Description Tyler Technologies is seeking a Director of Operations to serve as the operational leader of our Louisiana State Enterprise portal. This is a mission-critical leadership role, functioning ...
4 Tyler Technologies Operations Jobs Hiring Near You
Description Tyler Technologies is seeking a Director of Operations to serve as the operational leader of our Louisiana State Enterprise portal. This is a mission-critical leadership role, functioning ...
Tyler Technologies is hiring a Director of Operations for our Arkansas operation. Our team of passionate, talented project managers, software developers and designers build and operate many of the ...
Tyler Technologies is hiring a Director of Operations for our Arkansas operation. Our team of passionate, talented project managers, software developers and designers build and operate many of the ...
Description Tyler Technologies is seeking a Manager of Revenue Recognition to support and enhance ... Operations, and Legal to guide contract structuring, ensure compliance with ASC 606, and drive ...
Description Tyler Technologies is seeking a Manager of Revenue Recognition to support and enhance ... Operations, and Legal to guide contract structuring, ensure compliance with ASC 606, and drive ...
Partner with stakeholders to achieve operational readiness, sales enablement, demand generation and ... Tyler teams.
Partner with stakeholders to achieve operational readiness, sales enablement, demand generation and ... Tyler teams.
Tyler Technologies Jobs Information
What is it like to work at Tyler Technologies?
Tyler Technologies is a company that values innovation, collaboration, and customer satisfaction, fostering a culture that encourages employees to think creatively and work together to achieve common goals.
As a leading provider of software and technology solutions for local governments and schools, Tyler Technologies has a diverse team of professionals working in various roles, including software development, sales, and customer support, with a focus on delivering high-quality products and services that meet the evolving needs of its clients.
Working at Tyler Technologies may appeal to individuals who are passionate about making a positive impact in their communities, as the company's mission is to help local governments and schools improve the quality of life for citizens, and offers opportunities for professional growth and development in a dynamic and supportive work environment.
As a leading provider of software and technology solutions for local governments and schools, Tyler Technologies has a diverse team of professionals working in various roles, including software development, sales, and customer support, with a focus on delivering high-quality products and services that meet the evolving needs of its clients.
Working at Tyler Technologies may appeal to individuals who are passionate about making a positive impact in their communities, as the company's mission is to help local governments and schools improve the quality of life for citizens, and offers opportunities for professional growth and development in a dynamic and supportive work environment.
Does Tyler Technologies pay people when they’re sick?
Yes. Most people get paid when they’re sick.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.
At Tyler Technologies, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and May 2026.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from Tyler Technologies affordable enough for their workers?
Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.
Do people get paid time off at Tyler Technologies?
Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and May 2026.
92% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and May 2026.
Do workers at Tyler Technologies worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
100% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it to get time off at Tyler Technologies?
Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
94% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
Do Tyler Technologies managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
Do jobs at Tyler Technologies spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it to take sick days at Tyler Technologies?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Tyler Technologies feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Tyler Technologies get to take their breaks without interruption?
Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and February 2026.
88% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and February 2026.
Is it stressful to work at Tyler Technologies?
Some people feel stressed out here.
53% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
53% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at Tyler Technologies enjoy their jobs?
Most people enjoy their job.
93% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.
93% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Tyler Technologies recommend working with their team?
Most people recommend working with their team.
79% of people report that they would recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.
79% of people report that they would recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get enough training when they start at Tyler Technologies?
Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.
41% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get support to advance at Tyler Technologies?
Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people think Tyler Technologies’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers feel well informed about how Tyler Technologies is doing?
Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
What are the most popular jobs at Tyler Technologies?
What are the most popular categories at Tyler Technologies?
Tyler Technologies rating
9.3
Based on 19 frontline employees who took The Breakroom Quiz
11th of 190 rated software companies
Job description
Description
Our team builds and maintains digital services used by citizens across Louisiana every day. The Director of Operations will lead a cross-functional team of project managers, business analysts, and support personnel, ensuring high performance, accountability, and exceptional partner engagement.
This role requires a confident, decisive, and highly collaborative leader who can balance execution with strategy, empower their team to deliver results, and represent Tyler as a trusted partner to state agencies. This is a high-impact leadership position that directly shapes the success of Louisiana's digital government services, the performance and culture of a growing team, and the future direction of Tyler's Louisiana State Enterprise. RESPONSIBILITIES
Partner & Client Leadership QUALIFICATIONS
Tyler Technologies is seeking a Director of Operations to serve as the operational leader of our Louisiana State Enterprise portal. This is a mission-critical leadership role, functioning as the right hand to the General Manager and owning the day-to-day performance, growth, and success of our state operation.
