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60 Powerschool Customer Service Jobs Hiring Near You

PowerSchool Group LLC

WI · On-site

$94 - $117/hr

... of PowerSchool's commercial agreements, supporting transactions with customers, vendors, and ... Master Services Agreements (MSAs) and professional services agreements * SaaS and software license ...

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PowerSchool Group LLC

Senior Software Engineer

Dallas, TX · On-site

$79K - $136K/yr

Overview At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of ... Develop backend services and components using Python, TypeScript, and SQL. * Write and optimize SQL ...

PowerSchool Group LLC

Senior Facilities Representative

TX · Remote

$75K - $93K/yr

... customer service. * Interacts professionally with internal and external customers, staff and ... PowerSchool is an equal opportunity employer and does not discriminate on the basis of race ...

PowerSchool Group LLC

Business Operations Analyst

$67K - $83K/yr

Joining PowerSchool means being part of a mission-driven team that is transforming K-12 education ... Experience with enterprise platforms such as CRM/Salesforce, ERP, HRIS, or data/reporting systems

PowerSchool Group LLC

SDR

TX · Remote

$55K/yr

Joining PowerSchool means being part of a mission-driven team that is transforming K-12 education ... generation, customer service, business development, or equivalent education with strong ...

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PowerSchool Jobs Information

Do workers at PowerSchool get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Does PowerSchool pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

At PowerSchool, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from PowerSchool affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at PowerSchool?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at PowerSchool worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and September 2025.

How easy is it to get time off at PowerSchool?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

Do PowerSchool managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and September 2025.

How easy is it to take sick days at PowerSchool?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at PowerSchool feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at PowerSchool get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

Is it stressful to work at PowerSchool?

Some people feel stressed here.
56% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at PowerSchool enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at PowerSchool recommend working with their team?

Most people recommend working with their team.
100% of people report that they would recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get enough training when they start at PowerSchool?

Most people got enough training when they started.
88% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get support to advance at PowerSchool?

Most people are given support to advance their career here.
In the last year, 89% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people think PowerSchool’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

Do workers feel well informed about how PowerSchool is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

What are the most popular jobs at Powerschool?

What are the most popular categories at Powerschool?

Infographic showing various Customer Service job openings at Powerschool in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 76% Physical, and 24% Remote job distribution.

Staff Software Engineer - IC4 (SOFENG - Software Engineering)

PowerSchool Group LLC

Dallas, TX • On-site

$92K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

PowerSchool rating

9.1

Company rating: 9.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

26th of 247 rated software companies

Job description

Overview
At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you're joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.
Team Overview
Our Research & Development (R&D) team is the technical talent at the heart of our product suite, overseeing the product development lifecycle from concept to delivery. From engineering to quality assurance to data science, the R&D team ensures our customers seamlessly use our products and can depend on their consistency.
Responsibilities
Role Overview
We are launching a major modernization effort to transform our legacy single-tenant reporting framework into a multi-tenant, cloud-native, AI-augmented reporting and analytics platform. This role will serve as the technical lead for the initiative, responsible for architecture, design leadership, and hands-on development. The Lead Engineer will drive technical direction, guide the engineering team, and help define how AI is leveraged to migrate business logic and report metadata from the current system to the new platform.
Key Responsibilities
  • Lead architecture and design for a new multi-tenant reporting platform built on AWS serverless technologies.
  • Provide hands-on development using Python, TypeScript, SQL, and AWS services including Lambda, Step Functions, API Gateway and others.
  • Develop AI-driven pipelines that extract, translate, and validate business logic and report parameter screens from the legacy platform.
  • Define coding standards, best practices, and development patterns across the engineering team.
  • Mentor senior and mid-level engineers; conduct design and code reviews.
  • Partner with Product, Data, QA, and Architecture teams to align technical and business requirements.
  • Evaluate and recommend emerging AI technologies and frameworks to optimize automation capabilities.
  • Ensure platform scalability, security, tenant isolation, and operational excellence.

Qualifications
Required Skills & Experience
  • Extensive experience with AWS/Azure serverless architectures.
  • Expert-level proficiency in Python and TypeScript.
  • Prior experience with AI for code generation, metadata extraction, or workflow automation
  • Strong SQL background
  • Demonstrated experience building or integrating AI-driven systems (LLMs, embeddings, AI agents, transformation pipelines).
  • Solid experience with distributed systems, data pipelines, or modernizing legacy platforms.
  • Proven leadership in technical strategy and mentoring.
Preferred Qualifications
  • Experience designing or operating multi-tenant platforms.
  • Strong knowledge of ETL/ELT architecture patterns.
  • Strong documentation, communication, and stakeholder-management skills.
  • Oracle experience is a plus.

Compensation & Benefits
Compensation & Benefits
PowerSchool offers the following benefits:
  • Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
  • Flexible Spending Accounts and Health Savings Accounts
  • Short-Term Disability and Long-Term Disability
  • Comprehensive 401(k) plan
  • Generous Parental Leave
  • Unrestricted paid time off (known as Discretionary Time Off - DTO)
  • Wellness Program, including ClassPass & Employee Assistance Program
  • Tuition Reimbursement
  • Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $92,800 - $170,300 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.
EEO Commitment
EEO Commitment
PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.

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