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Puget Collision

27 Puget Collision Customer Service Jobs Hiring Near You

Puget Collision

Accounts Payable Specialist

Kent, WA · On-site

$25 - $30/hr

Puget Collision is a network of premier auto body collision repair facilities. We pride ourselves on delivering exceptional customer service, quality vehicle repairs, and fostering growth ...

Puget Collision

Customer Service Rep

Sedona, AZ

$15.50 - $21/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception ... Collision University Training required in first 6 months of employment. * Basic Computer Skills are ...

Puget Collision

Customer Service Rep

Sedona, AZ · On-site

$18 - $20/hr

The CSR is the primary contact for all initial customer reception and is responsible for customer ... Collision University Training required in first 6 months of employment. * Basic Computer Skills are ...

Puget Collision

Customer Service Rep

Buena Park, CA

$16.25 - $22/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception ... Collision University Training required in first 6 months of employment. * Basic Computer Skills are ...

Puget Collision

Customer Service Rep

Buena Park, CA · On-site

$20 - $24/hr

The CSR is the primary contact for all initial customer reception and is responsible for customer ... Collision University Training required in first 6 months of employment. * Basic Computer Skills are ...

Puget Collision

Body Technician

Irvine, CA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Salem, OR · On-site

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Montclair, CA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Salem, OR · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Orange, CA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Olympia, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Kenmore, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Poulsbo, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Eugene, OR · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Poulsbo, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Bothell, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Buena Park, CA · On-site

$100K - $130K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Bellevue, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Maple Valley, WA · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

Puget Collision

Body Technician

Mcminnville, OR · On-site

$100K - $200K/yr

Auto Body Collision Repair: Body Technician The Body Technician is a skilled craftsman with a ... Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score * Cycle Time ...

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All JobsPuget Collision Customer Service Jobs

Puget Collision Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Puget Collision?

Puget Collision appears to be a customer-focused organization that prioritizes quality and reliability in its work. The company operates a team-based structure, with a focus on collaboration and open communication among employees, and maintains a clean and organized work environment. Working at Puget Collision may appeal to individuals who value hands-on work, are interested in the automotive repair industry, and prefer a structured work environment with opportunities for growth and development.
What are the most popular job types at Puget Collision?
    What are the most popular jobs at Puget Collision?
    What are the most popular categories at Puget Collision?
    Infographic showing various Customer Service job openings at Puget Collision in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Accounts Payable Specialist

    Puget Collision

    Kent, WA • On-site

    $25 - $30/hr

    Other

    Posted 5 days ago

    Job description

    Puget Collision is a network of premier auto body collision repair facilities. We pride ourselves on delivering exceptional customer service, quality vehicle repairs, and fostering growth opportunities for our team members. The Accounts Payable Team is looking to add a new AP Specialist to their team, to assist with management of the companies’ payables. This role is based out of Puget Collision HQ in Kent, WA. It is a full-time permanent position, requiring hybrid in-office work.

    What You will Do:

    • Manage the AP inbox and respond to inquiries, both internal and external.
    • Escalate vendor issues to the AP Lead and Manager, as needed for resolution.
    • Solicit, validate, and maintain vendor documents (vendor forms, Form W-9/W-8) to ensure compliance with Puget Collision policy and IRS regulations.
    • Submit new vendor and vendor change requests for assigned vendors in the accounting system.
    • Assist with management of Puget Collison’s Virtual Credit Card (VCC) program.
    • Request, review, and reconcile statements from assigned vendors to ensure all invoices and credits are accounted for on the vendor ledger.
    • Work with the shop to request and post missing vendor invoices.
    • Monitor invoices to ensure timely posting and manually post invoices in the accounting system as needed.
    • Perform vendor ledger clean-up for assigned vendors, resolving discrepancies as needed to maintain a clean and accurate AP aging.
    • Perform weekly payment runs; including payment selection, ACH and wire transmission, and check handling.
    • Perform assigned month-end duties.
    • Provide training for operations side employees and advise on payables best practices as needed.
    • Identify areas for process improvement and efficiency gains, with a focus on scalability.
    • Enforce controls and monitor fraud detection measures to protect the company from financial loss.
    • Assist with ad hoc projects and clerical tasks, as assigned by the AP Manager.

    What You will Bring:

    • 2-3 years’ full-cycle Accounts Payable experience, including high volume invoice processing.
    • Demonstrated experience managing daily responsibilities independently, with the support of the AP Team.
    • Ability to prioritize and multi-task in a fast-paced environment.
    • Excellent written and verbal communication skills.
    • Proven organizational and time management skills.
    • Detail and accuracy oriented, with a strong customer service focus.
    • Intermediate experience with Microsoft Word, Excel, and Outlook.
    • Experience with Sage Intaact and CCC One a plus.
    • Associate or bachelor’s degree in business, accounting, or finance preferred.