Real Soft
Real Soft

61 Real Soft It Applications Developer Jobs Hiring Near You

Be Seen First

IT Applications Support

Waltham, MA · On-site

$40 - $45/hr

IT Engineering Applications Support Technician (Contract) Position Summary We are seeking an IT Engineering Applications Support Technician to provide technical support for engineering applications ...

... programmers; and participates in review sessions with IT colleagues. ESSENTIAL FUNCTIONS and ... Major in information systems or computer science preferred. Education in interpreting user ...

The Applications Developer will work as a peer alongside the existing Applications Developer and collaborate with the Directors of Educational Technology and IT Operations as needed. This position is ...

Applications Developer

PA · On-site +1

The Applications Developer will work as a peer alongside the existing Applications Developer and collaborate with the Directors of Educational Technology and IT Operations as needed. This position is ...

Manager, IT Applications - Radiant

Skokie, IL · On-site

$58.50 - $90.68/hr

Position: Manager, IT Applications - Radiant * Location: Skokie, IL or Warrenville, IL or Arlington Heights, IL * Full Time * Hours: Monday-Friday, 8:00am - 4:30pm * Hybrid Position * Local travel to ...

Showing results 21-40

IT Applications Support

BlackTree Technical Group, Inc.

Waltham, MA • On-site

$40 - $45/hr

Contractor

Posted 7 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.


Job description

IT Engineering Applications Support Technician (Contract)

Position Summary

We are seeking an IT Engineering Applications Support Technician to provide technical support for engineering applications and internal users. This individual will play a key role in supporting engineering teams while also assisting employees across the organization. This is a full-time, onsite contract position requiring close collaboration with end users to ensure they have the tools, systems, and support needed to be successful.

Responsibilities

  • Respond to, troubleshoot, and escalate engineering application support requests through an IT service management platform.
  • Apply system patches and perform proactive maintenance to minimize downtime and resolve hardware and software issues.
  • Troubleshoot technical problems related to engineering applications, operating systems, and end-user hardware.
  • Escalate complex issues to third-party vendors when necessary and communicate updates and resolutions to end users.
  • Continuously learn new technologies, applications, and support processes to improve service delivery.
  • Collaborate with cross-functional teams to ensure timely issue resolution and a positive user experience.
  • Perform additional duties as assigned.

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience.
  • 3+ years of experience in a technical support, help desk, or IT service desk environment.
  • Strong troubleshooting skills with both hardware and software issues.
  • Excellent written and verbal communication skills with the ability to explain technical concepts to users with varying levels of technical expertise.
  • Self-motivated, organized, and capable of managing priorities with minimal supervision.
  • Ability to work independently while contributing effectively within a collaborative team environment.
  • Strong attention to detail and the ability to follow established processes consistently.
  • Eagerness to learn new applications, technologies, and support tools.
  • Experience supporting Windows environments is required; macOS support experience is a plus.
  • Experience with an IT service management platform (such as Jira Service Management) is preferred.
  • Ability to lift up to 50 pounds when required.

Company Description

BlackTree Technical Group is a full-service staffing and recruitment firm. Our team consists of an experienced group of Senior Technical Recruiters and Account Managers with over 40 years of industry experience. Our firm prides itself on our technical knowledge, innovative sourcing strategies, and most importantly, a long-standing record of proven results for both clients and job-seekers.