As a Customer Service Manager, you'll combine strong leadership capabilities with a genuine passion for customer satisfaction, fostering a supportive environment where your team can thrive while ...
120 Tjmaxx Customer Service Manager Jobs Hiring Near You
As a Customer Service Manager, you'll combine strong leadership capabilities with a genuine passion for customer satisfaction, fostering a supportive environment where your team can thrive while ...
Customer Service Manager
Houston, TX · On-site
The Customer Service Manager leads the team supporting the full Customer Service function for Encon Safety Products. This role is responsible for leading a responsive, accurate, and technically ...
Customer Service Manager
Houston, TX · On-site
The Customer Service Manager leads the team supporting the full Customer Service function for Encon Safety Products. This role is responsible for leading a responsive, accurate, and technically ...
Are you service oriented, and self-motivated? * Do you you like working with people (customers ... T.J. Christensen at (361) 746-0248
Are you service oriented, and self-motivated? * Do you you like working with people (customers ... T.J. Christensen at (361) 746-0248
Customer Service Manager
Wood Dale, IL · On-site
$99K - $122K/yr
POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...
Customer Service Manager
Wood Dale, IL · On-site
$99K - $122K/yr
POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...
CUSTOMER SERVICE MANAGER
Trenton, NJ · On-site
$18.80 - $22.92/hr
The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating ...
CUSTOMER SERVICE MANAGER
Trenton, NJ · On-site
$18.80 - $22.92/hr
The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating ...
Customer Service Manager
Saint Louis, MO · On-site
The Customer Service Manager will partner closely with Sales, Operations, Supply Chain, Technical ... Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who ...
Customer Service Manager
Saint Louis, MO · On-site
The Customer Service Manager will partner closely with Sales, Operations, Supply Chain, Technical ... Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who ...
Customer Service Manager
$69K - $102K/yr
Customer Service Manager Summary: In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day execution of Customer Service operations; monitor team ...
Customer Service Manager
$69K - $102K/yr
Customer Service Manager Summary: In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day execution of Customer Service operations; monitor team ...
As a Customer Service Manager (CSM), you will be responsible for managing and coordinating the overall activities of a Customer Service team, including customer satisfaction and quality. You will be ...
As a Customer Service Manager (CSM), you will be responsible for managing and coordinating the overall activities of a Customer Service team, including customer satisfaction and quality. You will be ...
Customer Service Manager
Casa Grande, AZ · On-site
Customer Service Manager Internal to ADOT Only Job Location: CASA GRANDE 240 W Cottonwood Lane Casa Grande AZ 85222 Posting Details: Salary: $ 57,447.10 Grade: 21 Closing Date: August 13th, 2026 Job ...
Customer Service Manager
Casa Grande, AZ · On-site
Customer Service Manager Internal to ADOT Only Job Location: CASA GRANDE 240 W Cottonwood Lane Casa Grande AZ 85222 Posting Details: Salary: $ 57,447.10 Grade: 21 Closing Date: August 13th, 2026 Job ...
Customer Service Manager
Morton Grove, IL · On-site
$115K - $130K/yr
The Role We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape ...
Customer Service Manager
Morton Grove, IL · On-site
$115K - $130K/yr
The Role We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape ...
Customer Service Manager
Sturtevant, WI · On-site
$75K - $80K/yr
Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...
Quick apply
Customer Service Manager
Sturtevant, WI · On-site
$75K - $80K/yr
Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...
Customer Service Manager
Wheeler, TX · On-site
The Customer Service Manager is expected to model and promote Door Controls USA's Core Values in every interaction with customers, teammates, and business partners. -- Essential Responsibilities ...
Customer Service Manager
Wheeler, TX · On-site
The Customer Service Manager is expected to model and promote Door Controls USA's Core Values in every interaction with customers, teammates, and business partners. -- Essential Responsibilities ...
Customer Service Manager
West Springfield, MA · On-site
$85K - $90K/yr
Customer Service & Shipping Manager • Serve as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries. • Manage ...
Customer Service Manager
West Springfield, MA · On-site
$85K - $90K/yr
Customer Service & Shipping Manager • Serve as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries. • Manage ...
Customer Service Manager
Chandler, AZ · On-site
$80K/yr
The Customer Service Manager is responsible for leading a Customer Service team and ensuring consistent, efficient, and high-quality experience for both internal and external customers. This role ...
Customer Service Manager
Chandler, AZ · On-site
$80K/yr
The Customer Service Manager is responsible for leading a Customer Service team and ensuring consistent, efficient, and high-quality experience for both internal and external customers. This role ...
Customer Service Manager To effectively manage the Customer Service Department activities and staff to ensure customer satisfaction and repeat patronage through staff attitude, professionalism and ...
