... sales point of contact for a variety of small business customers * Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products * Help ...
40 Podium Sales Jobs Hiring Near You
... sales point of contact for a variety of small business customers * Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products * Help ...
Enterprise Account Executive
Lehi, UT · On-site
Bi-annual swag drops with cool Podium gear and apparel * A stellar HQ (Utah) gym with local professional coaches and classes offered * Onsite HQ (Utah) child care center, subsidized for employees ...
Enterprise Account Executive
Lehi, UT · On-site
Bi-annual swag drops with cool Podium gear and apparel * A stellar HQ (Utah) gym with local professional coaches and classes offered * Onsite HQ (Utah) child care center, subsidized for employees ...
... sales point of contact for a variety of small business customers * Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products * Help ...
... sales point of contact for a variety of small business customers * Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products * Help ...
... sales point of contact for a variety of small business customers * Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products * Help ...
... sales point of contact for a variety of small business customers * Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products * Help ...
Serve as the primary post-sales point of contact for a variety of Enterprise business customers. You'll be the quarterback for the customer at Podium for inquiries, issues, and escalations. * Utilize ...
Serve as the primary post-sales point of contact for a variety of Enterprise business customers. You'll be the quarterback for the customer at Podium for inquiries, issues, and escalations. * Utilize ...
Commissions & Payroll Manager
Lehi, UT · On-site
$70K - $96K/yr
You'll be instrumental in helping Podium continue to scale effectively while working closely with the Finance, Sales, Customer Success and People teams. What you will be doing: * Own the end-to-end ...
Commissions & Payroll Manager
Lehi, UT · On-site
$70K - $96K/yr
You'll be instrumental in helping Podium continue to scale effectively while working closely with the Finance, Sales, Customer Success and People teams. What you will be doing: * Own the end-to-end ...
... sales point of contact for a variety of small business customers * Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products * Help ...
... sales point of contact for a variety of small business customers * Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products * Help ...
Serve as the primary post-sales point of contact for a variety of Enterprise business customers. You'll be the quarterback for the customer at Podium for inquiries, issues, and escalations. * Utilize ...
Serve as the primary post-sales point of contact for a variety of Enterprise business customers. You'll be the quarterback for the customer at Podium for inquiries, issues, and escalations. * Utilize ...
Serve as the primary post-sales point of contact for a variety of Mid-Market business customers. You'll be the quarterback for the customer at Podium for inquiries, issues, and escalations. * Utilize ...
Serve as the primary post-sales point of contact for a variety of Mid-Market business customers. You'll be the quarterback for the customer at Podium for inquiries, issues, and escalations. * Utilize ...
Serve as the primary post-sales point of contact for a variety of small business customers * Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium ...
Serve as the primary post-sales point of contact for a variety of small business customers * Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium ...
Serve as the primary post-sales point of contact for a variety of small business customers * Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium ...
Serve as the primary post-sales point of contact for a variety of small business customers * Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium ...
Serve as the primary post-sales point of contact for a variety of Enterprise business customers. You'll be the quarterback for the customer at Podium for inquiries, issues, and escalations. * Utilize ...
Serve as the primary post-sales point of contact for a variety of Enterprise business customers. You'll be the quarterback for the customer at Podium for inquiries, issues, and escalations. * Utilize ...
Director, Talent Acquisition
Lehi, UT · On-site
$97K - $134K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... Sales team mentality - you run recruiting like a revenue org: pipeline reviews, accountability, and ...
Director, Talent Acquisition
Lehi, UT · On-site
$97K - $134K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... Sales team mentality - you run recruiting like a revenue org: pipeline reviews, accountability, and ...
... every Podium marketing motion is aligned to the unique needs of HVAC businesses and optimized for efficient growth. You'll work cross-functionally with Sales, Product, and Customer Success to ...
... every Podium marketing motion is aligned to the unique needs of HVAC businesses and optimized for efficient growth. You'll work cross-functionally with Sales, Product, and Customer Success to ...
Chief of Staff
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... sales performance and strategy, internal business systems, and revenue operations. You'll work ...
