Southwest Behavioral Health Services
Southwest Behavioral Health Services

60 Southwest Behavioral Health Services Medical Assistant Jobs Hiring Near You

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Southwest Behavioral Health Services Jobs Information

What are the key skills and qualifications needed to thrive as a Medical Assistant, and why are they important?

To thrive as a Medical Assistant, you need a solid understanding of clinical procedures, basic medical terminology, and administrative tasks, often supported by a medical assisting certificate or diploma. Familiarity with electronic health record (EHR) systems, medical billing software, and basic laboratory equipment is typically required. Excellent organizational skills, attention to detail, and compassionate communication help Medical Assistants stand out in patient care and team settings. These competencies ensure efficient healthcare delivery, accurate patient documentation, and a positive patient experience.

What are some common challenges Medical Assistants face when balancing administrative and clinical duties?

Medical Assistants often juggle both front-office administrative tasks and back-office clinical responsibilities, which can be challenging, especially in fast-paced healthcare settings. Staying organized and managing time efficiently are crucial skills, as you might alternate between scheduling appointments, updating patient records, and assisting with examinations or procedures. Effective communication and teamwork with nurses, physicians, and other staff members help ensure smooth workflow and reduce stress. Seeking feedback and using technology tools can also help Medical Assistants manage their diverse workload effectively.

What are medical assistants?

Medical assistants are healthcare professionals who support doctors, nurses, and other medical staff by performing both administrative and clinical tasks. Their duties can include taking patient histories, measuring vital signs, preparing patients for exams, scheduling appointments, and handling medical records. Medical assistants work in a variety of settings, such as clinics, hospitals, and private practices. They play a crucial role in ensuring that healthcare facilities run smoothly and that patients receive efficient care.

Who gets paid more, MA or CNA?

Medical assistants (MAs) generally earn higher wages than certified nursing assistants (CNAs) due to their broader responsibilities, which include clinical and administrative tasks. MAs often require additional training or certification and may have more opportunities for advancement, leading to higher pay in many healthcare settings.

What is the difference between Medical Assistant vs Medical Secretary?

AspectMedical AssistantMedical Secretary
CredentialsCertified or registered; CMA, RMA often preferredNo specific certification required, administrative training common
Work EnvironmentClinics, hospitals, outpatient care; clinical and administrative tasksMedical offices, hospitals; primarily administrative duties
Job DutiesPatient care, taking vital signs, assisting with exams, admin tasksScheduling, billing, managing patient records, correspondence
Industry UsageHealthcare, clinics, hospitalsMedical offices, healthcare facilities

Medical Assistants and Medical Secretaries both work in healthcare settings, but Medical Assistants perform clinical tasks alongside administrative duties, while Medical Secretaries focus mainly on administrative support. Understanding these differences helps in choosing the right career path or job search focus.

What is it like to work at Southwest Behavioral Health Services?

Southwest Behavioral Health Services is a mission-driven organization that prioritizes compassion, empathy, and community involvement in its daily operations, fostering a supportive and inclusive work environment.

The company's multidisciplinary teams work together to provide comprehensive mental health and substance abuse services, collaborating with patients, families, and community partners to achieve positive outcomes. Southwest Behavioral Health Services operates a range of facilities and programs, including inpatient and outpatient services, residential treatment centers, and crisis intervention teams.

Working at Southwest Behavioral Health Services may appeal to individuals who are passionate about making a difference in their community, as the organization offers opportunities for professional growth, continuing education, and career advancement in a dynamic and supportive healthcare setting.
What are the most popular categories at Southwest Behavioral Health Services?
Infographic showing various Medical Assistant job openings at Southwest Behavioral Health Services in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, and 27% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.
Medical Assistant

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Southwest Behavioral & Health Services is one of Arizona’s oldest and largest non-profit, community-based providers of behavioral health services. We offer an array of programs to meet the unique needs of the communities we serve. SB&H is a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

We are seeking a full-time Medical Assistant to join our Mesa OP Clinic. This location provides mental health treatments, including medication monitoring and assistance for persons with addictions.

The Medical Assistant will work in-office Monday-Friday, standard business hours (no evenings, weekends or holidays).

Job Preview at a Glance:

The Medical Assistant will report to Front Office Supervisor. Position will be responsible for medical and administrative support. In addition, the position will provide care and coordination to clients.

Responsibilities: 

  • Takes vital signs and communicates results to prescribers.
  • Administers injections, venipuncture and EKGs.
  • Makes requested client contact calls for medication related follow-up and complaint resolution.
  • Processes lab results, requests for medication refills/issues, prior authorizations and requests from prescribers.
  • Completes Targeted Investment Screening and PCP coordination for all enrolled clients.
  • Assists with scheduling prescriber appointments and coordination for clients who are transitioning from inpatient care.
  • Maintains accurate, thorough, and current documentation of contact with consumers and services received/provided.

Qualifications:

  • 21-years of age
  • High School Diploma or G.E.D required
  • Completion of a Medical Assistant training program required.
  • One to Two years of experience in a behavioral and/or clinical setting required.

Benefits

  • 3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
  • 10 paid holidays
  • Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
  • We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
  • Career Development – Benefit from our culture of internal promotion!
  • We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
  • Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

  • Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
  • Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
  • Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
  • Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
  • Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.