Customer Service Manager To effectively manage the Customer Service Department activities and staff to ensure customer satisfaction and repeat patronage through staff attitude, professionalism and ...
Customer Service Manager
Casper, WY · On-site
Manage all customer service functions to ensure assigned customers are provided a world class, compelling customer care experience. RESPONSIBILITIES * Plan, assign, and review the work of associates ...
Customer Service Manager
Casper, WY · On-site
Manage all customer service functions to ensure assigned customers are provided a world class, compelling customer care experience. RESPONSIBILITIES * Plan, assign, and review the work of associates ...
Overview The Customer Service Manager oversees the daily front end operations of the store and ensures customer satisfaction by providing skill development and on-the-job training for all customer ...
Overview The Customer Service Manager oversees the daily front end operations of the store and ensures customer satisfaction by providing skill development and on-the-job training for all customer ...
Customer Service Manager
Calhoun, GA · On-site
Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...
Quick apply
Customer Service Manager
Calhoun, GA · On-site
Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...
Customer Service Manager
Stillwater, MN · On-site
The Customer Service Manager, will partner with the management team in driving a memorable customer experience through leadership, communication, integrity and passion for the brand. In partnership ...
Customer Service Manager
Stillwater, MN · On-site
The Customer Service Manager, will partner with the management team in driving a memorable customer experience through leadership, communication, integrity and passion for the brand. In partnership ...
Customer Service Manager
Chandler, AZ · On-site
$80K/yr
The Customer Service Manager is responsible for leading a Customer Service team and ensuring consistent, efficient, and high-quality experience for both internal and external customers. This role ...
Customer Service Manager
Chandler, AZ · On-site
$80K/yr
The Customer Service Manager is responsible for leading a Customer Service team and ensuring consistent, efficient, and high-quality experience for both internal and external customers. This role ...
T.J. Maxx Jobs Information
Do workers at T.J. Maxx get paid breaks?
Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 167 people who took the Breakroom Quiz between February 2026 and August 2026.
72% of people say they get paid breaks.
Based on data from 167 people who took the Breakroom Quiz between February 2026 and August 2026.
Does T.J. Maxx pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 172 people who took the Breakroom Quiz between February 2026 and August 2026.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 172 people who took the Breakroom Quiz between February 2026 and August 2026.
At T.J. Maxx, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 90 people who took the Breakroom Quiz between February 2026 and August 2026.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 90 people who took the Breakroom Quiz between February 2026 and August 2026.
Are part-time workers able to get health insurance from T.J. Maxx?
Most people who work part-time can't get health insurance.
90% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 62 people who took the Breakroom Quiz between November 2024 and March 2025.
90% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 62 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at T.J. Maxx?
Only some people who work part-time get paid time off.
60% of people who work part-time say they don’t get paid time off
Based on data from 91 people who took the Breakroom Quiz between January 2026 and July 2026.
60% of people who work part-time say they don’t get paid time off
Based on data from 91 people who took the Breakroom Quiz between January 2026 and July 2026.
Is the health insurance from T.J. Maxx affordable enough for their workers?
Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.
80% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get paid time off at T.J. Maxx?
Some people get paid time off from work.
40% of people say they don’t get paid time off.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.
40% of people say they don’t get paid time off.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 150 people who took the Breakroom Quiz between February 2026 and August 2026.
- 26% of people with changing schedules find out their shifts one week or less ahead of time.
- 49% of people with changing schedules find out their shifts two weeks ahead of time.
- 17% of people with changing schedules find out their shifts three weeks ahead of time.
- 7% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 150 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers at T.J. Maxx worry about hours?
Some people worry about getting enough hours.
65% of people report they worry about getting enough hours.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.
65% of people report they worry about getting enough hours.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.
Do T.J. Maxx workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 148 people who took the Breakroom Quiz between February 2026 and August 2026.
47% report that they don’t have enough control over which shifts they work.
Based on data from 148 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it for T.J. Maxx workers to change shifts?
Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 114 people who took the Breakroom Quiz between February 2026 and August 2026.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 114 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to get time off at T.J. Maxx?
Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 139 people who took the Breakroom Quiz between February 2026 and August 2026.
75% of people report it’s easy to get time off.
Based on data from 139 people who took the Breakroom Quiz between February 2026 and August 2026.
Do T.J. Maxx managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 140 people who took the Breakroom Quiz between February 2026 and August 2026.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 140 people who took the Breakroom Quiz between February 2026 and August 2026.
Do jobs at T.J. Maxx spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 137 people who took the Breakroom Quiz between February 2026 and August 2026.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 137 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to take sick days at T.J. Maxx?
Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 167 people who took the Breakroom Quiz between February 2026 and August 2026.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 167 people who took the Breakroom Quiz between February 2026 and August 2026.
