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Puget Collision

27 Puget Collision Customer Service Representative Jobs Hiring Near You

Puget Collision

Accounts Payable Specialist

Kent, WA · On-site

$25 - $30/hr

Puget Collision is a network of premier auto body collision repair facilities. We pride ourselves on delivering exceptional customer service, quality vehicle repairs, and fostering growth ...

Puget Collision

Customer Service Rep

Sedona, AZ

$15.50 - $21/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception ... Collision University Training required in first 6 months of employment. * Basic Computer Skills are ...

Puget Collision

Customer Service Rep

Buena Park, CA

$16.25 - $22/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception ... Collision University Training required in first 6 months of employment. * Basic Computer Skills are ...

Puget Collision

Customer Service Rep

Sedona, AZ · On-site

$18 - $20/hr

The CSR is the primary contact for all initial customer reception and is responsible for customer ... Collision University Training required in first 6 months of employment. * Basic Computer Skills are ...

Puget Collision

Customer Service Rep

Buena Park, CA · On-site

$20 - $24/hr

The CSR is the primary contact for all initial customer reception and is responsible for customer ... Collision University Training required in first 6 months of employment. * Basic Computer Skills are ...

Puget Collision

Estimator

Corona, CA · On-site

$70K - $80K/yr

The Auto Collision Repair Estimator is a skilled hourly/commission position that must be an ... Greet customers promptly and professionally, assess their needs, and deliver customer service ...

Puget Collision

Body Technician

Irvine, CA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Salem, OR · On-site

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Montclair, CA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Salem, OR · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Orange, CA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Olympia, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Kenmore, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Poulsbo, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Eugene, OR · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Poulsbo, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Bothell, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Buena Park, CA · On-site

$100K - $130K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Bellevue, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Maple Valley, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

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Puget Collision Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What is it like to work at Puget Collision?

Puget Collision appears to be a customer-focused organization that prioritizes quality and reliability in its work. The company operates a team-based structure, with a focus on collaboration and open communication among employees, and maintains a clean and organized work environment. Working at Puget Collision may appeal to individuals who value hands-on work, are interested in the automotive repair industry, and prefer a structured work environment with opportunities for growth and development.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Puget Collision?
What are the most popular categories at Puget Collision?
Infographic showing various Customer Service Representative job openings at Puget Collision in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Accounts Payable Specialist

Puget Collision

Kent, WA • On-site

$25 - $30/hr

Other

Posted 5 days ago

Job description

Puget Collision is a network of premier auto body collision repair facilities. We pride ourselves on delivering exceptional customer service, quality vehicle repairs, and fostering growth opportunities for our team members. The Accounts Payable Team is looking to add a new AP Specialist to their team, to assist with management of the companies’ payables. This role is based out of Puget Collision HQ in Kent, WA. It is a full-time permanent position, requiring hybrid in-office work.

What You will Do:

  • Manage the AP inbox and respond to inquiries, both internal and external.
  • Escalate vendor issues to the AP Lead and Manager, as needed for resolution.
  • Solicit, validate, and maintain vendor documents (vendor forms, Form W-9/W-8) to ensure compliance with Puget Collision policy and IRS regulations.
  • Submit new vendor and vendor change requests for assigned vendors in the accounting system.
  • Assist with management of Puget Collison’s Virtual Credit Card (VCC) program.
  • Request, review, and reconcile statements from assigned vendors to ensure all invoices and credits are accounted for on the vendor ledger.
  • Work with the shop to request and post missing vendor invoices.
  • Monitor invoices to ensure timely posting and manually post invoices in the accounting system as needed.
  • Perform vendor ledger clean-up for assigned vendors, resolving discrepancies as needed to maintain a clean and accurate AP aging.
  • Perform weekly payment runs; including payment selection, ACH and wire transmission, and check handling.
  • Perform assigned month-end duties.
  • Provide training for operations side employees and advise on payables best practices as needed.
  • Identify areas for process improvement and efficiency gains, with a focus on scalability.
  • Enforce controls and monitor fraud detection measures to protect the company from financial loss.
  • Assist with ad hoc projects and clerical tasks, as assigned by the AP Manager.

What You will Bring:

  • 2-3 years’ full-cycle Accounts Payable experience, including high volume invoice processing.
  • Demonstrated experience managing daily responsibilities independently, with the support of the AP Team.
  • Ability to prioritize and multi-task in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Proven organizational and time management skills.
  • Detail and accuracy oriented, with a strong customer service focus.
  • Intermediate experience with Microsoft Word, Excel, and Outlook.
  • Experience with Sage Intaact and CCC One a plus.
  • Associate or bachelor’s degree in business, accounting, or finance preferred.