RealReal
RealReal

60 Realreal Operations Jobs Hiring Near You

Watch Specialist

Secaucus, NJ · On-site

$24 - $25/hr

... The RealReal standards of accuracy and functionality * Accountable for coordinating the necessary communication between all watchmakers, clients, customers and operations personnel, to receive ...

Staff Software Engineer iOS

San Francisco, CA · On-site +1

$164K/yr

Your contributions will directly impact The RealReal's ability to deliver best-in-class mobile experiences while supporting the operational systems that power our luxury resale marketplace. What You ...

Jewelry Brand Expert I

Phoenix, AZ · On-site

$60K - $63K/yr

About The Role The Jewelry Brand Expert I at The RealReal supports the Fine Jewelry & Watch ... Outbound Operations, and Luxury Consignment Offices. What You Get To Do Every Day * Support ...

Fulfillment Manager

Phoenix, AZ · On-site

$73K - $105K/yr

Recommend improvements to operational flows and reassign staff, as necessary * Establish ... The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with ...

Watchmaker

Phoenix, AZ · On-site

$59K - $85K/yr

... operations personnel is required * Provide accurate and expedient simple adjustments and ... The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with ...

As a Warehouse Technician, you will play a part in driving business operations forward by ... The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with ...

Jewelry Brand Expert I

Secaucus, NJ · On-site

$60K - $63K/yr

About The Role The Jewelry Brand Expert I at The RealReal supports the Fine Jewelry & Watch ... Outbound Operations, and Luxury Consignment Offices. What You Get To Do Every Day * Support ...

Showing results 21-40

RealReal Jobs Information

Do workers at The RealReal get paid breaks?

Sometimes. Only some people get paid breaks.
41% of people say they don’t get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Does The RealReal pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and April 2026.

Is the health insurance from The RealReal affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and February 2026.

Do workers at The RealReal worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

Do The RealReal workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at The RealReal?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

Do The RealReal managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at The RealReal spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at The RealReal?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at The RealReal feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at The RealReal get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at The RealReal?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at The RealReal enjoy their jobs?

Only some people enjoy their job.
60% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at The RealReal recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at The RealReal?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at The RealReal?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think The RealReal’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers feel well informed about how The RealReal is doing?

Most people feel well informed about how the company is doing.
82% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.
What are the most popular categories at Realreal?
Infographic showing various Operations job openings at Realreal in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 85% Physical, and 15% Remote job distribution.
Retail Asset Protection Specialist (Loss Prevention) - Chicago

Retail Asset Protection Specialist (Loss Prevention) - Chicago

The RealReal

Chicago, IL • On-site

$20 - $25.07/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


The RealReal rating

7.9

Company rating: 7.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

About The Role
Reporting to Sr. Manager, Retail and Sales Asset Protection, the Asset Protection Specialist is an integral role in our retail stores. With key responsibilities including security, Asset Protection, and general wellbeing of facilities, employees, and clients, as well as overlooking operational functions and inventory control.
What You Get To Do Everyday
  • Support safety and security processes and procedures, including business continuity plans
  • Utilize CCTV to review video for safety and investigations and bring internal and external cases to closure
  • Help lead weekly inventory cycle count and partner with inventory operations to reconcile inventory variances
  • Conduct daily/weekly/monthly audits, to ensure shortage control, safety, and all other Asset Protection policies and procedures are adhered to
  • Responsible for physical security of the building as a key holder, including off hour alarm response
  • Help train current and new team members on AP processes and systems and to ensure proper compliance; Train and guide new hires during onboarding
  • Work closely with the entire store team at The RealReal to help support total business needs and Asset Protection initiatives
  • Collaborate with store management to help support business needs and achieve store objectives
  • Investigate industry trends, understand market conditions, and develop AP strategies to stay ahead of the competition
  • Identify internal and external theft incidents and properly document

What You Bring To The Role
Minimum Requirements:
  • 1+ year of Asset Protection or Security experience
  • Strong understanding of physical security including CCTV, EAS, alarms, access control, and lock and key
  • Ability to work well with all levels of management within the company
  • Ability to work with minimal supervision and be a self-starter
  • Ability to adapt to shifting priorities
  • Strong oral and written communication skills
  • Proven ability to work will within a team
  • Ability to stand for up to 8 hours at a time
  • A customer-focused mindset with a drive to provide a warm and welcoming environment
  • Open availability to work nights, weekends, and holidays as needed
  • Ability to respond to alarm company calls and be available after hours as needed

Preferred Requirements:
  • 1+ year of Asset Protection or Security experience in a Retail store setting

Compensation, Benefits, + Perks
  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid parental leave
  • 9 Paid Company Holidays
  • 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
  • Find out more about our Benefits here.

The expected hourly rate for this role is $20.00-$25.07. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

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