Training Manager
El Paso, TX · On-site
The Training Manager will oversee the training of TransPerfect customer service agents. They will be responsible for the design, delivery, and continuous improvement of training programs. The manager ...
20 Transperfect Customer Service Jobs Hiring Near You
Training Manager
El Paso, TX · On-site
The Training Manager will oversee the training of TransPerfect customer service agents. They will be responsible for the design, delivery, and continuous improvement of training programs. The manager ...
The Training Manager will oversee the training of TransPerfect customer service agents. They will be responsible for the design, delivery, and continuous improvement of training programs. The manager ...
The Training Manager will oversee the training of TransPerfect customer service agents. They will be responsible for the design, delivery, and continuous improvement of training programs. The manager ...
Customer Service Representative
El Paso, TX · On-site
$14.50 - $19.75/hr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Our Customer Service Representatives are enthusiastic and motivated. We are a team, working ...
Customer Service Representative
El Paso, TX · On-site
$14.50 - $19.75/hr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Our Customer Service Representatives are enthusiastic and motivated. We are a team, working ...
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Our Customer Service Representatives are enthusiastic and motivated. We are a team, working ...
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Our Customer Service Representatives are enthusiastic and motivated. We are a team, working ...
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Our Customer Service Representatives are enthusiastic and motivated. We are a team, working ...
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Our Customer Service Representatives are enthusiastic and motivated. We are a team, working ...
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Superior Employee Engagement Program Customer Service Representatives are responsible for ...
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Superior Employee Engagement Program Customer Service Representatives are responsible for ...
Customer Service Representative
El Paso, TX · On-site
$14.50 - $19.75/hr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Superior Employee Engagement Program Customer Service Representatives are responsible for ...
Customer Service Representative
El Paso, TX · On-site
$14.50 - $19.75/hr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Superior Employee Engagement Program Customer Service Representatives are responsible for ...
Customer Service Representative
Tempe, AZ · On-site
$15.50 - $21.25/hr
Customer Service Associate TransPerfect is more than just a job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100 ...
Customer Service Representative
Tempe, AZ · On-site
$15.50 - $21.25/hr
Customer Service Associate TransPerfect is more than just a job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100 ...
Customer Service Representative
Tempe, AZ · Remote
$15.25 - $20.75/hr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Our Customer Service Associates are enthusiastic and motivated. We are a team, working together in ...
Customer Service Representative
Tempe, AZ · Remote
$15.25 - $20.75/hr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Our Customer Service Associates are enthusiastic and motivated. We are a team, working together in ...
Customer Service Representative
El Paso, TX · On-site
$14.50 - $19.75/hr
Customer Service Representative TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100 ...
Customer Service Representative
El Paso, TX · On-site
$14.50 - $19.75/hr
Customer Service Representative TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100 ...
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Our Customer Service Associates are enthusiastic and motivated. We are a team, working together in ...
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Our Customer Service Associates are enthusiastic and motivated. We are a team, working together in ...
TransPerfect is the world's largest provider of language services and technology solutions for ... When a customer-reported problem cannot be resolved by TransPerfect's first-level support team, you ...
TransPerfect is the world's largest provider of language services and technology solutions for ... When a customer-reported problem cannot be resolved by TransPerfect's first-level support team, you ...
TransPerfect is the world's largest provider of language services and technology solutions for ... When a customer-reported problem cannot be resolved by TransPerfect's first-level support team, you ...
TransPerfect is the world's largest provider of language services and technology solutions for ... When a customer-reported problem cannot be resolved by TransPerfect's first-level support team, you ...
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Strong customer service + interpersonal skills * Highly motivated and goal-oriented * Effective ...
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Strong customer service + interpersonal skills * Highly motivated and goal-oriented * Effective ...
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service * Research and understand all industries that TransPerfect markets to including industry ...
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service * Research and understand all industries that TransPerfect markets to including industry ...
Account Manager
Atlanta, GA · On-site
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service * Understand all industries that TransPerfect markets to including industry leaders ...
Account Manager
Atlanta, GA · On-site
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service * Understand all industries that TransPerfect markets to including industry leaders ...
Sr. Account Manager
Los Angeles, CA · On-site
$75K/yr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Strong customer service + interpersonal skills * Highly motivated and goal-oriented * Effective ...
Sr. Account Manager
Los Angeles, CA · On-site
$75K/yr
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more ... Strong customer service + interpersonal skills * Highly motivated and goal-oriented * Effective ...
Account Manager
Los Angeles, CA · On-site
$45K/yr
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service * Understand all industries that TransPerfect markets to including industry leaders ...
Account Manager
Los Angeles, CA · On-site
$45K/yr
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service * Understand all industries that TransPerfect markets to including industry leaders ...
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service * Understand all industries that TransPerfect markets to including industry leaders ...
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service * Understand all industries that TransPerfect markets to including industry leaders ...
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service * Understand all industries that TransPerfect markets to including industry leaders ...
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service * Understand all industries that TransPerfect markets to including industry leaders ...
TransPerfect Jobs Information
Do workers at TransPerfect get paid breaks?
Sometimes. Only some people get paid breaks.
57% of people say they don’t get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.
57% of people say they don’t get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.
Does TransPerfect pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
At TransPerfect, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and May 2026.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from TransPerfect affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
100% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get paid time off at TransPerfect?
Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and May 2026.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and May 2026.
Do workers at TransPerfect worry about hours?
Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
88% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
Do TransPerfect workers get to choose the shifts they work?
Most people don’t get to choose which shifts they work.
100% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
100% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
How easy is it for TransPerfect workers to change shifts?
Most people find it hard to change shifts.
80% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.
80% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.
How easy is it to get time off at TransPerfect?
Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and April 2026.
38% of people report it’s hard to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and April 2026.
Do TransPerfect managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
Do jobs at TransPerfect spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2025.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2025.
How easy is it to take sick days at TransPerfect?
Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at TransPerfect feel treated with respect by their managers?
Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and May 2026.
87% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at TransPerfect get to take their breaks without interruption?
Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.
82% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.
Is it stressful to work at TransPerfect?
Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
67% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at TransPerfect enjoy their jobs?
Only some people enjoy their job.
60% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and May 2026.
60% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at TransPerfect recommend working with their team?
Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get enough training when they start at TransPerfect?
Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
76% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get support to advance at TransPerfect?
Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people think TransPerfect’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
56% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.
56% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.
Do workers feel well informed about how TransPerfect is doing?
Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and April 2026.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and April 2026.
What are the most popular job types at Transperfect?
What are the most popular jobs at Transperfect?
What are the most popular categories at Transperfect?
TransPerfect rating
7.0
Based on 21 frontline employees who took The Breakroom Quiz
262nd of 485 rated business services
Job description
TransPerfect Is More Than Just a Job...
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
The Training Manager will oversee the training of TransPerfect customer service agents. They will be responsible for the design, delivery, and continuous improvement of training programs. The manager will also conduct needs assessments and evaluate training results.
Position responsibilities:
Job Requirements:
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
The Training Manager will oversee the training of TransPerfect customer service agents. They will be responsible for the design, delivery, and continuous improvement of training programs. The manager will also conduct needs assessments and evaluate training results.
Position responsibilities:
- Hire, manage, coach, and develop a team of trainers
- Oversee the delivery and ongoing improvement of training programs and individualized learning
- Analyze training needs and recommend corresponding learning solutions
- Ensure the utilization of a variety of instructional methodologies and learning theories
- Supervise, coordinate, and participate in the development of training content
- Monitor and review the progress of trainers, trainees, and training classes Analyze quantitative and qualitative data to evaluate the effectiveness of training
- Track training benchmarks and create corresponding measurement reports
- Assign training tasks prior to, during, and after training to ensure they are completed successfully and in a timely manner
- Collaborate with peers within the Training & Development Team to support the broader organizational training strategy
- Create and maintain a positive and professional learning environment
- Work to expand knowledge of, and stay current with training best practices
- Perform other duties as assigned
Job Requirements:
- Bachelor's degree or a minimum of 5 years training experience; or equivalent combination of education and experience
- Demonstrated leadership skills in a Contact Center
- Familiarity with instructional design, learning theory, and training best practices
- Excellent facilitation skills; excellent verbal and written communication skills
- Strong computer literacy skills; proficiency in MS Office products: Word, PowerPoint, Excel
- Exceptional organizational skills and the ability to be self-directed
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
What TransPerfect employees say
Pay
Benefits
Hours and flexibility
Workplace
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About TransPerfect
Sourced by ZipRecruiter
TransPerfect was founded in 1992 with a simple mission to provide the highest quality language services to leading organizations worldwide. Started as a two-person company operating out of a dorm room, TransPerfect has spent nearly three decades solving global business challenges for our clients, and has turned into one of the most successful growth stories in the business world.
Industry
Translation services
Company size
5,001 - 10,000 Employees
Headquarters location
New York, NY, US
Year founded
1992