Net2Source
Net2Source

61 Net2Source Customer Success Manager Jobs Hiring Near You

As a Customer Success Manager, you are responsible for building and maintaining relationships with new and existing clients to ensure their continued satisfaction. The Customer Success Manager is an ...

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...

The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ongoing onboarding of new customers in North America. Desired Skillset: * Internet architecture

As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...

As a Customer Success Manager at Opiniion, you will play a crucial role in ensuring our client's success, satisfaction, retention, and growth within the dynamic tech industry. The ideal candidate ...

The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...

As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...

Customer Success Manager

San Jose, CA · On-site

$43.49 - $54.37/hr

Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing ...

As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...

We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...

Showing results 21-40

Net2Source Jobs Information

What is it like to work at Net2Source?

Net2Source is a global IT staffing and solutions company that values diversity, innovation, and customer satisfaction, fostering a collaborative and dynamic work environment.

The company has a flat organizational structure, allowing employees to work closely with clients and colleagues across various departments, and its offices are equipped with modern amenities to promote productivity and employee well-being.

Working at Net2Source may appeal to candidates who are looking for a challenging and rewarding career in the IT industry, with opportunities for professional growth, skill development, and global exposure through its international client base and projects.

What makes Net2Source an attractive place to work?

Net2Source is a leading global staffing and recruitment process outsourcing (RPO) company that has established itself as a trusted partner for businesses worldwide. The company's workplace is characterized by a dynamic and collaborative environment that fosters innovation, teamwork, and professional growth, with opportunities for employees to develop their skills and expertise in a fast-paced and ever-evolving industry. By joining Net2Source, individuals can contribute to the company's mission of delivering exceptional recruitment solutions and enjoy a career path that offers opportunities for advancement, learning, and making a meaningful impact in the industry.
What are the most popular categories at Net2Source?
Infographic showing various Customer Success Manager job openings at Net2Source in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, and 20% Remote job distribution.

Customer Success Manager

KMS Lighthouse

Irving, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Job description

KMS Lighthouse is one of the hottest up and coming tech companies working with Fortune 500 and Fortune 1000 enterprises around the world! Named the #1 knowledge management company in the Forrester Wave Report 2024, KMS Lighthouse is an industry leader in providing SaaS knowledge management solutions.

Our customers’ satisfaction is the key to our success, making our Customer Success role a vital component of our company’s growth. As a Customer Success Manager, you are responsible for building and maintaining relationships with new and existing clients to ensure their continued satisfaction. The Customer Success Manager is an advocate for KMS Lighthouse and for the client to ensure seamless delivery and support in all areas.


Responsibilities:
  • Build and maintain strong, positive business relationships with enterprise-level clients (C-level executives, Directors, Managers, etc.)
  • Support the implementation team in the onboarding process of new clients ensuring flawless delivery.
  • Identify opportunities for expansions and upsells within client accounts and manage the negotiation process.
  • Work closely with internal teams to ensure flawless delivery.
  • Manage QBRs with your customers.
  • Join calls with clients to understand their needs, tackle problems, and where necessary escalate the case to the relevant internal team.
  • Actively engage with multiple contacts in each account to ensure amazing partnership and communication.
  • Manage escalation events like a pro.
  • Develop deep understanding of the product to address the business needs of your clients.
  • Collaborate with the sales team to achieve customer satisfaction and company growth.

Benefits:
  • Medical, Vision, Dental
  • 401K + 401K Match
  • 11 Paid Holidays
  • PTO & Sick Days

Requirements:
  • 2+ years of experience as a Customer Success Manager, Account Manager, or similar role within a SaaS organization
  • Prior experience working at a SaaS-based company is a must.
  • Prior experience identifying areas of opportunity and managing the upsell.
  • Prior experience supporting and interfacing with enterprise level organizations is required.
  • Great interpersonal skills with strong customer-facing and presentation skills.
  • Proactive problem-solver who is not afraid to break boundaries.
  • Team player with strong ability to motivate people.
  • High prioritization and organization skills.
  • Superb written and verbal communication skills.