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Pyramid Consulting

29 Pyramid Consulting Customer Service Representative Jobs Hiring Near You

Pyramid Consulting

OFSAA Consultant

Cary, NC

$60 - $70/hr

At least 5 years of experience in Oracle Financial Services Analytical Applications * Gathering ... Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants ...

Pyramid Consulting

Teamcenter consultant

Phoenix, AZ · Remote

$53 - $55/hr

... customers * Administer and maintain direct integrations between Siemens Teamcenter and CAD tools ... Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants ...

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Pyramid Consulting Jobs Information

What is it like to work at Pyramid Consulting?

Pyramid Consulting is a professional services firm that values collaboration, innovation, and client satisfaction, fostering a dynamic and supportive work environment.

The company's team structure is typically organized into project-based teams, with a flat hierarchy that encourages open communication and knowledge sharing among colleagues. Pyramid Consulting's work environment is often described as fast-paced and challenging, with opportunities for professional growth and development.

Working at Pyramid Consulting may appeal to candidates who are looking for a challenging and dynamic work environment, opportunities for career advancement, and the chance to work on a wide range of projects and clients in the consulting industry.

What makes Pyramid Consulting an attractive place to work?

Pyramid Consulting is a reputable management consulting firm that offers strategic guidance to clients across various industries. The company's workplace is characterized by a culture of innovation, collaboration, and teamwork, with opportunities for employees to work on diverse projects and develop their skills in a dynamic environment. Joining Pyramid Consulting can provide professionals with a chance to make a meaningful impact, drive business growth, and advance their careers in a fast-paced and challenging industry.
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Customer Service Representative - Medicare

Pyramid Consulting

Philadelphia, PA • Remote

$20 - $23/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 11 days ago

Job description

Immediate need for a talented Customer Service Representative - Medicare. This is a 12+ Months Contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-23058
Pay Range: $20 - $23/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
  • The Medicare department is open 7 Days a week. 
  • FT Shifts will range from Sunday - Saturday from 8AM - 8:15PM.  
  • This is a 37.5 hour week but OT is offered and sometimes required as needed for over 40 hours. 
  • Training will 8:30AM - 4:45PM Monday through Friday from 8/24/2026 - 11/23/2026.
  • Candidates must be flexible to work these hours for this role.
  • Customer Service Representative - Medicare
  • Medicare CSRs handle claims, benefits, enrollment, member portal, ID cards, etc.and work with customers to solve problems.
  • This is a 5 star service that the team is looking to uphold.
  • Tone and empathy are a must for this position. 
Key Requirements and Technology Experience:
  • Call Center Customer Service, inbound calls required (no tele sales or collections) required
  • Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills. 
  • Must have empathy and strong problem-solving skills.
  • Must have strong verbal and written communication skills. 
  • This is a phone-based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; ability to clearly communicate complex messages over the phone.
  • Ability to navigate through multiple systems at a time.
  • ALL candidates must score a 80% or above on eSkills test.
  • HS Diploma or GED with 2 years of customer service experience/call center experience is preferred
  • Healthcare industry experience 
  • Previous Medicare experience highly preferred
  • Strong Call Center Customer Service experience (Inbound calls) 
  • Medical background helpful
Our client is a leading healthcare and insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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