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What is it like to work at Starbucks?

Starbucks is known for its customer-centric and inclusive company culture, emphasizing the importance of treating every customer as a friend and fostering a sense of community in its stores. The company's store structure typically includes a team of baristas, shift managers, and store managers working together to provide a seamless customer experience, with a focus on ongoing training and development opportunities. Working at Starbucks may appeal to individuals who value flexibility, opportunities for advancement, and a dynamic work environment that encourages creativity and teamwork.

Do workers at Starbucks get paid breaks?

Sometimes. Only some people get paid breaks.
42% of people say they don’t get paid breaks.
Based on data from 187 people who took the Breakroom Quiz between March 2026 and June 2026.

Does Starbucks pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 208 people who took the Breakroom Quiz between March 2026 and June 2026.

At Starbucks, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 140 people who took the Breakroom Quiz between March 2026 and June 2026.

Are part-time workers able to get health insurance from Starbucks?

Most people who work part-time can get health insurance.
69% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 390 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Starbucks?

Most people who work part-time get paid time off.
73% of people who work part-time say they get paid time off
Based on data from 201 people who took the Breakroom Quiz between December 2025 and June 2026.

Is the health insurance from Starbucks affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 242 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get paid time off at Starbucks?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 207 people who took the Breakroom Quiz between March 2026 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 13% of people with changing schedules find out their shifts one week or less ahead of time.
  • 38% of people with changing schedules find out their shifts two weeks ahead of time.
  • 48% of people with changing schedules find out their shifts three weeks ahead of time.
  • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 199 people who took the Breakroom Quiz between March 2026 and June 2026.

Do workers at Starbucks worry about hours?

Some people worry about getting enough hours.
54% of people report they worry about getting enough hours.
Based on data from 199 people who took the Breakroom Quiz between March 2026 and June 2026.

Do Starbucks workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 180 people who took the Breakroom Quiz between March 2026 and June 2026.

How easy is it for Starbucks workers to change shifts?

Some people find it hard to change shifts.
54% of people report that it’s hard to change shifts if they need to.
Based on data from 147 people who took the Breakroom Quiz between March 2026 and June 2026.

How easy is it to get time off at Starbucks?

Some people find it hard to get time off.
37% of people report it’s hard to get time off.
Based on data from 177 people who took the Breakroom Quiz between March 2026 and June 2026.

Do Starbucks managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 180 people who took the Breakroom Quiz between March 2026 and June 2026.

Do jobs at Starbucks spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 189 people who took the Breakroom Quiz between March 2026 and June 2026.

How easy is it to take sick days at Starbucks?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 201 people who took the Breakroom Quiz between March 2026 and June 2026.

Is a Starbucks job good for students?

Most students say this is a good place to work if you’re studying.
86% of students report this is a good place to work if you’re studying.
Based on data from 241 people who took the Breakroom Quiz between December 2025 and June 2026.

Is working at Starbucks good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 146 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Starbucks feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 198 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people at Starbucks get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 205 people who took the Breakroom Quiz between March 2026 and June 2026.

Is it stressful to work at Starbucks?

Most people feel stressed out here.
84% of people say they often feel stressed out at work.
Based on data from 212 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people at Starbucks enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 185 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people at Starbucks recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 226 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people get enough training when they start at Starbucks?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 215 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people get support to advance at Starbucks?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 193 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people think Starbucks’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 206 people who took the Breakroom Quiz between March 2026 and June 2026.

Do workers feel well informed about how Starbucks is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 200 people who took the Breakroom Quiz between March 2026 and June 2026.
What are the most popular job types at Starbucks?
    What are the most popular jobs at Starbucks?
    What are the most popular categories at Starbucks?
    Infographic showing various Networking job openings at Starbucks in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
    facilities services manager, Mid Atlantic Region (Charlotte, NC)

    facilities services manager, Mid Atlantic Region (Charlotte, NC)

    Starbucks

    Charlotte, NC • On-site

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 7 days ago

    Starbucks rating

    6.7

    Company rating: 6.7 out of 10

    Based on 3,571 frontline employees who took The Breakroom Quiz

    3rd of 16 rated cafes

    Job description

    Now Brewing - facilities services manager #tobeapartner
    Candidates will be required to travel within the Charlotte, NC area to support the market.
    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
    FSMs maintain and enhance the Coffeehouse condition across a portfolio of stores. Using teamwork and a supplier network, they optimize investment and budget to enable Operations to deliver The Starbucks Experience while maintaining brand standards. Models and acts in accordance with Starbucks guiding principles.
    As a facilities services manager, you will...
    • Present business metrics, status/timelines and KPIs to influence partnership and Operations ownership for condition and quality
    • Identify solutions for complex problems within the defined SOP of our business.
    • Successfully manage competing priorities while ensuring all impacted parties are aligned
    • Forecast, execute and manage tasks for R&M and Facilities Capital investment within budget tolerance aligned with Store condition for areas of responsibility and execute SOX compliance tasks
    • Manage supplier performance to optimize cost, service, and meet financial targets for their assigned area of responsibility
    • Oversee a portfolio of 150+ coffeehouses
    • Manage an annual capital plan of $2.0M+
    • Manage an expense plan of $6.0M+

    We'd love to hear from people with:
    • Education: High School diploma or GED or 4 + years of US military experience.
      • Preferred education: Bachelor's degree in facilities or construction management, architecture, or business related field
    • Valid driver's license
    • Intermediate knowledge of database queries and analysis
    • Intermediate knowledge of Microsoft Office Suite applications, particularly Excel and Outlook
    • Ability to communicate clearly, concisely and in a timely manner, both orally and in writing
    • Affiliated systems management experience i.e. Work task management program, enterprise data
    • 3+ years reporting, mobile business applications
    • 3+ years Facilities, construction or related mechanical trade, with experience managing service and maintenance vendors
    • 3+ years Capital and Expense budget accountability
    • 3+ years Project management and preventative maintenance programs
    • 3+ years Retail or restaurant chain operations
    • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
    • Negotiation skills - Ability to negotiate rates, terms and administer contracts with a supplier network
    • Knowledge of general construction
    • Knowledge of standard building trades

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
    *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
    Join us and inspire with every cup. Apply today!
    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.

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