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63 Saic Field Service Representative Jobs Hiring Near You

SAIC

Field Service Expert - Fort Sill

Fort Sill, OK

ORA_ON_SITE Description SAIC is currently seeking Field Service Experts (FSE) to support SAIC ... Represent the IBCS program as the primary point of contact * Integrate and maintain systems running ...

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What are the key skills and qualifications needed to thrive as a Field Service Representative, and why are they important?

To thrive as a Field Service Representative, you need strong technical aptitude, problem-solving abilities, and a relevant associate’s or bachelor’s degree, often in electronics, engineering, or a related field. Familiarity with diagnostic tools, CRM software, and industry-specific equipment is typically required, along with certifications like CompTIA A+ or manufacturer-specific training. Excellent communication, customer service orientation, and time management skills help you build client relationships and handle on-site challenges effectively. These skills are crucial for resolving technical issues efficiently, ensuring customer satisfaction, and representing the company professionally in the field.

What are some common challenges Field Service Representatives face when working at client sites?

Field Service Representatives often encounter challenges such as adapting to unfamiliar environments, troubleshooting equipment with limited onsite resources, and managing customer expectations in real time. They must be comfortable working independently, problem-solving under pressure, and communicating effectively with both clients and remote technical teams. Flexibility and strong interpersonal skills are essential, as each client's site and needs can vary significantly from one assignment to the next.

What are Field Service Representatives?

Field Service Representatives are professionals who provide on-site support, maintenance, and repair services for products or equipment at customer locations. They often travel to client sites to troubleshoot technical issues, perform installations or upgrades, and ensure customer satisfaction by addressing concerns promptly. These roles require strong technical skills, problem-solving abilities, and excellent communication, as representatives act as the face of their company while interacting directly with clients.

What is the difference between Field Service Representative vs Customer Service Technician?

AspectField Service RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, sometimes a high school diploma or equivalentBasic technical knowledge, often customer service training
Work environmentOn-site at client locations, traveling frequentlyPrimarily in service centers or customer sites, less travel
Employer & industry usageManufacturing, telecommunications, utilitiesElectronics, appliances, IT support
Common search intentTechnical field work, troubleshooting, installationsCustomer support, product repairs, troubleshooting

While both roles involve technical skills and customer interaction, Field Service Representatives focus on on-site installations, repairs, and maintenance at client locations, often requiring technical certifications and travel. Customer Service Technicians typically handle support and repairs within service centers or at customer sites with less travel, emphasizing customer interaction and troubleshooting skills.

Do workers at SAIC get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Does SAIC pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
52% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

At SAIC, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from SAIC affordable enough for their workers?

Most people say the health insurance costs are okay.
84% of people say the health insurance costs are okay
Based on data from 38 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at SAIC?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 23% of people with changing schedules find out their shifts one week or less ahead of time.
  • 54% of people with changing schedules find out their shifts two weeks ahead of time.
  • 15% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at SAIC worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

Do SAIC workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for SAIC workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to get time off at SAIC?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Do SAIC managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at SAIC do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
89% of people report that they don’t do extra unpaid work.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at SAIC?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at SAIC good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
85% of people who care for a child or other relative report this is a good place to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at SAIC feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at SAIC get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at SAIC?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at SAIC enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at SAIC recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at SAIC?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at SAIC?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think SAIC’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how SAIC is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Field Service Representative jobs?
What are the most popular jobs at Saic?
What are the most popular categories at Saic?
Infographic showing various Field Service Representative job openings at Saic in the United States as of May 2026, with employment types broken down into 94% Full Time, 2% Part Time, 1% Temporary, and 3% Contract. Highlights an 73% Physical, 13% Hybrid, and 14% Remote job distribution.
Field Service Expert - Fort Sill

Field Service Expert - Fort Sill

SAIC

Fort Sill, OK

Full-time

Posted 6 days ago

SAIC rating

7.8

Company rating: 7.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

68th of 204 rated it services

Job description

Job ID: 2612825

Location: Fort Sill, OK, US

Date Posted: 2026-05-21

Category: Engineering and Sciences

Subcategory: Field Engineer

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE


Description

SAIC is currently seeking Field Service Experts (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team.

Primary duty location is onsite at the Fort Sill, Lawton Oklahoma - which requires 4 months’ onsite training in Huntsville, Alabama.

JOB DESCRIPTION:

This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.

  • Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
  • Represent the IBCS program as the primary point of contact
  • Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
  • Assist in the emplacement and initialization of the IBCS system
  • Advise customers on the capabilities and limitations of the IBCS system
  • Assist in troubleshooting IBCS hardware, software, and networks
  • Provide feedback to program leadership regarding system performance and end-user feedback
  • Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
  • Conduct training 
  • Support Program Help Desk 
  • Conduct scheduled equipment inventories

Qualifications

REQUIRED EDUCATION:

  • BS degree and five (5) years’ experience; six (6) years' experience accepted in lieu of degree (per contract) 

REQUIRED SKILLS:

  • Experience with tactical networks and troubleshooting
  • In field operator training
  • Troubleshooting of computer systems and networks
  • Good oral communications
  • Ability to effectively prioritize and execute tasks in high-pressure environments
  • Able to work independently and efficiently with short term deadlines 

REQUIRED CLEARANCE:

  • Must possess an active DoD Secret Clearance

REQUIRED CERTIFICATIONS:

  • Security+ certified (active on Day 1) 
  • Linux + certification or the ability to obtain within three months of hire date

DESIRED SKILLS:

  • Army Air Defense background (14 or 140A or 14G) 
  • IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
  • Willingness to acquire CDL

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