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60 Sunrun Sales Expert Jobs Hiring Near You

Sunrun

Senior Expert Legal Escalations

Lehi, UT · On-site

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building ... energy lifecycle - from sale through installation and beyond - so you can find endless ...

Sunrun

Senior Expert Legal Escalations

Lehi, UT · On-site

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building ... energy lifecycle - from sale through installation and beyond - so you can find endless ...

Sunrun

Senior Expert Legal Escalations

Lehi, UT

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building ... energy lifecycle - from sale through installation and beyond - so you can find endless ...

Sunrun

Sales Commission Analyst

Lehi, UT · On-site

$60K - $80K/yr

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building ... Equal parts data expert and empathetic communicator, you will manage pay inquiries, navigate ...

Sunrun

Sales Commission Analyst

Lehi, UT · On-site

$60K - $80K/yr

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building ... Equal parts data expert and empathetic communicator, you will manage pay inquiries, navigate ...

Sunrun

Sales Commission Analyst

Lehi, UT

$60K - $80K/yr

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building ... Equal parts data expert and empathetic communicator, you will manage pay inquiries, navigate ...

Sunrun

Sr. Hardware Product Manager

San Francisco, CA · On-site

$173K - $231K/yr

Partner with Sales, Operations, Finance, and Engineering leaders to define energy products strategy ... Serve as Sunrun's expert on customer needs, business drivers, the market and policy landscape, and ...

Sunrun

Sr. Hardware Product Manager

San Francisco, CA · On-site

$173K - $231K/yr

Partner with Sales, Operations, Finance, and Engineering leaders to define energy products strategy ... Serve as Sunrun's expert on customer needs, business drivers, the market and policy landscape, and ...

Sunrun

Sr. Hardware Product Manager

San Francisco, CA · On-site

$173K - $231K/yr

Partner with Sales, Operations, Finance, and Engineering leaders to define energy products strategy ... Serve as Sunrun's expert on customer needs, business drivers, the market and policy landscape, and ...

Sunrun

Analyst, Asset Management

Lehi, UT · On-site

$79K - $106K/yr

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building ... The analyst will become a subject matter expert on numerous business processes across the lifecycle ...

Sunrun

Analyst, Asset Management

San Francisco, CA

$79K - $106K/yr

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building ... The analyst will become a subject matter expert on numerous business processes across the lifecycle ...

Sunrun

Analyst, Asset Management

San Francisco, CA · On-site

$79K - $106K/yr

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building ... The analyst will become a subject matter expert on numerous business processes across the lifecycle ...

Sunrun

Analyst, Asset Management

New York, NY · On-site

$79K - $106K/yr

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building ... The analyst will become a subject matter expert on numerous business processes across the lifecycle ...

New

Sunrun

Analyst, Asset Management

San Francisco, CA · On-site

$79K - $106K/yr

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building ... The analyst will become a subject matter expert on numerous business processes across the lifecycle ...

Sunrun

Sr Legal Counsel, Project Finance

San Francisco, CA · On-site

$164K - $223K/yr

... energy lifecycle - from sale through installation and beyond - so you can find endless ... to drive Sunrun's core mission. You will serve as the in-house legal expert, leading the ...

Sunrun

Sr Legal Counsel, Project Finance

San Francisco, CA · On-site

$164K - $223K/yr

... energy lifecycle - from sale through installation and beyond - so you can find endless ... to drive Sunrun's core mission. You will serve as the in-house legal expert, leading the ...

Sunrun

Sr Legal Counsel, Project Finance

San Francisco, CA · On-site

$164K - $223K/yr

... energy lifecycle - from sale through installation and beyond - so you can find endless ... to drive Sunrun's core mission. You will serve as the in-house legal expert, leading the ...

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Sunrun Jobs Information

What is it like to work at Sunrun?

Sunrun is a company that prioritizes innovation, sustainability, and customer-centricity, fostering a culture that encourages collaboration and creativity among its employees. As a leading provider of residential solar energy services, Sunrun's team structure is designed to support a dynamic and fast-paced work environment, with various departments working together to drive the company's mission of making solar energy accessible to all. Working at Sunrun may appeal to individuals who are passionate about renewable energy, eager to contribute to a mission-driven organization, and motivated by opportunities for professional growth and development in a rapidly evolving industry.

What makes Sunrun an attractive place to work?

Sunrun is a leading provider of residential solar energy services in the United States, known for its mission to make solar energy accessible to more people. The company offers a dynamic work environment that fosters innovation, collaboration, and a culture of continuous learning, with opportunities for employees to work on cutting-edge projects and contribute to the growth of the renewable energy sector. By joining Sunrun, individuals can be part of a team that is shaping the future of sustainable energy and has opportunities for professional growth and development in a rapidly evolving industry.

Do workers at Sunrun get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Sunrun pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

At Sunrun, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
78% of people say they have to use vacation days when they’re out sick.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Sunrun affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Sunrun?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 74% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at Sunrun worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Sunrun workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Sunrun workers to change shifts?

Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at Sunrun?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Sunrun managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Sunrun spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at Sunrun?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Sunrun job good for students?

