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Numotion

72 Numotion Customer Service Representative Jobs Hiring Near You

Numotion

Customer Care Reorder Representative I

$17.71 - $23.02/hr

The Customer Care Reorder Representative II is responsible for providing outstanding and ... Numotion's policies and federal regulations. * Always provide excellent customer service for all ...

Numotion

Customer Care Reorder Representative I

$17.71 - $23.02/hr

The Customer Care Reorder Representative II is responsible for providing outstanding and ... Numotion's policies and federal regulations. * Always provide excellent customer service for all ...

Numotion

Customer Care Coordinator

Lombard, IL · On-site

$17.50 - $23/hr

... services. Facilitates timely order movement through Numotion's order processing system. Assists ... representation of the duties and responsibilities associated with this position. The duties and ...

Numotion

Customer Care Coordinator

Lombard, IL

$19.97 - $25.96/hr

... services. Facilitates timely order movement through Numotion's order processing system. KEY ... The physical demands and work environment characteristics described here are representative of ...

Numotion

Customer Care Coordinator

Lombard, IL · On-site

$19.97 - $25.96/hr

... services. Facilitates timely order movement through Numotion's order processing system. KEY ... The physical demands and work environment characteristics described here are representative of ...

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Numotion Jobs Information

What is it like to work at Numotion?

Numotion is a company that prioritizes a culture of compassion, empathy, and collaboration, focusing on delivering exceptional care to individuals with mobility impairments.

As a leading provider of mobility solutions, Numotion operates with a decentralized team structure, allowing employees to work closely with customers and healthcare professionals to understand their unique needs and preferences. The company's mission-driven approach emphasizes the importance of accessibility and inclusivity in all aspects of its operations.

Working at Numotion may appeal to individuals who are passionate about making a positive impact on people's lives, as the company offers opportunities to work in a dynamic and supportive environment that values employee growth and development, with a wide range of career paths available in fields such as sales, clinical services, and operations.

What makes Numotion an attractive place to work?

Numotion is a leading provider of complex rehabilitation technology and services, offering a unique combination of clinical expertise and innovative solutions to improve the lives of individuals with disabilities. The company's workplace is characterized by a culture of collaboration, innovation, and customer-centricity, with opportunities for employees to contribute to the development of cutting-edge products and services. By joining Numotion, individuals can pursue a career that combines technical expertise with a passion for making a meaningful impact on people's lives, with opportunities for professional growth and development in a dynamic and supportive environment.

Do workers at Numotion get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Numotion pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

At Numotion, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Numotion affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 43 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Numotion?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 80% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between January 2025 and July 2025.

Do workers at Numotion worry about hours?

Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Numotion workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Numotion workers to change shifts?

Some people find it hard to change shifts.
39% of people report that it’s hard to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at Numotion?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Numotion managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Numotion spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Numotion?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Numotion good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Numotion feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Numotion get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Numotion?

Most people feel stressed out here.
90% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Numotion enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Numotion recommend working with their team?

Not many people recommend working with their team.
74% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Numotion?

Most people didn’t get enough training when they started.
73% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Numotion?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think Numotion’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
94% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Numotion is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Numotion?
What are the most popular categories at Numotion?
Infographic showing various Customer Service Representative job openings at Numotion in the United States as of July 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 95% Physical, and 5% Remote job distribution.
Customer Care Reorder Representative I

Customer Care Reorder Representative I

Numotion

Remote

$17.71 - $23.02/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Numotion rating

7.0

Company rating: 7.0 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

210th of 358 rated logistics

Job description


By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.
JOB PURPOSE:
The Customer Care Reorder Representative II is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive customer experience. This role is responsible for ensuring all medical supply reorders are processed accurately and quickly while aiming for customers' needs to be met.
The pay range for this position is $17.71-$23.02 Hourly. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
KEY RESPONSIBILITIES:
  • Process the reorder book of business assigned to them to include: full and accurate insurance verifications, confirming all customer information monthly/quarterly, ensuring the CMNs are not expired prior to shipping and if authorization is needed prior to shipping.
  • Correspond with customers by email and triage any inquiries as appropriate.
  • Communicate with customers personalized information related to their insurance qualifications, coverage, deductibles, and any financial responsibility they might have.
  • Facilitate communication between the customer, third party payers, distributors, case managers and others to complete the customer's initial order.
  • Collect and process payments for out-of-pocket amounts prior to product shipment.
  • Create the Purchase Order for the Distributor.
  • Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotion's mission.
  • Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
  • Always provide excellent customer service for all internal and external customers of the operations. Provide solutions for customer concerns and continually focus on customer service as our top priority.
  • The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
  • High School diploma/GED required.
  • Minimum three (1) years' experience in insurance eligibility verification.
  • Minimum three (1) years of experience in calculating deductibles and coinsurance for primary and secondary policies.
  • Background in Medicaid, Medicare, and Private Insurance.

PREFERRED COMPETENCIES AND QUALIFICATIONS:
  • Associates degree in relevant field.
  • Ability to work in a fast-paced environment and juggle multiple priorities.
  • Ability to think quickly, assess a situation and make a sound decision.
  • Solid written and verbal communication, listening, organization and priority setting skills.

PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Frequent use of hands, wrists, fingers associated with using computer equipment.
  • Prolonged periods of time working at a desk and/or on a computer.
  • Occasionally move and reach with arms and hands.
  • Ability to lift/move up to 10 pounds.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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About Numotion

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

2001

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