ZipRecruiter

Log In

Roadrunner Freight
Roadrunner Freight

18 Roadrunner Contract Jobs Hiring Near You

Roadrunner

Account Executive, 3PL

Coon Rapids, MN · On-site

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... About Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

Roadrunner

Account Executive, 3PL

Downers Grove, IL · On-site

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... About Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

Roadrunner

Account Executive, 3PL

Downers Grove, IL · On-site

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... About Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

Roadrunner

Account Executive, 3PL

Downers Grove, IL · On-site

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... About Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

Roadrunner

Account Executive, 3PL

Downers Grove, IL · On-site

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... About Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

Roadrunner

Account Executive, 3PL

Grand Prairie, TX · On-site

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... About Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

Roadrunner

Account Executive, 3PL

Downers Grove, IL · On-site

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

Roadrunner

Account Executive, 3PL

Downers Grove, IL · On-site

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

Roadrunner

Account Executive, 3PL

Grand Prairie, TX · On-site

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... About Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

Roadrunner

Account Executive, 3PL

Coon Rapids, MN · On-site

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... About Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

Roadrunner

Account Executive, 3PL

Grand Prairie, TX · On-site

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... About Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

Roadrunner

Account Executive, 3PL

Coon Rapids, MN · On-site

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... About Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

Roadrunner

Account Executive, 3PL

Downers Grove, IL

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... About Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

Roadrunner

Account Executive, 3PL

Downers Grove, IL

... contracts, and commercial execution * Develop customer pricing strategies and submit for corporate ... About Roadrunner We're not just moving freight; we're reimagining long-haul shipping. Our Smart ...

All JobsRoadrunner JobsRoadrunner Contract Jobs

Roadrunner Freight Jobs Information

Do workers at Roadrunner Freight get paid breaks?

No. Most people don’t get paid breaks.
78% of people say they don’t get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Roadrunner Freight pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

At Roadrunner Freight, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Roadrunner Freight affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between June 2025 and March 2026.

Do people get paid time off at Roadrunner Freight?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at Roadrunner Freight worry about hours?

Some people worry about getting enough hours.
43% of people report they worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Roadrunner Freight workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Roadrunner Freight workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Roadrunner Freight?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Roadrunner Freight managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at Roadrunner Freight spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Roadrunner Freight?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Is working at Roadrunner Freight good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Roadrunner Freight feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Roadrunner Freight get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Roadrunner Freight?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Roadrunner Freight enjoy their jobs?

Only some people enjoy their job.
56% of people report they don’t enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Roadrunner Freight recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Roadrunner Freight?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Roadrunner Freight?

Most people aren’t given support to advance their career here.
In the last year, 82% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Roadrunner Freight’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Roadrunner Freight is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
What are the most popular jobs at Roadrunner?
What are the most popular categories at Roadrunner?

Assistant Manager, Service Center

Roadrunner

Bolingbrook, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Roadrunner Freight rating

6.7

Company rating: 6.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

The Assistant Manager, Service Center is a critical operator within the Operations function, responsible for translating network strategy into disciplined, day-to-day execution. This role exists to ensure the service center runs as a high-performance hub-balancing service quality, cost control, and operational throughput while maintaining strong employee engagement and customer satisfaction.
As freight networks and customer expectations grow more complex, the business requires leaders who can coordinate across dock, linehaul, pickup and delivery, and administrative operations with precision. Success in this role means delivering consistent service performance, protecting margins, and building a reliable operating rhythm that scales. This leader acts as the connective tissue between frontline execution and management strategy-stepping in wherever needed to stabilize, improve, and elevate performance.What you'll do
1. Lead service center execution
  • Coordinate daily operations across dock, linehaul, OS&D, pickup & delivery, and office functions to ensure seamless throughput
  • Assign responsibilities, supervise staff, and ensure consistent adherence to operational standards
  • Step into supervisory and managerial roles as needed to maintain continuity of operations
  • Maintain on-call readiness to resolve escalations beyond frontline supervision

2. Optimize operational performance and cost control
  • Monitor revenue components, labor expenses, manifests, and key operating metrics (TOCs)
  • Identify cost inefficiencies and partner with leadership to improve operational margins
  • Audit supply expenses and oversee facility maintenance to ensure cost discipline and operational readiness
  • Support contract creation with customers, contractors, and partners to align operational and financial outcomes

