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60 My3Tech Jobs Hiring Near You

Job Title: Technical Support Analyst 4 Location: Petersburg, VA (Hybrid) Duration: Long-Term Contract Interview Process: In-Person Only Responsibilities * Coordinate and execute PC Refresh ...

Job: Lansing, MI - IT - Agency Services - EGLE - N/A - Programmer 5 Location: Lansing MI(Hybrid) - Looking for Locals Client: State of MI Duration: 1 year with possible extension Top Skills & Years ...

NCDOT - Inventory Specialist

Raleigh, NC · On-site

$17.25 - $21.75/hr

NCDOT - Inventory Specialist Location: 1 S Wilmington St Raleigh, NC 27601 Duration: Long Term Client: State of NC NCDOT is seeking a person with a basic technical knowledge of Physical Security and ...

Business Analyst 3

Austin, TX · On-site

$43.25 - $59.75/hr

Job Title: Business Analyst 3 Job Location: Austin, TX (Hybrid) Duration: 4+ Months Contract with possibility to extension The Business Analyst (BA) works on multiple projects that support the ...

Hope you are doing good, Urgent Requirement : Job Title : .Net developer Location : Lansing, MI (hybrid) Duration : 12 months Contract with possibility to extension : Top Skills & Years of Experience ...

Job Title: Project Lead 3 Job Location: Austin, TX (Onsite) Duration: 6+ Months Contract with possibility to extension The Project Manager Lead is an Information Technology (IT) position that will ...

Program Manager 3 Austin, TX 78751 (Onsite) 12 months Contract with possibility to extension Client's IT is continuing to develop a data integration hub under the Performance Management & Analytics ...

Job:Lansing, MI - IT - DTMB - CSS - eMichigan - Programmer Analyst 5 Location : Lansing, MI Candidates MUST be local at time of submission. Duration: Long term The State of Michigan is looking for:

Job Title: Desktop Support Specialist (Expert) Location: Elizabethtown, NC 28337 Work Address: 286 Aviation Parkway, Elizabethtown, NC 28337 Duration: Long-Term Contract Required Skills Mandatory ...

Technical Specialist - Junior

Raleigh, NC · On-site

$108K/yr

Hi, Hope you are doing good, Urgent Requirement : Job Title : Active Directory Location : Raleigh, NC (100% REMOTE) Duration : 12 months Contract with possibility to extension : The NC DIT ...

Hope you are doing good, Urgent Requirement : Job Title : C# .Net Developer * Only on W2 Location : REMOTE Interview Process: Virtual first, in-person if needed : This position is eligible for temp ...

Job Title: Database Administrator 3 Job Location: Austin, TX 78752 (Hybrid) Duration: 4+ Months Contract with possibility to extension Provide application support to include analysis off application ...

Agile Project Manager/Scrum Master Under the general direction of the PMO Office Director or Dev-Ops Office Director, the Project Manager/Scrum Master is responsible for leading and directing 2-3 ...

New

NCDOT - Inventory Specialist

Raleigh, NC · On-site

$17.25 - $21.75/hr

NCDOT - Inventory Specialist Location: 1 S Wilmington St Raleigh, NC 27601 Duration: Long Term Client: State of NC NCDOT is seeking a person with a basic technical knowledge of Physical Security and ...

Sr Java Developer

Richmond, VA · On-site

$56.75 - $72.25/hr

Sr. Java Programmer Location: Richmond, VA Interview Type: In Person Work Arrangement: Remote 10+ years of experience required. Local profiles only (Must be within 3.5 hours drive of Richmond, VA ...

New

.Net Core/AWS Developer Location: Downtown Chicago or Houston - Onsite 2 days/week Duration: 12 - 18 month contract w/extension Key Responsibilities: * The full stack developer will advance the ...

New

GIS Analyst Position supports the enterprise Roads & Highways product as well as implements data processing for the statewide LRS network. The candidate will be allowed to work remotely until all ...

New

Hello, Hope you are doing good. Position: Data Entry Operator Location: Main Street, Little Rock, AR Duration: Long Term Client: State of AR Job ID: 731082 This position will be a member of the ...

Showing results 21-40

Specialist- Expert (Desktop Support Specialist)

My3Tech

Matthews, NC • On-site

Contractor

Re-posted 3 days ago


Job description

Job Title: Specialist – Expert (Desktop Support Specialist / Client Services Operations)
Location: Matthews, NC (Onsite – Travel Required)
Duration: Contract
Experience Level: 7+ years

Key Responsibilities

  • Provide advanced desktop and workstation support across enterprise environments

  • Evaluate and prioritize Service Desk incidents based on business impact

  • Install and image desktop and laptop systems and deploy enterprise software

  • Configure local and network printers and peripheral devices

  • Perform user data migration and profile transfers during workstation replacement

  • Support account provisioning including Active Directory, email, NCID, and Citrix access

  • Coordinate with Data Center Operations for file storage and data restoration activities

  • Troubleshoot application-level issues with development teams

  • Support escalation of network-related issues with infrastructure teams

  • Maintain accurate ServiceNow ticket updates and communicate progress with users

  • Develop and maintain technical documentation aligned with SLA and OLA standards

  • Implement endpoint security controls aligned with DOT security policies

  • Mentor technical staff and assist with complex issue resolution

  • Identify trends and recommend technical improvements

  • Support technical deployments and workstation rollout projects

Required Qualifications

  • 7+ years of experience supporting enterprise workstation hardware, software, peripherals, and networking environments

  • 7+ years of experience installing and imaging desktop and laptop systems

  • 7+ years of experience installing and configuring local and network printers and peripherals

  • 7+ years of experience migrating user data and workstation profiles

  • 7+ years of experience documenting technical support processes and procedures

  • 7+ years of experience working with ServiceNow or similar ticket tracking platforms

  • 7+ years of experience supporting field technical operations requiring travel

Technical Skills

  • Enterprise Windows workstation support

  • Active Directory account administration

  • Citrix environment access support

  • ServiceNow incident and request tracking

  • Printer and peripheral deployment

  • Endpoint imaging and configuration tools

  • File server storage support and data restore coordination

  • Application deployment troubleshooting

Project Responsibilities

  • Lead small technical deployment initiatives as assigned

  • Coordinate technical activities across support teams

  • Provide project status updates to management

  • Maintain documentation supporting operational standards compliance

Security Responsibilities

  • Follow DOT and ITS security policies and procedures

  • Protect enterprise data from unauthorized access or misuse

  • Implement endpoint security requirements from the IT Security Office

Work Environment Requirements

  • Onsite role in Matthews, NC

  • Travel required within support coverage area

  • Candidate must function as senior escalation resource for Service Desk operations