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63 Src Customer Service Jobs Hiring Near You

Pizza Hut

CSR (Customer Service Representative)

Columbia, SC · On-site

$14.75 - $20/hr

... customers or a cook who make things happen in the kitchen. Working with us will give you the ... Team SRC is a family run company founded in 1999, and for 25+ years we have been proud to serve ...

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All JobsSrc Customer Service Jobs

SRC Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the most popular job types at Src?
    What are the most popular jobs at Src?
    What are the most popular categories at Src?
    Infographic showing various Customer Service job openings at Src in the United States as of May 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
    Director of Sales & Marketing-SRC Automotive

    Director of Sales & Marketing-SRC Automotive

    SRC Automotive

    Springfield, MO • On-site

    Full-time

    Retirement, PTO

    Posted 4 days ago

    Job description

    SRC Automotive, Inc.: Driving Excellence in Engine Manufacturing and Remanufacturing across Automotive, Marine, Natural Gas, Oil, and Power Systems industries.

    Who We Are:
    At SRC, our Employee-Owners don’t just work here – they drive our success. Equipped with exceptional skills and a deep understanding of how their work impacts the bottom line, they embody our legacy of ownership and excellence.

    The Opportunity:

    We’re looking for a results-driven Director of Sales & Marketing to join our Executive Leadership Team and lead the development and execution of strategies that drive revenue growth, expand market share, and strengthen customer relationships. You’ll be at the forefront of positioning SRC Automotive for long-term success, using market insight and innovative thinking to fuel both organic growth with existing clients and new business development.

    Your role will directly impact the job security and advancement opportunities for our employee-owners by delivering sustainable, financially sound customer solutions. You’ll also serve as a critical link between the voice of the customer and the continuous improvement of our internal operations.

    • Strategic Leadership:
      Develop and oversee short- and long-term sales and marketing strategies that align with company goals and drive profitability.
    • Market Expansion:
      Grow sales through both existing customer relationships and acquisition of new business in targeted markets.
    • Customer Experience:
      Establish systems that ensure outstanding customer service, timely feedback communication, and relationship-building across all levels.
    • Forecasting & Budgeting:
      Create accurate sales forecasts, prepare revenue-focused budgets, and maintain a rolling 12-month sales outlook.
    • Collaboration:
      Work cross-functionally with operations, production, and pricing to ensure customer requirements are met with cost-effective, high-quality solutions.
    • Performance Optimization:
      Drive key performance improvements in areas such as on-time delivery, product quality, and cost reduction.
    • Team Development:
      Coach and mentor your team to build talent pipelines, strengthen capabilities, and implement succession planning.
    • Brand & Market Positioning:
      Identify core competencies and competitive advantages while crafting compelling messaging and positioning strategies.
    • International Travel:
      Represent SRC globally to support customer relationships and market development as needed.


    Qualifications:

    Required:

    • Bachelor’s degree in Marketing, Business, or related field—or equivalent experience.
    • Minimum of 5 years of upper-level management experience in sales and marketing.
    • Proven success in customer acquisition, negotiation, and closing.
    • Exceptional interpersonal and communication skills.
    • Strong leadership, coaching, and team development experience.
    • Ability to manage confidential information and sensitive relationships with professionalism.

    Preferred:

    • Experience in manufacturing, remanufacturing, or industrial/automotive sectors.
    • Knowledge of open-book management or Great Game of Business® principles.
    • Budgeting and financial reporting proficiency.
    • CRM and sales operations systems knowledge.


    What’s in It for You:

    • Competitive compensation package and growth opportunities.
    • Affordable and comprehensive insurance on your 61st day.
    • Quarterly bonus opportunity.
    • PTO and 11 paid holidays.
    • 5% 401(k) match and ESOP.
    • 100% tuition reimbursement.
    • Fit center and wellness programs with mental health resources.


    Why SRC?

    At SRC, we empower our employee-owners to think, act, and feel like businesspeople. Through open-book management and the Great Game of Business®, we create a culture where everyone has a voice, understands the business, and shares in its success.

    Join us and be a key player in shaping the growth engine of SRC Automotive. Apply now to lead with impact, vision, and ownership.


    Location: 4431 W. Calhoun, Springfield, MO 65802