3. Drive service quality and issue resolution
  • Investigate OS&D claims and ensure accurate, timely resolution
  • Address complex service disruptions and customer issues with accountability and urgency
  • Communicate service center performance clearly to the Service Center Manager
  • Build and maintain positive customer and partner relationships through consistent service delivery

4. Build and lead a high-performing workforce
  • Direct hiring, onboarding, training, and performance management of service center personnel
  • Recruit and onboard independent contractors and support equipment leasing efforts
  • Reinforce a culture of accountability, safety, and continuous improvement
  • Lead by example-sharing expertise and developing team capability across functions

5. Align teams to business goals
  • Partner with leadership and staff to set departmental and service center goals
  • Communicate HR-related information, including benefits and policies, clearly to employees
  • Ensure alignment between daily execution and broader company objectives
  • Participate actively in cross-functional initiatives and continuous improvement efforts

What you bring
  • Bachelor's degree or 2-3 years of relevant operations or logistics management experience (or equivalent combination)
  • Proven experience supervising, developing, and evaluating operational teams
  • Strong understanding of transportation, logistics, and service center operations (dock, linehaul, P&D, OS&D)
  • Financial and analytical capability, including interpreting metrics, labor cost management, and revenue components
  • Proficiency with business systems and tools, including Microsoft Office; experience with AS/400 and McLeod preferred
  • Ability to read, analyze, and interpret technical and regulatory documents
  • Strong written and verbal communication skills with the ability to engage diverse stakeholders
  • Experience managing sensitive and confidential information with discretion
  • HazMat certification and forklift qualification (or ability to obtain)
  • Demonstrated ability to manage multiple priorities, delegate effectively, and execute under pressure

Preferred:
  • Experience within LTL, freight, or transportation network environments
  • Exposure to contract development and vendor/partner management

How you operate
  • You think in systems, not silos-understanding how each function impacts overall network performance
  • You own outcomes, not activity, and hold yourself and others accountable to measurable results
  • You move with urgency while maintaining operational discipline and stability
  • You communicate clearly, directly, and with intent across all levels of the organization
  • You are comfortable stepping into ambiguity and bringing structure to complex situations
  • You lead from the floor-visible, hands-on, and engaged with frontline teams
  • You challenge inefficiencies constructively and drive continuous improvement

About Roadrunner
We're not just moving freight; we're reimagining long-haul shipping. Our Smart Network™ offers more direct long-haul metro-to-metro routes than any other nationwide LTL carrier in the United States, with service extending into Canada and Mexico and terminals across 40+ metro markets. Powered by AI and machine learning, our operations platform ensures real-time tracking, custodial control, and full shipment visibility. With driver teams executing over-the-road (OTR) moves - and no freight moving on rail - customers experience industry-leading transit times, minimal rehandling, and dramatically reduced risk of loss or damage.
Our 900+ owner-operators benefit from scheduled freight, fewer touches by design, consistent long-haul density, and a differentiated metro-to-metro model that creates predictable earning opportunities.
This precision and performance have earned Roadrunner national recognition by over 3,000 shippers, and was ranked this year #1 in Operations, #1 in Technology, and #1 in Value in the Quest for Quality Awards, as well as honors as a Top 100 Trucking Company by Inbound Logistics and a Top Tier Service Carrier by Mastio.
We're growing fast. Roadrunner is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!
We Run Safe. We Run Smart. We Run Together.
Compensation & Setup
  • Pay: $90,000-$95,000 base salary
  • Location: Onsite - Chicago, IL
  • Benefits: Full benefits package including medical, dental, vision, 401(k), and paid time off

Physical Demands and Work Environment
The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Physical Demands
  • Heavy physical activity performing strenuous daily activities of a primarily product/technical nature.
  • While performing the duties of the job, the employee is regularly required to sit, stand, walk, reach/handle items, work with fingers, utilize close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguished colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), ability to adjust focus (ability to adjust the eye to bring an object into sharp focus), and talk and hear others in conversations via the phone or in person.
  • The employee is occasionally asks to stoop, kneel, crouch, crawl, climb or balance and lift objects up to 100 lb.

Work Environment
  • The noise level is moderate based on general conversation tones, ringing phones and laser printer operation.
  • Works in well-lighted, heated and/or air-conditioned indoor office/shop environment with adequate ventilation.
  • Minimal overnight travel (10%) by land and/or air required.
  • Might be required to occasionally work in high, precarious places.

* The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.
* Roadrunner is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
* We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!
#LI-OnsiteChicago, IL

What Roadrunner Freight employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply