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Teleperformance
Teleperformance

113 Teleperformance Customer Service Jobs Hiring Near You

Teleperformance

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-h ...

Teleperformance

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-h ...

Teleperformance

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-h ...

Teleperformance

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-h ...

Teleperformance

Digital Customer Engineer

Toronto, ON · Hybrid

CA$75K/yr

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-h ...

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Teleperformance Jobs Information

What is it like to work at Teleperformance?

Teleperformance is a global company that values diversity, inclusivity, and employee empowerment, fostering a dynamic and supportive work environment.

The company's team structure is often collaborative, with employees working in shared spaces and participating in regular training sessions to enhance their skills and knowledge. Teleperformance's mission is to deliver exceptional customer experiences through its omnichannel solutions, which involves working with various technologies and tools to provide seamless interactions.

Working at Teleperformance may appeal to individuals who are passionate about customer service, technology, and teamwork, as the company offers opportunities for career growth, professional development, and a chance to be part of a global organization with a wide range of projects and initiatives.

What makes Teleperformance an attractive place to work?

Teleperformance is a leading global provider of customer experience management solutions, with a strong reputation for delivering high-quality services to clients across various industries. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and skill-building through training programs and career advancement. By joining Teleperformance, individuals can contribute to the company's mission of improving customer experiences and gain access to a global network of professionals, fostering a sense of community and career progression.

Do workers at Teleperformance get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Teleperformance pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
87% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

At Teleperformance, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do part-time workers get paid time off at Teleperformance?

Most people who work part-time get paid time off.
100% of people who work part-time say they get paid time off
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Teleperformance affordable enough for their workers?

Only some people say the health insurance costs are okay.
54% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Teleperformance?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 46% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 57 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Teleperformance worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Teleperformance workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 123 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Teleperformance workers to change shifts?

Most people find it hard to change shifts.
72% of people report that it’s hard to change shifts if they need to.
Based on data from 96 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Teleperformance?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Teleperformance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Teleperformance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 124 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Teleperformance?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Teleperformance job good for students?

Most students say this is a bad place to work if you’re studying.
68% of students report this isn’t a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Teleperformance good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Teleperformance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Teleperformance get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Teleperformance?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Teleperformance enjoy their jobs?

Only some people enjoy their job.
57% of people report they don’t enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Teleperformance recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Teleperformance?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Teleperformance?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Teleperformance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Teleperformance is doing?

Most people don’t feel well informed about how the company is doing.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Teleperformance?

    What are the most popular jobs at Teleperformance?

    What are the most popular categories at Teleperformance?

    Infographic showing various Customer Service job openings at Teleperformance in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 51% Physical, 3% Hybrid, and 46% Remote job distribution.

    Travaille a maison Service Client Bilingue Francais/Anglais | Work form home bilingual role

    Teleperformance

    Montreal, QC • On-site, Remote

    Full-time

    Medical, Dental, PTO

    Re-posted 17 days ago

    Teleperformance rating

    5.5

    Company rating: 5.5 out of 10

    Based on 189 frontline employees who took The Breakroom Quiz

    45th of 72 rated call and contact centers

    Job description

    Join Teleperformance - Where Excellence Meets Opportunity!

    Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

    Why Choose Teleperformance?

    We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

    Utilize advanced support technologies and processes engineered to achieve outstanding results.

    We cultivate lasting client relationships and make positive contributions to our local communities.

    Become Part of an Exceptional Team!

    Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

    Job Description

    Travaille a maison Work at home Bilingual Customer Service Opportunity

    About Us

    Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

    Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

    Our Work Culture

    At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

    • Autonomous - We encourage and trust your decision making skills.

    • Progressive work environment- If you have skills to prove we have all ladders for you to grow

    • Flexible - We believe in results

    • Innovative - All ideas matters

    • Inclusive - Everyone is Included and everyone wins

    • We work hard and party even harder.

    A propos du poste

    Nous recherchons des personnes talentueuses pour rejoindre notre equipe en tant qu'agents bilingues du service clientele. Vous identifierez et proposerez de maniere proactive des solutions appropriees qui generent une grande satisfaction client.

    Teleperformance est le leader mondial de la gestion de l'experience client. Nous connectons les marques les plus grandes et les plus respectees de la planete avec leurs clients en fournissant un service client, un support technique, une acquisition de clients, des solutions numeriques, des analyses, un back-office et d'autres services specialises pour assurer des interactions client toujours positives.

    About the job

    We are looking for great people to join our team as Bilingual Customer Service Agents. You will proactively identify and offer appropriate solutions that create high customer satisfaction.

    Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies. Teleperformance Canada, with more than 1200+ employees, part of the fortune 25 and certified with Great Place to Work, is looking for a group of highly-skilled professionals.

    Ce que nous offrons:

    • Teletravail

    • Programme de recommandation d'employes

    • Excellents regimes medicaux, dentaires et d'avantages sociaux

    • De bons avantages sur les produits et services de tous les jours grace au programme d'avantages pour les employes du Canada

    • Opportunites d'avancement de carriere

    Notre mission est de toujours offrir a nos employes un environnement qui favorise le bonheur de l'interieur. Lorsque vous travaillez avec nous, vous etes apprecies et inspires pour apprendre, enseigner et grandir. Nous voulons que vous veniez travailler motive et fier de faire partie de notre equipe. C'est pourquoi nous investissons continuellement dans la creation d'experiences de travail exceptionnelles et d'innombrables possibilites de developpement. Nous voulons que vous soyez et vous sentiez a votre meilleur, toujours.

    What we offer:

    • Work from home

    • Paid Training

    • Employee referral program - $500.00 for every referral hired

    • Excellent medical, dental and benefits plans

    • Great perks on everyday products and services with Canada's leading employee perk program

    • Internal career advancement opportunities

    It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

    Responsibilities:

    FR

    • Fournir un service technique de premier niveau en ce qui concerne l'installation, l'exploitation et la maintenance des produits et des applications ainsi que repondre a d'autres types de requetes clients entrantes. En mettant l'accent sur le service a la clientele.

    • Construire et entretenir des relations clients positives en proposant des solutions personnalisees et s'assurer que les demandes sont traitees de maniere appropriee en se coordonnant avec diverses fonctions au sein de l'entreprise.

    • Depanner et resoudre les problemes techniques a l'aide d'outils et de procedures de diagnostic etablis. Escalade les problemes des clients selon les besoins.

    • Responsable de la saisie precise des donnees en utilisant les applications prescrites.

    EN

    • Provide customer service with regard to the installation, operation and maintenance of products and applications as well as answer other types of inbound customer queries. With an emphasis on Customer Care.

    • Build and maintain positive customer relations by offering personalized solutions and ensure requests are handled appropriately by coordinating with various functions within the company.

    • Troubleshoots and resolves technical issues using established diagnostics tools and procedures. Escalates customer issues as required.

    • Responsible for accurate data input using prescribed applications.

    Qualifications:

    FR

    • Doit etre age d'au moins 18 ans

    • Disponibilite a temps plein

    • Excellent Internet a domicile cable - le Wifi n'est pas autorise

    • Excellente connaissance de l'Internet a domicile en filaire - le Wifi n'est pas autorise

    • Excellente maitrise de l'anglais et du francais

    • Excellentes competences informatiques

    • Le bilinguisme (francais, anglais, tant a l'oral qu'a l'ecrit) est requis pour repondre aux appels des clients anglophones et francophones partout au Canada et dans le monde

    EN

    • Must be at least 18 years of age

    • Full time availability

    • Excellent home internet hardwired - Wifi is not permitted

    • Excellent verbal and written communication skills in English and French

    • Excellent computer skills

    Benefits & Perks

    • Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

    • Robust career path with a full development plan and the opportunity to grow in the organization.

    • Paid 6 weeks training, 2 weeks' vacation.

    • Continuous learning through progressive training that is specific to your tenure and skills.

    • Competitive salary with incentive programs

    • Positive and supportive environment

    • Medical and Dental benefits, Employee Family Assistance Programs

    Schedule

    • We are looking for candidates with open availability.

    • Program hours of operation - Monday to Sunday (24 hours). You will be provided with 8-hour shifts for 5 days a week. These can be morning, afternoon or night shifts. At least one day of the weekend availability is mandatory.

    Location

    • Work from the comfort of your home

    Compensation

    • Between 15.75-$19.5/hrdepending onprovince. 2 CAD per hour language premium

    Teleperformance encourage les candidatures de personnes en situation de handicap. Des amenagements sont disponibles sur demande pour les candidats participant a tous les aspects du processus de selection. Si vous etes invite a participer au processus de selection, nous nous engageons a vous proposer les amenagements necessaires pour repondre au mieux a vos besoins.

    Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.

    Location:Remote

    Reports to:Operations Supervisor

    Contract:Regular, Full-time

    Grade:High School Diploma

    Travel Requirements:No

    For existing vacancy: Yes

    Be One of Our People:
    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

    Job Application Accommodation:
    If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

    What Teleperformance employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

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