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T.J. Maxx
T.J. Maxx

120 Tjmaxx Customer Service Manager Jobs Hiring Near You

FreezPak Logistics

Customer Service Manager

Elizabeth, NJ · On-site

$65K - $75K/yr

Join the Pak as a Customer Service Manager Location: Elizabeth, NJ Schedule: Full Time | Monday-Friday FLSA Status: Exempt Reports To: Operations Manager Who We Are At FreezPak Logistics , we're a ...

Motocol

Customer Service Manager

Denver, CO · On-site

The Customer Service Manager oversees the functions of Customer Services through effective and efficient services, resources and support tools. This client has a non-traditional management team who ...

TransCore

Customer Service Manager

Auburn, MA · On-site

$90K/yr

Under the direction of the CSC Program Manager, the Customer Service Manager is primarily responsible for the overall operations and performance of the Customer Care Department, the Walk-in Centers ...

Briess Industries

Customer Service Manager

Chilton, WI · On-site

The Customer Service Manager is responsible for leading the customer service team and ensuring the delivery of exceptional service to customers in a food ingredients manufacturing business. This role ...

New

WSA Americas

Customer Service Manager

Hauppauge, NY · On-site

Maintain expertise across all products, processes, and service channels (commercial, key, retail). 2. Customer Experience Management * Ensure all customer interactions are professional, efficient ...

DURAVANT LLC

Customer Service Manager

Wood Dale, IL · On-site

$99K - $122K/yr

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

Copeland

Customer Service Manager

Saint Louis, MO · On-site +1

The Customer Service Manager will partner closely with Sales, Operations, Supply Chain, Technical ... Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who ...

Composites One

Customer Service Manager

Fort Worth, TX · On-site

As a Customer Service Manager (CSM), you will be responsible for managing and coordinating the overall activities of a Customer Service team, including customer satisfaction and quality. You will be ...

Xylem

Customer Service Manager

Morton Grove, IL · On-site

$115K - $130K/yr

The Role We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape ...

Employee Magnets

Customer Service Manager

Irving, TX · On-site

Customer Service Manager - Irving, TX Degree with experience managing a customer service team with a focus on onboarding new clients and supporting existing clients (purchase orders, inventory issues ...

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T.J. Maxx Jobs Information

Do workers at T.J. Maxx get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 167 people who took the Breakroom Quiz between February 2026 and August 2026.

Does T.J. Maxx pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 172 people who took the Breakroom Quiz between February 2026 and August 2026.

At T.J. Maxx, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 90 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from T.J. Maxx?

Most people who work part-time can't get health insurance.
90% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 62 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at T.J. Maxx?

Only some people who work part-time get paid time off.
60% of people who work part-time say they don’t get paid time off
Based on data from 91 people who took the Breakroom Quiz between January 2026 and July 2026.

Is the health insurance from T.J. Maxx affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at T.J. Maxx?

Some people get paid time off from work.
40% of people say they don’t get paid time off.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 26% of people with changing schedules find out their shifts one week or less ahead of time.
  • 49% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 150 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers at T.J. Maxx worry about hours?

Some people worry about getting enough hours.
65% of people report they worry about getting enough hours.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.

Do T.J. Maxx workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 148 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it for T.J. Maxx workers to change shifts?

Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 114 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to get time off at T.J. Maxx?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 139 people who took the Breakroom Quiz between February 2026 and August 2026.

Do T.J. Maxx managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 140 people who took the Breakroom Quiz between February 2026 and August 2026.

Do jobs at T.J. Maxx spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 137 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to take sick days at T.J. Maxx?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 167 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a T.J. Maxx job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 162 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at T.J. Maxx good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at T.J. Maxx feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 165 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at T.J. Maxx get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 177 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at T.J. Maxx?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 174 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at T.J. Maxx enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at T.J. Maxx recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 191 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at T.J. Maxx?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 173 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at T.J. Maxx?

Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 175 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think T.J. Maxx’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 160 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how T.J. Maxx is doing?

Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 176 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Customer Service Manager jobs?
What are the most popular jobs at Tjmaxx?
What are the most popular categories at Tjmaxx?

Customer Service Manager

Oak Valley Community Bank

Mammoth Lakes, CA • On-site

$60K - $95K/yr

Full-time

Re-posted 15 days ago

Job description

About Company:

About the Role:

The Customer Service Manager plays a pivotal role in ensuring that our clients receive exceptional service and support in the banking and credit department. This position is responsible for leading a team of customer service representatives, fostering a culture of excellence, and implementing effective training programs to enhance service delivery. The manager will also be tasked with developing strategies to improve customer relations and satisfaction, ultimately driving service sales and retention. By analyzing customer feedback and service metrics, the manager will identify areas for improvement and implement solutions to enhance the overall customer experience. The end result of this role is to create a seamless and positive interaction for customers, ensuring their needs are met efficiently and effectively.

Minimum Qualifications:

  • High School Diploma, or general education degree (GED)
  • 5+ years of experience in customer service, with at least 2 years in a managerial role.
  • Proven track record of improving customer satisfaction and service metrics.

Preferred Qualifications:

  • Experience in the banking or financial services industry.
  • Familiarity with customer relationship management (CRM) software.
  • Certification in customer service management or related fields.

Responsibilities:

  • Lead and manage the customer service team, providing guidance and support to ensure high performance.
  • Develop and implement training programs for customer service representatives to enhance their skills and knowledge.
  • Monitor customer interactions and feedback to identify trends and areas for improvement.
  • Collaborate with the sales department to align customer service strategies with sales goals.
  • Resolve complex customer issues and complaints in a timely and professional manner.

Skills:

The required skills in customer service training and team management are essential for developing a high-performing customer service department. Problem-solving skills will be utilized daily to address and resolve customer issues effectively, ensuring a positive experience. Strong customer relations skills will help in building rapport with clients, leading to increased loyalty and retention. Inside sales skills will be beneficial in identifying opportunities to upsell services during customer interactions. Additionally, experience in service sales will aid in aligning customer service efforts with overall business objectives, driving revenue growth.