Is a T.J. Maxx job good for students?
Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 162 people who took the Breakroom Quiz between July 2025 and July 2026.
81% of students report this is a good place to work if you’re studying.
Based on data from 162 people who took the Breakroom Quiz between July 2025 and July 2026.
Is working at T.J. Maxx good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at T.J. Maxx feel treated with respect by their managers?
Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 165 people who took the Breakroom Quiz between February 2026 and August 2026.
72% of people say they’re treated with respect by their managers.
Based on data from 165 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at T.J. Maxx get to take their breaks without interruption?
Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 177 people who took the Breakroom Quiz between February 2026 and August 2026.
84% of people report that they get to take their breaks without interruption.
Based on data from 177 people who took the Breakroom Quiz between February 2026 and August 2026.
Is it stressful to work at T.J. Maxx?
Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 174 people who took the Breakroom Quiz between February 2026 and August 2026.
70% of people say they often feel stressed out at work.
Based on data from 174 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at T.J. Maxx enjoy their jobs?
Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.
37% of people report they don’t enjoy their job.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at T.J. Maxx recommend working with their team?
Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 191 people who took the Breakroom Quiz between February 2026 and August 2026.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 191 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get enough training when they start at T.J. Maxx?
Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 173 people who took the Breakroom Quiz between February 2026 and August 2026.
46% of people report they didn’t get enough training when they started working here.
Based on data from 173 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get support to advance at T.J. Maxx?
Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 175 people who took the Breakroom Quiz between February 2026 and August 2026.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 175 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people think T.J. Maxx’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 160 people who took the Breakroom Quiz between February 2026 and August 2026.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 160 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers feel well informed about how T.J. Maxx is doing?
Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 176 people who took the Breakroom Quiz between February 2026 and August 2026.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 176 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Customer Service Manager jobs?
What are the most popular jobs at Tjmaxx?
What are the most popular categories at Tjmaxx?
Full-time
Re-posted 12 days ago
Job description
Company Description
Kanz is redefining recruitment in high-growth markets with an AI-powered platform that automates 70% of hiring workflows. We're looking for a driven, entrepreneurial Account Executive to lead our revenue growth in Saudi Arabia. You'll be the face of Kenz to our early agency and corporate clients - and a key force in reaching our first $1.6M ARR milestone.
Why Join Kenz?
Shape the sales foundation of a fast-growing, mission-driven startup
Work directly with the CEO and be rewarded for your wins
Make an impact on local employment and national Saudization goals
Job Description
We're looking for a Customer Service Manager to join our team in Salt Lake City, Utah. In this role, you'll lead a dynamic customer service team, drive operational excellence, and ensure every customer interaction reflects our commitment to exceptional service. As a Customer Service Manager, you'll combine strong leadership capabilities with a genuine passion for customer satisfaction, fostering a supportive environment where your team can thrive while consistently exceeding customer expectations.
- Lead, mentor, and motivate a team of customer service representatives to achieve performance targets and maintain high service standards
- Develop and implement customer service strategies that enhance customer satisfaction and loyalty across all touchpoints
- Monitor and analyze key performance metrics, including response times, resolution rates, and customer satisfaction scores, to identify improvement opportunities
- Conduct regular performance reviews, provide constructive feedback, and create professional development plans for team members
- Handle escalated customer issues with empathy and decisiveness, ensuring swift and satisfactory resolutions
- Oversee the onboarding and training of new customer service staff, ensuring they are equipped with the knowledge and skills needed to succeed
- Collaborate with other departments to streamline processes, improve customer experience, and address systemic issues
- Customize and optimize customer service workflows and procedures to enhance efficiency and effectiveness
- Maintain detailed records of customer interactions, complaints, and resolutions to identify trends and areas for improvement
- Foster a positive team culture that emphasizes collaboration, continuous learning, and customer-focused values
Qualifications
- 3+ years of professional experience in customer service roles
- 2+ years of supervisory or management experience leading customer service teams
- Proven expertise in customer service operations and best practices
- Strong interpersonal and communication skills, with the ability to connect with diverse customer bases and team members
- Excellent problem-solving and conflict resolution abilities
- Proficiency with customer relationship management (CRM) software and related customer service tools
- Demonstrated ability to analyze data and use insights to drive performance improvements
- Strong organizational and time management skills with the ability to prioritize multiple tasks
- Experience training and developing customer service staff
- Knowledge of multi-channel customer support (phone, email, chat, social media)
- Preferred: Experience with quality assurance programs and process improvement initiatives
- Preferred: Customer service certification or relevant professional training
Additional Information
Kanz is an equal opportunity employer committed to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds, particularly those from underrepresented groups in technology.