products, services, and industry trends to guide clients effectively. What ...
Bilingual (Spanish) Retirement Plan Services Representative (AZ & PA)
Scottsdale, AZ · On-site
$54K/yr
As a Bilingual (Spanish) Retirement Plan Services Representative , you'll be our voice and our ... Strong interpersonal and client relationship management (CRM) skills to engage with our clients and ...
Bilingual (Spanish) Retirement Plan Services Representative (AZ & PA)
Scottsdale, AZ · On-site
$54K/yr
As a Bilingual (Spanish) Retirement Plan Services Representative , you'll be our voice and our ... Strong interpersonal and client relationship management (CRM) skills to engage with our clients and ...
As a Bilingual (Spanish) Retirement Plan Services Representative , you'll be our voice and our ... Strong interpersonal and client relationship management (CRM) skills to engage with our clients and ...
As a Bilingual (Spanish) Retirement Plan Services Representative , you'll be our voice and our ... Strong interpersonal and client relationship management (CRM) skills to engage with our clients and ...
Senior Director, National Accounts
Malvern, PA · On-site +1
... assigned client firms. The Senior Director is accountable for a select portfolio of Vanguard's most strategically important intermediary relationships, representing significant distribution ...
Senior Director, National Accounts
Malvern, PA · On-site +1
... assigned client firms. The Senior Director is accountable for a select portfolio of Vanguard's most strategically important intermediary relationships, representing significant distribution ...
Deliver presentations and represent Vanguard at client seminars, educational programs, and industry events. * Use technology to create personalized and effective client experiences across both metro ...
Deliver presentations and represent Vanguard at client seminars, educational programs, and industry events. * Use technology to create personalized and effective client experiences across both metro ...
Client Engagement: Identify client needs and collaborate with internal partners to deliver ... Partner with sales representatives to onboard new clients into advice. * Daily Operations: Lead ...
Client Engagement: Identify client needs and collaborate with internal partners to deliver ... Partner with sales representatives to onboard new clients into advice. * Daily Operations: Lead ...
Client Engagement: Identify client needs and collaborate with internal partners to deliver ... Partner with sales representatives to onboard new clients into advice. * Daily Operations: Lead ...
Client Engagement: Identify client needs and collaborate with internal partners to deliver ... Partner with sales representatives to onboard new clients into advice. * Daily Operations: Lead ...
Client Engagement: Identify client needs and collaborate with internal partners to deliver ... Partner with sales representatives to onboard new clients into advice. * Daily Operations: Lead ...
Client Engagement: Identify client needs and collaborate with internal partners to deliver ... Partner with sales representatives to onboard new clients into advice. * Daily Operations: Lead ...
Client Engagement: Identify client needs and collaborate with internal partners to deliver ... Partner with sales representatives to onboard new clients into advice. * Daily Operations: Lead ...
Client Engagement: Identify client needs and collaborate with internal partners to deliver ... Partner with sales representatives to onboard new clients into advice. * Daily Operations: Lead ...
... Vanguard's four client-facing businesses. FAS provides investments, services, education, and ... representing about $5 trillion in assets. Vanguard's financial advisor clients include broker ...
... Vanguard's four client-facing businesses. FAS provides investments, services, education, and ... representing about $5 trillion in assets. Vanguard's financial advisor clients include broker ...
Administrative Associate
Malvern, PA · On-site
$17.25 - $21.25/hr
Professional Representation:Represent the department with a consistent and high level of ... client outcomes and enrich the employee experience.
Administrative Associate
Malvern, PA · On-site
$17.25 - $21.25/hr
Professional Representation:Represent the department with a consistent and high level of ... client outcomes and enrich the employee experience.
Senior Wealth Advisor
Dallas, TX · Hybrid
Excellent written and verbal communication skills, including strong executive presence when interacting with clients and representing Vanguard at conferences and/or client visits Considerations
Senior Wealth Advisor
Dallas, TX · Hybrid
Excellent written and verbal communication skills, including strong executive presence when interacting with clients and representing Vanguard at conferences and/or client visits Considerations
US Economist
Malvern, PA · On-site
Represent research and viewpoints toportfolio management teams,internalstakeholdersand Vanguard ... client outcomes and enrich the employee experience.
US Economist
Malvern, PA · On-site
Represent research and viewpoints toportfolio management teams,internalstakeholdersand Vanguard ... client outcomes and enrich the employee experience.
Senior Wealth Advisor
Charlotte, NC · Hybrid
Excellent written and verbal communication skills, including strong executive presence when interacting with clients and representing Vanguard at conferences and/or client visits Considerations
Senior Wealth Advisor
Charlotte, NC · Hybrid
Excellent written and verbal communication skills, including strong executive presence when interacting with clients and representing Vanguard at conferences and/or client visits Considerations
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Job description
- Lead, coach, and develop a team of approximately 15 client representatives, creating a culture of accountability, collaboration, and continuous improvement.
- Conduct performance discussions, deliver timely feedback, document outcomes, and support crew members' career development and growth.
- Oversee daily contact center operations, ensuring service levels, operational objectives, and client experience standards are consistently achieved.
- Manage and resolve complex or escalated client situations, serving as a resource for crew members and clients alike.
- Deliver individual and team coaching designed to strengthen performance, increase effectiveness, and enhance client interactions.
- Analyze performance metrics, operational data, and workforce trends to identify opportunities and support business decision-making.
- Partner with peers and cross-functional stakeholders to support operational initiatives, process improvements, and business priorities.
- Demonstrate adaptability by balancing leadership responsibilities with shared operational support across the team.
- Promote an inclusive and engaging work environment that encourages collaboration, ownership, and high performance.
- Maintain a strong understanding of Vanguard products, services, industry trends, and applicable regulatory requirements.
- Bachelor's degree or equivalent combination of training and experience.
- Minimum of three years of experience in financial services, client service operations, contact center leadership, or a related field.
- Previous people leadership experience and/or institutional investment experience strongly preferred.
- Demonstrated success coaching, developing, and managing employee performance.
- Experience handling escalated client situations and supporting teams in a client-facing environment.
- Strong analytical, organizational, and decision-making skills with the ability to leverage data to drive business outcomes.
- Excellent interpersonal, communication, and relationship-building skills.
- Proficiency with Microsoft Office applications and collaboration tools.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
About Vangard
Sourced by ZipRecruiter
Industry
Convention and trade show organizers
Company size
11 - 50 Employees
Headquarters location
Tacoma, WA, US