Chief of Staff
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... sales performance and strategy, internal business systems, and revenue operations. You'll work ...
Director, Talent Acquisition
Lehi, UT · On-site
$97K - $134K/yr
Sales team mentality - you run recruiting like a revenue org: pipeline reviews, accountability, and ... Podium is winning, and this is your seat on that team Benefits * Open and transparent culture
Director, Talent Acquisition
Lehi, UT · On-site
$97K - $134K/yr
Sales team mentality - you run recruiting like a revenue org: pipeline reviews, accountability, and ... Podium is winning, and this is your seat on that team Benefits * Open and transparent culture
Product Manager - Internal Tools
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... Your work will directly impact sales performance, customer retention, and operational efficiency ...
Product Manager - Internal Tools
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... Your work will directly impact sales performance, customer retention, and operational efficiency ...
Chief of Staff
Lehi, UT · On-site
... sales performance and strategy, internal business systems, and revenue operations. You'll work ... Bi-annual swag drops with cool Podium gear and apparel * A stellar HQ (Utah) gym with local ...
Chief of Staff
Lehi, UT · On-site
... sales performance and strategy, internal business systems, and revenue operations. You'll work ... Bi-annual swag drops with cool Podium gear and apparel * A stellar HQ (Utah) gym with local ...
Product Manager - Internal Tools
Lehi, UT · On-site
Your work will directly impact sales performance, customer retention, and operational efficiency ... Bi-annual swag drops with cool Podium gear and apparel * A stellar HQ (Utah) gym with local ...
Product Manager - Internal Tools
Lehi, UT · On-site
Your work will directly impact sales performance, customer retention, and operational efficiency ... Bi-annual swag drops with cool Podium gear and apparel * A stellar HQ (Utah) gym with local ...
Product Manager - Internal Tools
Lehi, UT · On-site
Podium is a company that brings AI Employees to local businesses, helping them convert ... sales performance and operational efficiency. Responsibilities : • Define and drive the vision ...
Product Manager - Internal Tools
Lehi, UT · On-site
Podium is a company that brings AI Employees to local businesses, helping them convert ... sales performance and operational efficiency. Responsibilities : • Define and drive the vision ...
Podium Jobs Information
What are the most popular job types at Podium?
What are the most popular jobs at Podium?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 12 days ago
Job description
As a Regional Customer Success Manager, you will own the success and health for a segment of Podium's Automotive customers. You will develop strategies that increase engagement and delight customers while mitigating churn. You'll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium's Interaction Management platform and deliver their business goals. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers.
You will be expected to travel 35 - 40% of the time.
What you will be doing:
- Serve as the primary post-sales point of contact for a variety of small business customers
- Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products
- Help customers achieve maximum value from products and achieve business objectives
- Responsible for identifying opportunities for upselling and cross-selling within existing accounts
- Proactively engage with customers during the renewal process to secure renewals and drive customer retention.
- Develop a deep understanding of each customer's business objectives and industry challenges. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage
- Act as the primary point of contact for customer inquiries, issues, and escalations. Proactively anticipate and address potential challenges to ensure a seamless customer experience.
- Develop strong relationships with customers and become a trusted advisor. Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.
What you should have:
- 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry
- Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.
- Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels.
- Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.
- Technically adept and able to grasp complex software concepts quickly
- Empathetic and customer-centric mindset, committed to driving customer success
- Results-driven with a focus on meeting and exceeding customer satisfaction and retention goals.
- Collaborative team player with the ability to work cross-functionally to achieve common objectives.
What we hope you have:
- A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate
- Experience with customer success platforms and tools.
- Familiarity with CRM and customer support software.
- Knowledge of online reputation management and customer feedback processes.
Why you'll love working here:
- Podium is the best place to work to:
- Join the leaders in AI agents
- Unlock career-defining growth
- Build with world-class talent
- Make a real impact on local businesses
Benefits
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
About Podium
Sourced by ZipRecruiter
Industry
Software development
Company size
1 - 10 Employees
Headquarters location
Lehi, UT, US
Year founded
2014