ZipRecruiter

Log In

Rootshell Enterprise Technologies
Rootshell Enterprise Technologies

60 Rootshell Enterprise Technologies Product Manager Jobs Hiring Near You

next page

Showing results 1-20

All JobsRootshell Enterprise Technologies JobsRootshell Enterprise Technologies Product Manager Jobs

Rootshell Enterprise Technologies Jobs Information

What other companies are hiring for Product Manager jobs?

What are the most popular jobs at Rootshell Enterprise Technologies?

What are the most popular categories at Rootshell Enterprise Technologies?

Infographic showing various Product Manager job openings at Rootshell Enterprise Technologies in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 85% Physical, and 15% Remote job distribution.

Product Manager / Product Owner - Customer Success & Call Center

Rootshell Enterprise Technologies, Inc.

Dallas, TX • On-site

Full-time

Re-posted 12 days ago

Job description

Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Product Manager / Product Owner - Customer Success & Call Center for one of our client, Please share your resume with current location & full contact info
Role: Product Manager / Product Owner - Customer Success & Call Center
Location:Dallas, TX - Hybrid
Job description
  1. Own the Post-Sales Product Strategy
    • Define and drive the product vision, roadmap, and priorities for Customer Success, Contact Center, Case Management, and Service Operations platforms.
  2. Partner with Business Stakeholders
    • Collaborate with Customer Success, Customer Support, Operations, Sales, and IT leadership to understand business objectives and translate them into product initiatives.
  3. Manage Product Backlog and Prioritization
    • Develop, maintain, and prioritize product backlogs, user stories, and enhancement requests based on business value, customer impact, and strategic goals.
  4. Optimize Customer Service Processes
    • Analyze and improve customer support workflows, including case management, issue resolution, escalation management, self-service, and omnichannel support.
  5. Lead Call Center Transformation Initiatives
    • Drive improvements in call center operations, agent productivity, customer experience, workforce management, and service-level performance.

With regards
Naveen | Talent Acquisition
Rootshell Enterprise Technologies Inc.
Naveen@rootshellinc.com | www.rootshellinc.com

Apply