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MasTec
MasTec

60 Mastec Desktop Engineer Jobs Hiring Near You

MasTec Inc

Engineer (EX)

Asheboro, NC · On-site

Overview MasTec is a leading North American infrastructure engineering and construction company ... The Desktop Support Engineer provides advanced technical support for end-user computing devices ...

MasTec Inc

Engineer (EX)

Asheboro, NC · On-site

Overview MasTec is a leading North American infrastructure engineering and construction company ... The Desktop Support Engineer provides advanced technical support for end-user computing devices ...

MasTec Inc

Engineer (EX)

Asheboro, NC

Overview MasTec is a leading North American infrastructure engineering and construction company ... The Desktop Support Engineer provides advanced technical support for end-user computing devices ...

MasTec Inc

Engineer (EX)

Asheboro, NC

Overview MasTec is a leading North American infrastructure engineering and construction company ... The Desktop Support Engineer provides advanced technical support for end-user computing devices ...

MasTec Inc

Engineer (EX)

Asheboro, NC

Overview MasTec is a leading North American infrastructure engineering and construction company ... The Desktop Support Engineer provides advanced technical support for end-user computing devices ...

MasTec Inc

Engineer (EX)

Asheboro, NC

Overview MasTec is a leading North American infrastructure engineering and construction company ... The Desktop Support Engineer provides advanced technical support for end-user computing devices ...

MasTec Inc

Engineer (EX)

Asheboro, NC

Overview MasTec is a leading North American infrastructure engineering and construction company ... The Desktop Support Engineer provides advanced technical support for end-user computing devices ...

MasTec Inc

Engineer (EX)

Asheboro, NC · On-site

Overview MasTec is a leading North American infrastructure engineering and construction company ... The Desktop Support Engineer provides advanced technical support for end-user computing devices ...

MasTec Inc

Engineer (EX)

Asheboro, NC · On-site

Overview MasTec is a leading North American infrastructure engineering and construction company ... The Desktop Support Engineer provides advanced technical support for end-user computing devices ...

MasTec Inc

Engineer (EX)

Asheboro, NC

Overview MasTec is a leading North American infrastructure engineering and construction company ... The Desktop Support Engineer provides advanced technical support for end-user computing devices ...

MasTec Inc

Engineer (EX)

Asheboro, NC · On-site

Overview MasTec is a leading North American infrastructure engineering and construction company ... The Desktop Support Engineer provides advanced technical support for end-user computing devices ...

MasTec Inc

Field Technician

Abernathy, TX · On-site

$16 - $22/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Work with mobile and desktop applications. * Work in and around active construction sites

MasTec Inc

Field Technician

Philadelphia, PA · On-site

$20 - $27.25/hr

Overview MasTec Professional Services delivers critical infrastructure construction and engineering ... Work with mobile and desktop applications. * Work in and around active construction sites

MasTec Inc

Field Technician

Baltimore, MD

$19.50 - $26.75/hr

Overview MasTec Professional Services delivers critical infrastructure construction and engineering ... Work with mobile and desktop applications. * Work in and around active construction sites

MasTec Inc

Field Technician

Trenton, NJ

$19.75 - $27/hr

Overview MasTec Professional Services delivers critical infrastructure construction and engineering ... Work with mobile and desktop applications. * Work in and around active construction sites

MasTec Inc

Field Technician

Philadelphia, PA · On-site

$20 - $27.25/hr

Overview MasTec Professional Services delivers critical infrastructure construction and engineering ... Work with mobile and desktop applications. * Work in and around active construction sites

MasTec Inc

Field Technician

Baltimore, MD · On-site

$19.50 - $26.75/hr

Overview MasTec Professional Services delivers critical infrastructure construction and engineering ... Work with mobile and desktop applications. * Work in and around active construction sites

MasTec Inc

Field Technician

Philadelphia, PA

$20 - $27.25/hr

Overview MasTec Professional Services delivers critical infrastructure construction and engineering ... Work with mobile and desktop applications. * Work in and around active construction sites

MasTec Inc

Field Technician

Trenton, NJ

$19.75 - $27/hr

Overview MasTec Professional Services delivers critical infrastructure construction and engineering ... Work with mobile and desktop applications. * Work in and around active construction sites

MasTec Inc

Field Technician

Baltimore, MD

$19.50 - $26.75/hr

Overview MasTec Professional Services delivers critical infrastructure construction and engineering ... Work with mobile and desktop applications. * Work in and around active construction sites

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MasTec Jobs Information

Do workers at MasTec get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.

Does MasTec pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
34% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.

At MasTec, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 84 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from MasTec affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at MasTec?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 88 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 95% of people with changing schedules find out their shifts one week or less ahead of time.
  • 3% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 37 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at MasTec worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.

Do MasTec workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
66% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for MasTec workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to get time off at MasTec?

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 75 people who took the Breakroom Quiz between May 2025 and May 2026.

