Pyramid Consulting
Pyramid Consulting

64 Pyramid Consulting Educator Jobs Hiring Near You

What type of education is needed for this position? Bachelor's degree, college * Will the client ... Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants ...

What type of education is needed for this position? Bachelor's degree, college * Will the client ... Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants ...

... education, and connecting families to community resources addressing social determinants of health ... Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants ...

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... education, and connecting families to community resources addressing social determinants of health ... Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants ...

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Pyramid Consulting Jobs Information

What is it like to work at Pyramid Consulting?

Pyramid Consulting is a professional services firm that values collaboration, innovation, and client satisfaction, fostering a dynamic and supportive work environment.

The company's team structure is typically organized into project-based teams, with a flat hierarchy that encourages open communication and knowledge sharing among colleagues. Pyramid Consulting's work environment is often described as fast-paced and challenging, with opportunities for professional growth and development.

Working at Pyramid Consulting may appeal to candidates who are looking for a challenging and dynamic work environment, opportunities for career advancement, and the chance to work on a wide range of projects and clients in the consulting industry.

What makes Pyramid Consulting an attractive place to work?

Pyramid Consulting is a reputable management consulting firm that offers strategic guidance to clients across various industries. The company's workplace is characterized by a culture of innovation, collaboration, and teamwork, with opportunities for employees to work on diverse projects and develop their skills in a dynamic environment. Joining Pyramid Consulting can provide professionals with a chance to make a meaningful impact, drive business growth, and advance their careers in a fast-paced and challenging industry.
Infographic showing various Educator job openings at Pyramid Consulting in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

IT Service Desk Practitioner

Pyramid Consulting

Grandview Heights, OH • On-site

Contractor

Re-posted 17 days ago


Job description

Immediate need for a talented IT Service Desk Practitioner with experience in the Insurance Industry. This is a 18+ Months contract opportunity with long-term potential and is located in Grandview Heights, OH. Please review the job description below.
Job ID: 19-44486
Key Responsibilities:
  • Provides technical support to diagnose, analyze, research and resolve moderately complex computer incidents for internal and external customers. Responsible for recognizing, researching, isolating, resolving and documenting problems with information systems products and services.
  • Executes incident and change management processes for moderately complex PC, server, or mainframe applications and hardware.
  • Provides the preventative maintenance, troubleshooting, root cause analysis, and resolution for moderately complex technical incidents in order to ensure satisfaction.
  • Documents and routes moderately complex customer escalation's and recommends appropriate technical team or resource.
  • Consults with network services, desktop/systems engineering, and/or applications development to restore service and/or identify and correct core systems problems.
  • Provides ad hoc technical training to customers groups on company technologies, infrastructure, hardware, and software applications.
  • Performs all other duties as assigned.
Key Requirements and Technology Experience:
  • Education- Undergraduate studies in computer science management information systems, business administration, insurance or related field is preferred.
  • Knowledge- Proven knowledge of mainframe, microcomputer and/or network technologies and applications.
  • Must have an understanding of customer business and product environment.
  • Must have an understanding of business systems, data processing, and customer service concepts and practices.
  • Certification/ Designation-Certification in Microsoft or an equivalent designation is preferred.
  • Experience- Two years of experience in a related field. Customer service experience is preferred.
  • Skills-Must have good verbal and written communication skills to effectively interact with customers and all levels of personnel.
  • Must be able to provide technical support to diagnose, analyze, research and resolve moderately complex computer problems while minimizing the impact of service interruptions.
  • Must be able to analyze moderately complex error conditions and/or abnormal situations and report malfunctions to management.
  • Must have the ability to utilize computer operation system software commands to troubleshoot and resolve moderately complex issues related to application and hardware/peripherals.
  • Must have good analytical and decision-making skills
Our client is a leading Insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.