Our team builds and maintains digital services used by citizens across Louisiana every day. The Director of Operations will lead a cross-functional team of project managers, business analysts, and support personnel, ensuring high performance, accountability, and exceptional partner engagement.
This role requires a confident, decisive, and highly collaborative leader who can balance execution with strategy, empower their team to deliver results, and represent Tyler as a trusted partner to state agencies. This is a high-impact leadership position that directly shapes the success of Louisiana's digital government services, the performance and culture of a growing team, and the future direction of Tyler's Louisiana State Enterprise.
- Operational Leadership & Team Management
- Serve as the primary leader of the operations team, driving accountability, performance, and professional growth
- Establish and enforce clear goals, KPIs, and expectations for team members and projects
- Lead daily and weekly operational rhythms (team meetings, status reviews, prioritization) with confidence and clarity
- Build a culture of ownership, accountability, and continuous improvement
- Coach, develop, and when necessary, course-correct team members to ensure consistent performance
- Execution & Delivery Oversight
- Ensure consistent, predictable delivery of projects and services through strong delegation and oversight
- Maintain real-time visibility into project health, risks, timelines, and outcomes
- Drive operational discipline, ensuring that work is completed by the appropriate team members, not absorbed upward
- Continuously improve processes, workflows, and delivery standards
Partner & Client Leadership
- Act as a primary point of contact and trusted advisor for key state agency partners
- Lead meetings with confidence and communicate clearly, proactively, and professionally
- Build and maintain strong, long-term relationships across agencies and stakeholders
- Ensure consistent, high-quality communication and follow-through across all engagements
Strategic & Financial Ownership
- Partner with the General Manager to drive growth, revenue, and long-term strategy
- Maintain strong understanding of financial performance, forecasting, and payment processing models
- Align team priorities and effort with broader portal goals and revenue opportunities
- Focus on high-impact, long-term initiatives rather than low-value tactical work
Innovation & AI Leadership
- Champion AI adoption, innovation, and process transformation across the operation
- Identify opportunities to leverage AI and emerging technologies to improve:
- Efficiency
- Documentation and workflows
- Service delivery
Partner experience
- Lead the team in adopting modern tools and forward-thinking practices
- Cross-Functional Collaboration
- Work closely with the Director of Technology and other Tyler divisions to ensure alignment and execution
- Represent the Louisiana enterprise across Tyler, building strong internal partnerships
- Support enterprise-wide initiatives and opportunities
WHO WE'RE LOOKING FOR
Leadership Profile
- A confident, visible leader who naturally earns respect across technical teams, clients, and executives
- Proven ability to lead through others, not by doing the work yourself
- Strong communicator who is proactive, responsive, and effective in high-stakes conversations
- Demonstrated ability to hold teams accountable while maintaining a positive, collaborative culture
- Comfortable making decisions, setting direction, and addressing performance issues directly
Core Competencies
- Exceptional operational leadership and execution discipline
- Strong strategic thinking and prioritization (focus on high-impact work)
- Advanced relationship management and client engagement skills
- Ability to translate vision into actionable plans and measurable outcomes
- High degree of business and financial acumen
- 7+ years of relevant experience in operations, consulting, project delivery, or digital services
- 3+ years leading teams in management or senior leadership capacity
- Experience managing cross-functional teams (PMs, BAs, technical teams)
- Background in government technology, SaaS, or digital services strongly preferred
- Experience with payment processing, financial systems, or public sector operations is a plus
Additional Traits
- Highly intelligent and quick to learn complex systems and environments
- Comfortable operating in a fast-paced, entrepreneurial environment
- Strong bias toward action, ownership, and results
- Passion for innovation and continuous improvement
What Success Looks Like in This Role
Within the first 6-12 months, the Director of Operations will:
- Establish themselves as the clear operational leader and decision-maker for the team
- Create a culture where team members own delivery and outcomes, not leadership stepping in to complete work
- Become a trusted, responsive, and visible partner to key state agencies
- Drive improved project predictability, communication, and accountability
- Shift focus toward strategic growth and long-term initiatives
- Lead meaningful AI-driven improvements across operations
Work Environment
- Hybrid role based in Baton Rouge, Louisiana
- Some in-state travel required
What Tyler Technologies employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Tyler Technologies
Sourced by ZipRecruiter
Industry
Software development
Company size
5,001 - 10,000 Employees
Headquarters location
Plano, TX, US
Year founded
1966