Sonepar

76 Sonepar Customer Service Representative Jobs Hiring Near You

Customer Service Representative

Irving, TX · On-site

$14.75 - $20/hr

We operate throughout Arizona, New Mexico, Texas, and Louisiana and are part of the Sonepar group ... Customer Service Representative (CSR) Reports to: CSR Supervisor, Operations Manager or Service ...

CSR

Edmonton, AB · On-site

We are a proud member of the Sonepar Group, the world's largest privately-held electrical ... The Customer Service Representative is integral to ensuring exceptional customer service and ...

We operate throughout Arizona, New Mexico, Texas, and Louisiana and are part of the Sonepar group ... Customer Service Representative (CSR) Reports to: CSR Supervisor, Operations Manager or Service ...

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

We operate throughout Arizona, New Mexico, Texas, and Louisiana and are part of the Sonepar group ... Customer Service Representative (CSR) Reports to: CSR Supervisor, Operations Manager or Service ...

Customer Service Representative

Irving, TX

$14.75 - $20/hr

We operate throughout Arizona, New Mexico, Texas, and Louisiana and are part of the Sonepar group ... Customer Service Representative (CSR) Reports to: CSR Supervisor, Operations Manager or Service ...

This commitment is tangible in our detailed Global CSR report, to learn more please visit Sonepar has been recognized as a Diversity Leader by the Financial Times' 2024 Diversity Leaders ranking and ...

This commitment is tangible in our detailed Global CSR report, to learn more please visit Sonepar has been recognized as a Diversity Leader by the Financial Times' 2024 Diversity Leaders ranking and ...

This commitment is tangible in our detailed Global CSR report, to learn more please visit Sonepar has been recognized as a Diversity Leader by the Financial Times' 2024 Diversity Leaders ranking and ...

This commitment is tangible in our detailed Global CSR report, to learn more please visit Sonepar has been recognized as a Diversity Leader by the Financial Times' 2024 Diversity Leaders ranking and ...

Counter Sales Representative I

Waco, TX

$15.50 - $19.25/hr

Exceptional service to external and internal customers is critical to the success of a counter ... Sonepar HQ is thankful for your interest in joining the team, only individuals selected for ...

New

This commitment is tangible in our detailed Global CSR report, to learn more please visit Sonepar has been recognized as a Diversity Leader by the Financial Times' 2024 Diversity Leaders ranking and ...

... service to our customers and suppliers. We are a proud member of the Sonepar Group, the world ... In Canada, we are represented by 6 locally managed electrical and industrial distributors and have ...

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Sonepar Jobs Information

What is it like to work at Sonepar?

Sonepar is a global leader in electrical distribution, operating in over 40 countries, with a culture that emphasizes collaboration, innovation, and customer satisfaction. The company's decentralized structure allows for local autonomy, enabling employees to work closely with customers and develop tailored solutions, while also fostering a sense of community and teamwork. Working at Sonepar may appeal to candidates who value a dynamic work environment, opportunities for professional growth, and the chance to contribute to a company that prioritizes customer-centricity and sustainability.

What makes Sonepar an attractive place to work?

Sonepar is a leading global electrical distributor with a strong reputation for its commitment to innovation and customer satisfaction. The company offers a dynamic work environment that values collaboration, diversity, and continuous learning, with opportunities for employees to grow professionally and develop new skills. By joining Sonepar, individuals can contribute to the company's mission of providing exceptional service and solutions to customers, while also advancing their own careers in a stable and supportive organization.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Sonepar?
Infographic showing various Customer Service Representative job openings at Sonepar in the United States as of July 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

Customer Service Representative

Sonepar

Irving, TX • On-site

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

There's a Place for You at Summit Electric Supply.
A career at Summit Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Summit Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory, or other building - you can find it here. We operate throughout Arizona, New Mexico, Texas, and Louisiana and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.
Being "Powered by Difference" means we respect and value diverse perspectives. Within Summit Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
Title: Customer Service Representative (CSR)
Reports to: CSR Supervisor, Operations Manager or Service Center Manager
Customers served: External -- Customers, vendors, manufacturers' representatives, and other suppliers. Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager
Role Summary
The Customer Service Representative (CSR) is primarily responsible for assisting Summit's customers over the phone, internet, email or in person and works closely with the Service Center sales staff to ensure a high level of customer service.
  • Thoroughly understand all product capabilities, features, and benefits as well as Summit's market conditions, product warranties and services
  • Develop new and existing customer relationships by providing Summit solutions and products to meet the customers' needs
  • Assist customers over the phone or via internet with orders, quotations, and product questions
  • Negotiate profitable pricing with both customers and suppliers
  • Proactively follow up on customer orders, challenges, and needs
  • Resolve customer concerns and issues as efficiently and effectively as possible
  • Assist counter and warehouse associates as needed

Essential Qualifications and Experience
  • Excellent interpersonal and communication skills, both oral and written
  • Time management - ability to organize and manage multiple priorities and meet deadlines
  • Flexibility - ability to effectively adapt to change
  • High school diploma or GED

Beneficial Skills and Experience
  • Ability to perform duties with minimal supervision
  • Completion of Bronze, Silver, or Gold of the National Association of Electrical Distributors' Education Program (EPEC)
  • 3 or more years of counter sales experience or inside sales experience with an electrical distributor or thorough knowledge of electrical tools, supplies and equipment

Physical Challenges
  • Consistent sitting for hours at a time
  • Consistent use of keyboard and mouse
  • Must be able to lift 5 pounds on a regular and consistent basis
  • Ability to climb stairs on occasion
  • Majority of job is located inside office during regular office hours of operation

Direct Reports: No direct reports
FLSA Status: Non-exempt salaried
What We Offer You
We offer great family-friendly benefits to full-time associates:
  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)

Summit Electric Supply offers tuition reimbursement, and earned wage access.
We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Learn More About Us
Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations." https://www.facebook.com/SummitElectricSupply/
https://www.linkedin.com/company/summit-electric-supply/
https://www.youtube.com/user/SummitElectricSupply
Learn more at https://summit.com/about-us
Summit Electric Supply is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.
Recruiter Name: