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26 Nasdaq Customer Service Jobs Hiring Near You

Nasdaq

Index Client Services Analyst

Philadelphia, PA · Hybrid

$65K - $114K/yr

Capture client intelligence and interaction records in the CRM system to support ongoing service ... Come as You Are Nasdaq is an equal opportunity employer. We welcome applications from candidates of ...

Nasdaq

Index Client Services Analyst

Philadelphia, PA · On-site

$65K - $114K/yr

Capture client intelligence and interaction records in the CRM system to support ongoing service ... Come as You Are Nasdaq is an equal opportunity employer. We welcome applications from candidates of ...

Nasdaq

Systems Operations Specialist

Toronto, ON · Hybrid

CA$84K - CA$115K/yr

Lead technical operations and application support for Nasdaq's global services, managing incidents ... Manage and resolve incidents for internal and external customers, ensuring rapid response and ...

Nasdaq

Head of Product, Governance Solutions

Boston, MA · On-site

$143K - $279K/yr

Nasdaq Governance Solutions is an AI-enabled ecosystem of board technologies and advisory services ... Use customer insight, data analysis, and market research to guide prioritization. * Balance ...

Nasdaq

Manager, Marketing Operations

Atlanta, GA · Hybrid

$88K - $154K/yr

... services sectors. * Demonstrated expertise in marketing technology platforms (such as CRM, ... Come as You Are Nasdaq is an equal opportunity employer. We welcome applications from candidates of ...

Nasdaq

Equity Sales Lead

New York, NY · Hybrid

$88K - $154K/yr

... customer support. You'll thrive in this position if you're an intellectually curious, detail ... Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from ...

Nasdaq

Manager, Marketing Operations

New York, NY · Hybrid

$88K - $154K/yr

... services sectors. * Demonstrated expertise in marketing technology platforms (such as CRM, ... Come as You Are Nasdaq is an equal opportunity employer. We welcome applications from candidates of ...

Nasdaq

Marketing Director, IR Intelligence

New York, NY · On-site +1

$112K - $207K/yr

... revenue for Nasdaq's IR Intelligence product line. You'll thrive in this position if you're ... Proficiencywith marketing automation platforms, CRM systems, and analytics tools; comfort using AI ...

Nasdaq

Equity Sales Lead

New York, NY · On-site

$88K - $154K/yr

... customer support. You'll thrive in this position if you're an intellectually curious, detail ... Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from ...

Nasdaq

Head of Product, Governance Solutions

Boston, MA

$143K - $279K/yr

Nasdaq Governance Solutions is an AI-enabled ecosystem of board technologies and advisory services ... Use customer insight, data analysis, and market research to guide prioritization. * Balance ...

Nasdaq

Marketing Director, IR Intelligence

New York, NY · On-site

$112K - $207K/yr

... revenue for Nasdaq's IR Intelligence product line. You'll thrive in this position if you're ... Proficiency with marketing automation platforms, CRM systems, and analytics tools; comfort using AI ...

Nasdaq

Manager, Marketing Operations

New York, NY · On-site

$88K - $154K/yr

... services sectors. * Demonstrated expertise in marketing technology platforms (such as CRM, ... Come as You Are Nasdaq is an equal opportunity employer. We welcome applications from candidates of ...

Nasdaq

Sr Analyst, Platform Operations

Toronto, ON · Hybrid

CA$75K - CA$103K/yr

... in keeping Nasdaq's platforms running reliably and efficiently - supporting global markets and ... service continuity for internal and external customers. * Design, plan, and deploy changes to ...

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Infographic showing various Customer Service job openings at Nasdaq in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 37% Physical, 60% Hybrid, and 3% Remote job distribution.
Index Client Services Analyst

Index Client Services Analyst

Nasdaq

Philadelphia, PA • Hybrid

$65K - $114K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

As an Index Client Services Analyst reporting to [Hiring Manager Title], you'll play a key role in supporting some of the world's largest financial institutions as they rely on Nasdaq's global index products. You'll be the first point of contact for our clients - helping them navigate index data, resolve issues quickly, and experience the high standard of service that sets Nasdaq apart.
You'll thrive in this role if you're client-focused, analytical, and energized by working in a fast-paced, collaborative environment where no two days are the same.Key Responsibilities
  • Serve as the primary point of contact for clients utilizing Nasdaq indexes, addressing day-to-day inquiries and ensuring a seamless experience.
  • Act as a liaison between clients and internal teams to troubleshoot and resolve issues, meeting agreed service standards and client expectations.
  • Capture client intelligence and interaction records in the CRM system to support ongoing service quality and relationship management.
  • Prepare and distribute proactive client communications regarding index news, product updates, and market announcements.
  • Support new client onboarding in partnership with the sales team, coordinating access to data and services across Nasdaq and third-party vendors.
Required Qualifications
  • Bachelor's degree in Business, Economics, Finance, or a related field, or equivalent practical experience.
  • Strong written and verbal communication skills, with the ability to engage effectively with global clients.
  • Solid analytical and problem-solving skills with the ability to prioritize in a fast-moving environment.
  • Proven ability to deliver excellent client service in a professional, client-facing setting.
  • Comfortable working cross-functionally and collaborating with global teams.
Preferred Qualifications
  • Experience in the market data or financial services industry.
  • Knowledge of equity indices and financial data products.
  • Proficiency with tools such as Excel, PowerPoint, Salesforce, or similar platforms.

This position will be located in Philadelphia and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

What We Offer

We're proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq's overall success.

The base pay range for this role is $65,000 - $114,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Nasdaq's programs and rewards are intended to allow our employees to:

  • Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
  • Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
  • Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
  • Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
  • Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities

For more information, visit Nasdaq Benefits & Rewards Career page.

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