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52 Peg Front Desk Agent Jobs Hiring Near You

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Front Desk

Anchorage, AK · On-site

$14.50 - $18.50/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role ...

PEG

Front Desk

Saint Louis, MO · On-site

$13.25 - $16.75/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role ...

PEG

Front Desk

Saint George, UT · On-site

$12.75 - $16/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role ...

PEG

Front Desk

Phoenix, AZ · On-site

$14.25 - $17.75/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role ...

PEG Companies

Front Desk

Saint George, UT · On-site

$12.75 - $16/hr

Job Type Part-time Description The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall ...

PEG Companies

Front Desk

Saint Louis, MO · On-site

$16 - $18/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role ...

PEG COMPANIES

Front Desk

Smyrna, GA · On-site

$14 - $17.50/hr

Job Type Full-time Description The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall ...

PEG COMPANIES

Front Desk

Saint Louis, MO · On-site

$13.75 - $17.50/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role ...

PEG Companies

Front Desk

Anchorage, AK · On-site

$14.50 - $18.50/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role ...

PEG Companies

Front Desk

Deerfield, IL · On-site

$17 - $17.50/hr

Job Type Full-time Description The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall ...

PEG Companies

Front Desk

Smyrna, GA · On-site

$13.75 - $17.50/hr

Job Type Full-time Description The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall ...

PEG Companies

Front Desk

Phoenix, AZ · On-site

$17/hr

Job Type Full-time Description The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall ...

PEG COMPANIES

Front Desk

Deerfield, IL · On-site

$17 - $17.50/hr

Job Type Full-time Description The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall ...

PEG COMPANIES

Front Desk

Saint George, UT

$13.50 - $17/hr

Job Type Part-time Description The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall ...

PEG COMPANIES

Front Desk

Phoenix, AZ · On-site

$17/hr

Job Type Full-time Description The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall ...

PEG

FT Bartender/Front Desk

Phoenix, AZ · On-site

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role ...

PEG Companies

FT Bartender/Front Desk

Phoenix, AZ · On-site

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role ...

PEG

Front Office Supervisor

Ogden, UT · On-site

$19 - $22.80/hr

The Front Office Supervisor will oversee the daily tasks of the front desk. They may be responsible for training all front office associates (front desk, night audit, valet, etc.) on hotel policy and ...

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What are the key skills and qualifications needed to thrive as a Front Desk Agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.

What are some common challenges Front Desk Agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What does a Front Desk Agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What other companies are hiring for Front Desk Agent jobs?
What are the most popular jobs at Peg?
What are the most popular categories at Peg?
Infographic showing various Front Desk Agent job openings at Peg in the United States as of May 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.
Front Desk

Front Desk

PEG

Anchorage, AK • On-site

$14.50 - $18.50/hr

Full-time

Posted 28 days ago

Job description

Description:

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role requires professionalism, attention to detail, and the ability to multitask in a fast-paced hospitality environment while upholding the hotel and Brand’s service standards.


  • Greet and welcome guests upon arrival with a friendly and professional demeanor.
  • Perform accurate check-in and check-out procedures.
  • Answer and direct phone calls, handle guest inquiries, and provide information about hotel services, amenities, and local attractions.
  • Secure the guest’s method of payment, issue room keys, and maintain accurate records in the property management system.
  • Resolve guest complaints promptly and effectively, escalating issues when necessary.
  • Coordinate with housekeeping and maintenance to ensure rooms are ready and guest requests are fulfilled.
  • Maintain lobby and front desk area cleanliness and organization.
  • Follow security procedures, monitor guest access, and report any suspicious activity.
  • Assist with reservations, cancellations, and modifications.
  • Promote hotel services and amenities to enhance guest satisfaction.
  • Some properties may require driving hotel shuttle or guest cars to support valet service.
Requirements:

Requirements:

  • High school diploma or equivalent; hospitality or customer service training preferred.
  • Previous experience in a front desk, reception, or customer service role desirable.
  • Strong communication, problem-solving, and interpersonal skills.
  • Proficiency with computers and reservation/property management systems (PMS experience a plus).
  • Ability to remain calm and professional under pressure.
  • Flexible schedule availability, including evenings, weekends, and holidays.
  • Some locations may require a Drivers’ License and insurability to operate company vehicles
  • Bilingual skills are a plus.

Physical Requirements:

  • Ability to stand for extended periods (up to 8 hours).
  • Frequent use of hands and arms for typing, phone handling, and guest interactions.
  • Occasionally lift or carry items up to 25 pounds (luggage or supplies).
  • Ability to bend, stoop, and reach as required.
  • Clear verbal communication and professional appearance at all times.

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