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TridentCare

64 Tridentcare Customer Service Jobs Hiring Near You

TridentCare

RCM Client Coordinator

Columbus, OH

$17.75 - $23.75/hr

Driving excellent customer care through key performance indicators with calls, emails, and client ... Review and analyze accounts to determine risk of suspension from nonpayment of services. * Ensures ...

Trident Care

Quality Assurance Analyst RCM

Columbus, OH · On-site

$45K/yr

Facility Contracting & Quality Assurance (QA) Services analyst is responsible for the review and ... Timely response to internal and external customer via email/voicemail. * Audit all changes made to ...

TridentCare

Radiologic Technologist

Harrisonburg, VA

$36/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Towson, MD · On-site

$40/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Hagerstown, MD · On-site

$40/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Martinsville, VA · On-site

$36/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Martinsville, VA

$36/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Daytona Beach, FL

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

New

TridentCare

Radiologic Technologist

Daytona Beach, FL · On-site

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Baltimore, MD

$45/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Beckley, WV

$32/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Greensboro, NC

$36/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Towson, MD · On-site

$40/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

TridentCare

Radiologic Technologist

Manassas, VA

$36/hr

At TridentCare we are seeking dedicated and hard working people to be involved in our mission - to provide high quality medical diagnostic services to our customers and patients in the long-term and ...

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All JobsTridentcare Customer Service Jobs

TridentCare Jobs Information

Do workers at TridentCare get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.

Does TridentCare pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

At TridentCare, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
68% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from TridentCare affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at TridentCare?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 30% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between January 2025 and July 2025.

Do workers at TridentCare worry about hours?

Most people don’t worry about getting enough hours.
77% of people report they don’t worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.

Do TridentCare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
34% report that they don’t have enough control over which shifts they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it for TridentCare workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at TridentCare?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and July 2026.

Do TridentCare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at TridentCare spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at TridentCare?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at TridentCare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at TridentCare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at TridentCare get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at TridentCare?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at TridentCare enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at TridentCare recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at TridentCare?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at TridentCare?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think TridentCare’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how TridentCare is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and July 2026.
What are the most popular job types at Tridentcare?
    What are the most popular jobs at Tridentcare?
    What are the most popular categories at Tridentcare?
    Infographic showing various Customer Service job openings at Tridentcare in the United States as of July 2026, with employment types broken down into 2% As Needed, 62% Full Time, and 36% Part Time. Highlights an 97% Physical, and 3% Remote job distribution.
    Quality Assurance Analyst RCM

    Quality Assurance Analyst RCM

    TridentCare

    Columbus, OH

    Full-time, Part-time

    Posted 3 days ago

    TridentCare rating

    6.8

    Company rating: 6.8 out of 10

    Based on 58 frontline employees who took The Breakroom Quiz

    494th of 890 rated healthcare providers

    Job description

    ROLE:

    Facility Contracting & Quality Assurance (QA) Services analyst is responsible for the review and auditing of facility contracts to include but not limited to reviewing the billing accuracy after the contract has been entered into the billing system for all lines of business.

    TASKS AND RESPONSIBILITIES:

    • Primary point of contact for contractual billing questions and/or concerns from internal/external customers.
    • Audits the correctness of all facility contracts and FDS entered by AMS (RCM Application Management Support)
    • Work with Sales Reps/RGM’s to obtain all outstanding contracts.
    • Responsible for assisting with the transition of the acquisition process, to include review of contracts, invoicing pricing and auditing the accuracy of information in appropriate systems.
    • Serves as the primary point of contact for acquisitions to ensure smooth transition for clients and Billing Team.
    • Track all DDF, IDX, and TELCOR changes related to facility billing.
    • Identifies, Interprets and Evaluates inconsistencies, discrepancies and inaccuracies in DDF files then initiates corrective methods as needed.
    • Perform monthly billing audits to ensure we are operating in compliance with all company policies/procedures, government and contractual requirements.
    • Keeps the Manager of Facility Contracting & Quality Assurance (QA) advised of concerns and compliance issues.
    • Assists Contracting & (QA) Manager in the management and financial performance of the business office functions.
    • Support Facility Billing Leadership and assume other tasks as assigned to support the goals of the company.
    • ServiceNow Ticketing Tracking/Completion

    Other Duties

    • Timely response to internal and external customer via email/voicemail.
    • Audit all changes made to DDF, IDX, or TELCOR billing systems for accuracy.

    Operations Management

    • Assists with management of the functionality and efficient operation of the Facility Billing System to ensure accurate billing.

    SKILLS/EXPERIENCE:

    • S. Degree Finance, Accounting or Healthcare preferred.
    • Stellar oral, written and interpersonal communication skills.
    • Minimum of Five (5) years facility billing experience
    • Minimum of Five (5) years facility contract analytics.
    • Experience with healthcare billing system solutions and Microsoft Office.
    • Strong organizational skills and attention to detail with the ability to meet multiple deadlines.
    • Strong experience in managing within a dynamic, challenging and fast pace environment while working inclusively with people to achieve shared objectives.

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is frequently required to stand; to handle or feel; to talk and to hear. The employee is occasionally required to walk, sit, reach with hands and arms and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

    WORK ENVIRONMENT:

    Standard office environment. This is a remote position but candidate shoudl reside within 50 miles of one of these locations for technical support.

    Sparks/Hunt Valley, MD

    Carrollton, TX

    Clearwater, FL

    Horsham, PA

    Columbus, OH

    Benefits:

    TridentCare offers a competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include:

    • Two weeks of vacation time
    • Health Insurance after 30 days!
    • Sick time
    • 8 paid holidays
    • Same day pay available
    • Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
    • Dental insurance
    • Vision insurance
    • Disability insurance
    • Company paid life insurance
    • 401(k)

    What TridentCare employees say

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