Only some students say this is a good place to work if you’re studying.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and December 2025.

Is working at Sunrun good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Sunrun feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Sunrun get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Sunrun?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Sunrun enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Sunrun recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Sunrun?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Sunrun?

Most people are given support to advance their career here.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Sunrun’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Sunrun is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

What other companies are hiring for Sales Expert jobs?

What are the most popular jobs at Sunrun?

What are the most popular categories at Sunrun?

Infographic showing various Sales Expert job openings at Sunrun in the United States as of August 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 98% Physical, and 2% Remote job distribution.

Senior Expert Legal Escalations

Sunrun

Lehi, UT • On-site

Full-time

Posted 22 days ago

Sunrun rating

7.6

Company rating: 7.6 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

36th of 53 rated energy and utility

Job description

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. To do it, we're designing a dynamic culture where employee development, well-being, and safety come first. It's why we've become the #1 home solar and battery company in America. We're unlike any other residential energy company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.
Who We Are
We're on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.
The Senior Escalation Expert serves as the primary point of contact for customers experiencing escalated issues, handling the most high-risk cases, including legal and executive-level escalations. This role is responsible for managing case resolution from start to finish within an assigned region, working cross-functionally with internal teams to ensure efficient scheduling, transparent communication, and timely issue resolution. The Senior Escalation Expert also serves as a team lead, assisting Experts with complex cases, providing guidance, and driving best practices for case management. They proactively identify process gaps, provide insights to improve the customer experience, and play a key role in maintaining customer trust.
The ideal candidate is solution-oriented, highly organized, and adept at de-escalating the most challenging situations while maintaining a customer-first approach. They must be extremely proficient in both written and verbal communication, capable of clearly and effectively engaging with all levels of management, including executives, as well as attorneys and regulatory agencies. This person thrives in a fast-paced environment and is committed to delivering clear, consistent, and proactive communication to drive customer satisfaction, ensure compliance, and support team success.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Serve as the dedicated case manager for escalated customer issues within an assigned region, overseeing resolution from initiation to completion.
  • Handle multiple escalation categories, which may involve interactions with executives and third parties including insurance third party administrators, attorneys, and regulatory agencies, processing insurance claims, logging into third-party portals, and corresponding with customers on public platforms to ensure comprehensive issue resolution.
  • Investigate and understand the root cause of the customer's issue to ensure that all related concerns are fully addressed, preventing future re-escalations and ultimately reducing overall contact rates.
  • Drive cost-effective solutions by identifying the most efficient path to resolution while ensuring customer satisfaction. Work to minimize unnecessary expenses, negotiate alternatives where possible, and balance cost control with delivering a positive customer experience.
  • Manage escalations related to solar system performance and home damage, coordinating directly with field crews.
  • Maintain detailed case documentation in company systems, ensuring all interactions, findings, and resolutions are properly recorded.
  • Utilize strong negotiation and problem-solving skills to address customer concerns, prevent escalations, and resolve disputes effectively.
  • Identify recurring issues and contribute to process improvement efforts by sharing insights with relevant regional internal stakeholders.
  • Monitor case trends and proactively engage with regional leadership to refine escalation handling strategies.
  • Ensure all actions align with Sunrun policies, regulatory requirements, and service-level agreements.
  • Maintain a current understanding of all aspects of the solar journey, including, but not limited to, Sunrun agreement terms and obligations, Sunrun and utility billing, and solar system and battery performance.
  • Serve as a team lead, assisting Experts with complex cases, providing guidance, and driving best practices for case management.

REQUIREMENTS
  • High school diploma or equivalent education; Bachelor's degree preferred.
  • 5+ years of relevant work experience, preferably with customer success, project management, planning, and in-house legal department or coordination experience.
  • Excellent written and oral communication skills, and an ability to effectively explain complex issues to various audiences via email, conference calls, one-on-one, and group settings.
  • History of working as a team to accomplish goals and fostering a collaborative and supportive environment; Your co-workers know they can rely on you to pitch in regardless of the subject matter or time constraints.
  • Ability to work independently on multiple cases with minimal supervision in a fast-paced environment, and able to manage and prioritize multiple deadlines.
  • Must be comfortable interacting with all levels of management, building relationships across teams and with key stakeholders to facilitate the resolution of cases, many of whom will be distributed across the country.
  • Strong proficiency with Google Suite, Excel, and PowerPoint, and Salesforce knowledge preferred.
  • Excellent organizational and time management skills.
  • Meticulous attention to detail, passionate about diving into the "fine print," and interested in learning and acquiring new skills.
  • You work best when given complete responsibility and ownership over issues, even if they're new to you.
  • You dig in - there is nothing you're not willing to learn and master - and you sweat the details.

PHYSICAL DEMANDS
  • Ability to perform normal office duties
  • Ability to operate office equipment including computers and determine the accuracy of work
  • Ability to interact and participate in meetings

Recruiter:
Jacquie Hoffman (jacquie.hoffman@sunrun.com)
Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
Starting salary/wage for this opportunity:
$66,798.09 to $89,064.12
Compensation decisions will not be based on a candidate's salary history. You can learn more here.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun

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