ZipRecruiter

Log In

TridentCare
TridentCare

67 Tridentcare Customer Service Jobs Hiring Near You

TridentCare

Customer Service Representative

Columbus, OH · On-site

$14.50 - $19.75/hr

The CSR will process all customer orders in accordance with the established company standards and ... TridentCare offers a competitive wage and robust benefit package to full time employees . Part time ...

TridentCare

Customer Service Representative

Columbus, OH · Remote

$14.50 - $19.75/hr

The CSR will process all customer orders in accordance with the established company standards and ... TridentCare offers a competitive wage and robust benefit package to full time employees . Part time ...

TridentCare

Customer Service Representative

Columbus, OH · On-site

$15 - $20.25/hr

The CSR will process all customer orders in accordance with the established company standards and ... TridentCare offers a competitive wage and robust benefit package to full time employees . Part time ...

Trident Care

Customer Service Representative

Columbus, OH · Remote

$14 - $15.50/hr

The CSR will process all customer orders in accordance with the established company standards and ... TridentCare offers a competitive wage and robust benefit package to full time employees . Part time ...

TridentCare

Lab Dispatcher

Columbus, OH · On-site

... Customer Service, Call Center, Redraw department and Courier services, to ensure case completion ... Must successfully pass TridentCare's Network Performance Test. Must have access to a PC that can ...

Trident Care

Lab Dispatcher

Columbus, OH

... Customer Service, Call Center, Redraw department and Courier services, to ensure case completion ... Must successfully pass TridentCare's Network Performance Test. Must have access to a PC that can ...

TridentCare

RCM Client Coordinator

Columbus, OH

$20/hr

Driving excellent customer care through key performance indicators with calls, emails, and client ... Review and analyze accounts to determine risk of suspension from nonpayment of services. * Ensures ...

TridentCare

Radiologic Technologist

Hagerstown, MD

$40/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Towson, MD · On-site

$40/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Manassas, VA · On-site

$36/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Baltimore, MD · On-site

$38 - $45/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Hagerstown, MD · On-site

$40/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Martinsville, VA · On-site

$36/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Martinsville, VA · On-site

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

next page

Showing results 1-20

All JobsTridentcare Customer Service Jobs

TridentCare Jobs Information

Do workers at TridentCare get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.

Does TridentCare pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

At TridentCare, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
68% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from TridentCare affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at TridentCare?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 30% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between January 2025 and July 2025.

Do workers at TridentCare worry about hours?

Most people don’t worry about getting enough hours.
77% of people report they don’t worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.

Do TridentCare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
34% report that they don’t have enough control over which shifts they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it for TridentCare workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at TridentCare?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and July 2026.

Do TridentCare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at TridentCare spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at TridentCare?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at TridentCare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at TridentCare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at TridentCare get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at TridentCare?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at TridentCare enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at TridentCare recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at TridentCare?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at TridentCare?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think TridentCare’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how TridentCare is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and July 2026.

What are the most popular job types at Tridentcare?

    What are the most popular jobs at Tridentcare?

    What are the most popular categories at Tridentcare?

    Infographic showing various Customer Service job openings at Tridentcare in the United States as of August 2026, with employment types broken down into 3% As Needed, 50% Full Time, and 47% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

    Customer Service Representative

    TridentCare

    Columbus, OH • On-site

    $14.50 - $19.75/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 3 days ago

    TridentCare rating

    6.8

    Company rating: 6.8 out of 10

    Based on 58 frontline employees who took The Breakroom Quiz

    494th of 887 rated healthcare providers

    Job description

    This is a remote role; but must reside within 50 miles of the Columbus, OH Office at 2550 Corporate Exchange Drive, 43231
    Multiple shifts available - will discuss during interview.
    Position Description:
    This position is responsible for receiving and processing customer orders by telephone and ensuring all customer requests are handled in a prompt, efficient, courteous and professional manner. The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR's responsibility is to make a concerted effort to listen to the customer's needs and provide them with a positive experience. In addition to this primary duty, the CSR will be cross trained in the other positions within the department and when needed, will be asked to perform these functions as well.
    Essential Duties and Responsibilities:
    Productivity: Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in the position. This includes incoming and outgoing calls.
    • Provide prompt, accurate and courteous responses to customers
    • Solve routine and complex problems (Contact supervisor immediately for problems unable to solve)
    • Answer incoming customer service orders as soon as possible
    • Display active listening and superior customer service skills for both external & internal customers.
    • Document activity to the DDF system
    • Consistently check appropriate DDF screen for report results to call back to customer
    • Display the ability to enter orders manually via our fax process
    • Display the ability to operate the phone system effectively
    • Adhere to work schedule

    Other duties as assigned
    Qualifications Required:
    • Ability to work independently and as a team
    • Must demonstrate the ability to perform the different tasks they have been trained for in the call center. The retention of this knowledge is a critical part of cross training the call center personnel
    • Computer knowledge
    • Strong customer service skills
    • Solid communication skills (including verbal, written and listening skills)
    • Solid problem solving and decision making abilities
    • Good organizational skills
    • Execute and prioritize multiple tasks
    • Professional
    • Ability to type 35 - 40 words per minute
    • Flexible and adaptable to change
    • Medical terminology / experience preferred but not required
    • A minimum of a High school Diploma or equivalent required
    • Must have high speed internet for Remote work

    Benefits:
    TridentCare offers a competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include:
    • Two weeks of vacation time
    • Health Insurance after 30 days!
    • Sick time
    • 8 paid holidays
    • Same day pay available
    • Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
    • Dental insurance
    • Vision insurance
    • Disability insurance
    • Company paid life insurance
    • 401(k)

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.

    What TridentCare employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply