Simera
Simera

60 Simera Customer Service Jobs Hiring Near You

Customer Support Agent PE

San Francisco, CA · On-site

$22 - $29.50/hr

Follow company policies, procedures, and customer service standards. * Maintain a positive ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Customer Support Agent AR

San Francisco, CA · On-site

$22 - $29.50/hr

Follow company policies, procedures, and customer service standards. * Maintain a positive ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Customer Support Agent KE

San Francisco, CA · On-site

$22 - $29.50/hr

Follow company policies, procedures, and customer service standards. * Maintain a positive ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Customer Support Agent ES

$19.25 - $25.50/hr

Follow company policies, procedures, and customer service standards. * Maintain a positive ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Customer Support Agent (Remote)

$19.25 - $25.50/hr

Follow company policies, procedures, and customer service standards. * Maintain a positive ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Customer Care Representative PK

$16.50 - $22.25/hr

Strong customer service and interpersonal skills. * Empathy, patience, and a customer-first mindset ... By applying to this position, we'll create your Simera Professional Key (SPK)--a unique key that ...

New

Customer Care Representative SA

$16.50 - $22.25/hr

Strong customer service and interpersonal skills. * Empathy, patience, and a customer-first mindset ... By applying to this position, we'll create your Simera Professional Key (SPK)--a unique key that ...

New

Chat Support Representative CL

$17.50 - $22.25/hr

Strong customer service and interpersonal skills. * Excellent attention to detail. * Strong problem ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Chat Support Representative EG

$17.50 - $22.25/hr

Strong customer service and interpersonal skills. * Excellent attention to detail. * Strong problem ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Chat Support Representative (Remote)

$17.50 - $22.25/hr

Strong customer service and interpersonal skills. * Excellent attention to detail. * Strong problem ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Chat Support Representative AR

$17.50 - $22.25/hr

Strong customer service and interpersonal skills. * Excellent attention to detail. * Strong problem ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Previous experience in client support, customer service, customer support, account management, or a ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Chat Support Representative BR

$17.50 - $22.25/hr

Strong customer service and interpersonal skills. * Excellent attention to detail. * Strong problem ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Chat Support Representative NG

$17.50 - $22.25/hr

Strong customer service and interpersonal skills. * Excellent attention to detail. * Strong problem ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Chat Support Representative PT

$17.50 - $22.25/hr

Strong customer service and interpersonal skills. * Excellent attention to detail. * Strong problem ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Chat Support Representative CR

$17.50 - $22.25/hr

Strong customer service and interpersonal skills. * Excellent attention to detail. * Strong problem ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Chat Support Representative GH

$17.50 - $22.25/hr

Strong customer service and interpersonal skills. * Excellent attention to detail. * Strong problem ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Chat Support Representative KE

$17.50 - $22.25/hr

Strong customer service and interpersonal skills. * Excellent attention to detail. * Strong problem ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Chat Support Representative CL

$17.50 - $22.25/hr

Strong customer service and interpersonal skills. * Excellent attention to detail. * Strong problem ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Chat Support Representative CR

$17.50 - $22.25/hr

Strong customer service and interpersonal skills. * Excellent attention to detail. * Strong problem ... By applying to this position, we'll create your Simera Professional Key (SPK) -- a unique key that ...

New

Showing results 21-40

Simera Jobs Information

What makes Simera an attractive place to work?

Simera is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace culture values collaboration, flexibility, and continuous learning, providing employees with opportunities to grow professionally and contribute to meaningful projects. Joining Simera offers a chance to be part of a dynamic team that fosters creativity, teamwork, and career advancement, making it an attractive choice for those seeking a challenging and rewarding work environment.

What are the most popular job types at Simera?

    What are the most popular categories at Simera?

    Customer Support Agent PE

    Simera

    San Francisco, CA • On-site

    $22 - $29.50/hr

    Other

    Posted 2 days ago

    New


    Job description

    Customer Support Agent

    We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different communication channels. The ideal candidate is an effective communicator, patient, organized, and able to identify customer needs and provide timely and accurate solutions.

    Responsibilities
    • Respond to customer inquiries through email, chat, phone, or other support channels.
    • Provide accurate information and clear solutions to customer questions and concerns.
    • Troubleshoot and resolve customer issues efficiently and professionally.
    • Escalate complex or unresolved issues to the appropriate team.
    • Follow up with customers to ensure their concerns have been properly addressed.
    • Maintain accurate records of customer interactions and resolutions.
    • Identify recurring issues and communicate customer feedback to internal teams.
    • Follow company policies, procedures, and customer service standards.
    • Maintain a positive, professional, and customer-focused attitude.
    • Collaborate with internal teams to resolve customer requests and improve the overall customer experience.
    Required Skills
    • Excellent verbal and written communication skills.
    • Strong customer service and interpersonal skills.
    • Active listening and problem-solving abilities.
    • Strong attention to detail.
    • Ability to multitask and prioritize customer requests.
    • Ability to remain calm and professional when handling difficult customers.
    • Comfortable using computers, CRM systems, ticketing platforms, and other digital tools.
    • Ability to learn new systems and processes quickly.
    • Strong organizational and time-management skills.
    Requirements
    • Previous experience in customer support, customer service, call center, help desk, or a similar role.
    • Strong communication and customer service skills.
    • Ability to work independently and as part of a remote team.
    • Ability to manage multiple customer requests efficiently.
    • Reliable internet connection and a suitable setup for remote work.
    • Professional, positive, and customer-oriented attitude.
    • English proficiency is required if supporting English-speaking customers.

    By applying to this position, we'll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.