Do MasTec managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at MasTec spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at MasTec?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at MasTec good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at MasTec feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 79 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at MasTec get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at MasTec?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at MasTec enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 75 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at MasTec recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 90 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at MasTec?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at MasTec?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think MasTec’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how MasTec is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Desktop Engineer jobs?
What are the most popular jobs at Mastec?
What are the most popular categories at Mastec?
Infographic showing various Desktop Engineer job openings at Mastec in the United States as of May 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Engineer (EX)

Engineer (EX)

MasTec Inc

Asheboro, NC • On-site

Full-time

Posted 25 days ago

MasTec rating

7.4

Company rating: 7.4 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

36th of 78 rated construction

Job description

Overview
MasTec is a leading North American infrastructure engineering and construction company focused primarily on engineering, building, installation, maintenance and upgrade of communications, energy and utility and other infrastructure, such as: wireless, wireline/fiber; power delivery infrastructure, including transmission, distribution, grid hardening and modernization, environmental planning and compliance; power generation infrastructure, primarily from clean energy and renewable sources; pipeline infrastructure, including for natural gas, water and carbon capture sequestration pipelines and pipeline integrity services; heavy civil and industrial infrastructure, including roads, bridges and rail; and environmental remediation services. Our customers are primarily in these industries. Including our predecessor companies, we have been in business for over 95 years.
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 escalations, ensuring timely resolution of hardware and software issues while maintaining a high level of customer satisfaction across MasTec's geographically distributed workforce.
Responsibilities
Key Responsibilities
  • End-User Technical Support
  • Provide Tier 2/Tier 3 desktop support for hardware, software, and peripheral issues via in-person, phone, remote, and ticketing systems.
  • Troubleshoot and resolve issues related to Windows 11, Microsoft 365, printers, network connectivity, VPN, and enterprise applications.
  • Perform root cause analysis on recurring issues and implement permanent fixes.
  • Support executive/VIP users with white-glove, priority-level service.

Hardware Support & Management
  • Set up, configure, deploy, and decommission desktops, laptops, monitors, docking stations, and mobile devices.
  • Perform hardware diagnostics, repairs, and warranty coordination.
  • Manage IT asset inventory including tracking, tagging, and lifecycle management.
  • Support conference room AV equipment, video conferencing tools (Teams, Zoom), and collaboration devices.

Software Installation & Configuration
  • Install, configure, and update enterprise software and business applications.
  • Troubleshoot application compatibility issues and coordinate with application teams for resolution.
  • Assist with OS imaging and re-imaging using SCCM/MECM, MDT, or Intune/Autopilot.

Security & Compliance
  • Ensure all endpoints comply with MasTec security policies and standards.
  • Support BitLocker encryption, antivirus/EDR tools, and endpoint hardening.
  • Assist with patch management and vulnerability remediation on end-user devices.
  • Enforce Multi-Factor Authentication (MFA) and password policy compliance.
  • Identify and escalate potential security incidents to the Information Security team.

Microsoft 365 & Cloud Support
  • Support Microsoft 365 suite (Outlook, Teams, OneDrive, SharePoint) for end users.
  • Manage user accounts, group memberships, and permissions in Active Directory Manager and Azure AD.
  • Troubleshoot email, calendar, and Teams connectivity and configuration issues.
  • Assist with Intune device enrollment, compliance policies, and app deployments.

Ticketing & Documentation
  • Log, track, and resolve incidents and service requests using ServiceNow.
  • Meet or exceed SLA targets for response and resolution times.
  • Create and maintain knowledge base articles, SOPs, and troubleshooting guides.
  • Document hardware/software configurations and known issues for team reference.

On-Site & Field Support
  • Provide deskside support at MasTec offices, project sites, and field locations as needed.
  • Support new office setups, relocations, and cubicle moves.
  • Assist with onboarding/offboarding processes including equipment provisioning and data migration.

Qualifications
Education: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience)
Experience: Minimum of 4 years of desktop support experience in an enterprise environment
Operating Systems: Strong proficiency with Windows 11 and OSX troubleshooting and configuration.
Microsoft 365: Hands-on experience supporting Outlook, Excel, Teams, OneDrive, SharePoint
Active Directory: Experience with AD users, Group management and password resets.
Hardware: Expertise in troubleshooting desktops, laptops, printers, docking stations, mobile devices.
Networking: Basic understanding of TCP/IP, DNS, DHCP, Wi-Fi, VPN troubleshooting
Ticketing System: Experience with ITSM platform ServiceNow.
Customer Service: Strong commitment to delivering excellent end-user support
Preferred Qualifications
Certifications: CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator (MD-100/MD-101), ITIL v4 Foundation
Imaging Tools: Experience with SCCM/MECM, MDT, Intune, Autopilot
Scripting: Basic PowerShell or batch scripting for task automation.
macOS Support: Experience supporting macOS devices
Mobile Devices: Experience with iOS/Android device support and MDM enrollment
Prior IT support experience in construction, infrastructure, or field services industries
Remote Support: Experience with remote support tools (TeamViewer, Teams Remote)
MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

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