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T.J. Maxx
T.J. Maxx

120 Tjmaxx Customer Service Manager Jobs Hiring Near You

Hobby Lobby Careers

Customer Service Manager

Cherry Hill, NJ · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Boone, NC

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Popeyes Raleigh

Customer Service Manager

Raleigh, NC · On-site

$13 - $15/hr

We're looking for a Customer Service Manager to become part of our Popeyes family with skills and ... Create Memorable Experiences Creates a service experience so good our guest can't wait to come back ...

Hobby Lobby Careers

Customer Service Manager

O Fallon, MO · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Five Below

customer service manager

Diberville, MS · On-site

$15/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

New

Hobby Lobby

Customer Service Manager

Englishtown, NJ · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Greensboro, NC · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Tulsa, OK · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

UZIN UTZ Group

Customer Service Manager

Waco, TX · On-site

$80K - $100K/yr

Join Our Team as a Customer Service Manager! Work Location: Waco, TX Department: Sales FLSA Status: Exempt Travel Requirements: 15% Salary Range: $80,000 - $100,000 annually Who We Are Looking For We ...

flowcontrol

Customer Service Manager

Minneapolis, MN · On-site

The Customer Service Manager is responsible for leading the daily customer service and inside sales support operations for CRTG's industrial plastics distribution business. This role ensures ...

Moser's

Customer Service Manager

Fulton, MO · On-site

$16 - $17/hr

Customer Service Manager - Immediate Opening Location: Moser's Grocery Store - Fulton, MO FLSA Status: Non-exempt Get Paid. Get Perks. Get Ownership. Join a 100% employee-owned company where your ...

Addison Group

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...

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T.J. Maxx Jobs Information

Do workers at T.J. Maxx get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 167 people who took the Breakroom Quiz between February 2026 and August 2026.

Does T.J. Maxx pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 172 people who took the Breakroom Quiz between February 2026 and August 2026.

At T.J. Maxx, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 90 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from T.J. Maxx?

Most people who work part-time can't get health insurance.
90% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 62 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at T.J. Maxx?

Only some people who work part-time get paid time off.
60% of people who work part-time say they don’t get paid time off
Based on data from 91 people who took the Breakroom Quiz between January 2026 and July 2026.

Is the health insurance from T.J. Maxx affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at T.J. Maxx?

Some people get paid time off from work.
40% of people say they don’t get paid time off.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 26% of people with changing schedules find out their shifts one week or less ahead of time.
  • 49% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 150 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers at T.J. Maxx worry about hours?

Some people worry about getting enough hours.
65% of people report they worry about getting enough hours.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.

Do T.J. Maxx workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 148 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it for T.J. Maxx workers to change shifts?

Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 114 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to get time off at T.J. Maxx?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 139 people who took the Breakroom Quiz between February 2026 and August 2026.

Do T.J. Maxx managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 140 people who took the Breakroom Quiz between February 2026 and August 2026.

Do jobs at T.J. Maxx spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 137 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to take sick days at T.J. Maxx?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 167 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a T.J. Maxx job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 162 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at T.J. Maxx good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at T.J. Maxx feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 165 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at T.J. Maxx get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 177 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at T.J. Maxx?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 174 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at T.J. Maxx enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at T.J. Maxx recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 191 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at T.J. Maxx?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 173 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at T.J. Maxx?

Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 175 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think T.J. Maxx’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 160 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how T.J. Maxx is doing?

Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 176 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Customer Service Manager jobs?
What are the most popular jobs at Tjmaxx?
What are the most popular categories at Tjmaxx?

Customer Service Manager

Ferguson Enterprises, LLC

Huntersville, NC • On-site

$4.1K - $9.0K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Ferguson Waterworks rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

23rd of 416 rated retail wholesalers

Job description

Job Posting:
Since 1928, Amerock's award-winning decorative and functional hardware solutions have built the company's reputation for chic design accessories that inspire homeowners to express their personal style. Marrying the perfect blend of beauty and function, Amerock's cabinet hardware, bath accessories, decorative hooks and wall plates are designed to coordinate with plumbing fixtures and other home décor elements, so you can easily create a seamless look across the home.
We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Amerock.
The Customer Service Manager for Amerock is responsible for managing the customer service team, technology, and processes to ensure service levels are at expectations. They work closely with their team to ensure a high quality of customer service is provided while collaborating with other departments to improve processes that enhance the customer's experience with Amerock
Location: This positon is based out our Huntersville, NC location, and we work on a hybrid schedule of 3 days in Office (T, W, Th) and 2 days Remote (M, F).
What You Love to Do:
  • Coach on customer service approach, processes, and technology utilization.
  • Solve Problems that improve the overall experience for both our associates and customers.
  • Analyze Processes to identify areas of opportunity improvement.
  • Collaborate with members of other departments to improve systems and processes.
  • Drive Changes that improve the business and improve the customer's experience.

Core Functions:
  • Manage & Drive Customer Service Metrics Above Expectations
  • Coach Associates to Improve Our Customer's Experience
  • Document & Improve Customer Service Processes
  • Get In the Weeds and Help Out with Customers When Needed

Vital Priorities:
  • Manage Daily Customer Service Operations and Staffing
  • Analyze Customer Service Metrics to Drive Accountability
  • Consistent Coaching with Direct Reports
  • Assess and Refine the Customer Service Processes
  • Hire and Train New Associates
  • Implement New Technology to Improve Productivity and Customer Experience
  • Back-up Customer Service Team When Necessary
  • Interact with Customers and Handle Escalated Customer Requests
  • Adhere to Company Compliance and Health Safety and Environment (HSE) Policies, Procedures, and Requirements

Preferred Skills and Qualifications
  • prior management / leadership experience is strongly preferred
  • Solid communication skills required
  • Competent level of autonomy and ownership of role
  • Ability to organize and prioritize work
  • Experience using metrics/data to lead a team
  • Prior experience of hiring and training team members
  • Must possess a strong service orientation, and the desire to serve internal and external customers
  • Ability to build strong interpersonal relationships, and possess outstanding communication skills (oral and written)
  • Ability to quickly learn company systems and platforms
  • Prior experience with cloud-based phone systems
  • Knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, etc.)

At Amerock, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Pay Range:
$4,124.70 - $9,075.00
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information

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