Sierra
Sierra

60 Sierra Product Development Manager Jobs Hiring Near You

Sierra is a company focused on creating AI-driven customer experiences, and they are looking for a ... development - Comfortable operating in ambiguous spaces and iterating quickly to reach product ...

... development and Sierra's product. • Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn • Develop ...

... development and Sierra's product. • Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn • Develop ...

At Sierra, we're creating a platform to help businesses build better, more human customer ... Track record of 0→1 product development - Comfortable operating in ambiguous spaces and iterating ...

... product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at ... Drive the Agent Development Life Cycle (ADLC) : You'll have complete ownership and autonomy from ...

... product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at ... Drive the Agent Development Life Cycle (ADLC) : You'll have complete ownership and autonomy from ...

About us At Sierra, we're building a platform to enable every company in the world to build better ... Track record of 01 product development - Comfortable operating in ambiguous spaces and iterating ...

Product Manager, Voice

San Francisco, CA · On-site

$230K - $390K/yr

About us At Sierra, we're building a platform to enable every company in the world to build better ... Track record of 0→1 product development - Comfortable operating in ambiguous spaces and iterating ...

About us At Sierra, we're building a platform to enable every company in the world to build better ... Define how AI augments agent development - shape the workflows by which CX teams and developers ...

Showing results 41-60

Product Manager, Voice

Sierra

San Francisco, CA • On-site

Full-time

Re-posted 13 days ago


Job description

Job Summary:
Sierra is a company focused on creating AI-driven customer experiences, and they are looking for a Product Manager for Voice. This role involves defining and improving how AI agents interact in real-time conversations, ensuring reliability and performance across various systems.
Responsibilities:
• Define the voice interaction model - Shape how agents handle real-time conversations—turn-taking, interruptions, latency, tone, and recovery from errors. Design what “human-quality” voice interaction actually means in practice.
• Build reliable real-time systems - Work closely with engineering on streaming architectures, latency budgets, and failure handling. Voice is unforgiving—ensure agents respond quickly and consistently in production environments.
• Own the voice stack experience - Partner across ASR, TTS, LLMs, and telephony integrations to deliver a cohesive product. Help decide model choices, orchestration strategies, and how different components work together.
• Make voice measurable and improvable - Define how we evaluate voice agents: latency, interruption handling, resolution rate, and conversation quality. Build feedback loops that improve performance over time.
• Translate real-world usage into product direction - Work closely with customers deploying voice agents in production. Understand edge cases (noisy environments, accents, call flows) and turn them into product improvements.
Qualifications:
Required:
• 3+ years of product management experience, with meaningful exposure to real-time systems, voice, or AI products
• Experience shipping voice or real-time products - You understand the constraints of latency, streaming systems, and user expectations in synchronous interactions
• Strong technical depth - Ability to engage deeply with engineers on system design (e.g., speech pipelines, streaming infra, telephony systems, reliability tradeoffs)
• Experience working with AI systems - Familiarity with LLMs, speech-to-text, or text-to-speech systems and their limitations in production environments
• Track record of 0→1 product development - Comfortable operating in ambiguous spaces and iterating quickly to reach product-market fit
Company:
Sierra helps businesses to build and deploy AI agents that communicate with users across channels such as chat, voice, email, and messaging. Founded in 2023, the company is headquartered in San Francisco, USA, with a team of 201-500 employees. The company is currently Growth Stage.