Slipstream It

60 Slipstream It Desktop Engineer Jobs Hiring Near You

... desktop and infrastructure technologies. * Coordinate with engineering and operations teams to ... Cisco certifications Everforth Apex is a world-class IT services company that serves thousands of ...

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IT Desktop Technician

Brooklyn, NY · On-site

$21.25 - $27/hr

The IT Desktop Tech - Level I will support users with Desktop issues, printers and connectivity. The will support users by phone troubleshooting issues and might be asked to go to different building ...

Advanced Service Desk / IT support experience * Strong troubleshooting and end-user computing skills Location & Work Model Fully onsite in San Diego, CA. This role requires daily travel. Engagement ...

Position: IT Desktop Support Engineer Location: 5 days/week On-Site in Boston, MA 2 months contract (August and September) Job Purpose: The onsite support engineer will provide technical support for ...

Job Title: IT Desktop Support Technician Job Type & Location: Onsite || Irving, TX) || Long-term contract Job Requirements: Technical * Minimum 3 years of strong experience providing IT Infrastructur ...

Showing results 21-40

6+ Month Contract - Mac Desktop Support Engineer - South San Francisco, California

South San Francisco, CA • On-site

$80K - $85K/yr

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

At Slipstream we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.
Slipstream's industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.
Key Responsibilities
  • Provide desktop and end-user support within a predominantly macOS environment.
  • Deliver a high-touch, white-glove support experience with exceptional customer service and communication.
  • Troubleshoot and support a mixed technology environment, including:
    • macOS (primary operating system)
    • Google Workspace (primary collaboration platform)
    • Windows and Active Directory (secondary environment)
    • Microsoft 365, including Office, SharePoint, Azure, and virtual desktop infrastructure (limited footprint)
  • Manage employee onboarding and offboarding activities, including device provisioning, account setup, and access management.
  • Administer and support macOS devices through enterprise mobile device management (MDM) platforms.
  • Monitor and manage the IT support queue, ensuring timely resolution of user issues and service requests.
  • Provide technical support in a highly visible and transparent IT environment where support interactions are shared across the organization.
  • Partner with internal teams to maintain a secure, productive, and seamless end-user computing experience.

Tools, Technologies & Collaboration Platforms
  • ITSM / Ticketing: Jira (Slack-based IT support channel auto-generates tickets)
  • Security / Endpoint Tools: CrowdStrike and related enterprise security tooling
  • Google Workspace (primary)
  • Microsoft 365 (limited use)
  • AI Tools in Use (enterprise-enabled):
    • Claude
    • ChatGPT
    • Gemini

Required Qualifications
  • 3-5 years of experience in Desktop Support, IT Support, or End User Services roles.
  • Experience supporting biotechnology, pharmaceutical, life sciences, or other regulated organizations.
  • Hands-on experience supporting macOS environments; Apple-focused support experience strongly preferred.
  • Experience administering macOS devices through MDM solutions such as Jamf, Kandji, or similar platforms.
  • Familiarity with Google Workspace administration.
  • Exposure to Microsoft 365, Azure Active Directory / Entra ID, and virtual desktop environments.
  • Strong experience troubleshooting end-user hardware, software, and access-related issues.
  • Experience working within a ticketing or IT service management platform.
  • Excellent verbal and written communication skills with a customer-first mindset.
  • Ability to thrive in a high-visibility, high-accountability support environment.
  • Strong organizational skills with the ability to manage multiple priorities effectively.

Benefits
  • 401k match
  • Comprehensive group health, dental, vision benefits
  • Life insurance/LTD
  • Discretionary PTO
  • Salary: $80,000-$85,000

Slipstream is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream makes hiring decisions based solely on qualifications, merit, and business needs at the time.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.