Configure local and network printers and peripheral devices * Perform user data migration and profile transfers during workstation replacement * Support account provisioning including Active ...
Quick apply
7 My3Tech Networking Jobs Hiring Near You
Configure local and network printers and peripheral devices * Perform user data migration and profile transfers during workstation replacement * Support account provisioning including Active ...
Experience working with Data Center Operations and network infrastructure teams. Key Responsibilities Desktop & Field Support * Diagnose and resolve complex desktop, software, hardware, and network ...
Quick apply
Experience working with Data Center Operations and network infrastructure teams. Key Responsibilities Desktop & Field Support * Diagnose and resolve complex desktop, software, hardware, and network ...
Project Lead 3
Austin, TX · On-site
... networking technology certifications.
Basic knowledge of computer hardware, software, networking, and related technologies.
Quick apply
Basic knowledge of computer hardware, software, networking, and related technologies.
Security Specialist
Raleigh, NC · On-site
... Network, NC HealthConnex. The Compliance Officer will be familiar with risk management, comfortable leading internal risk assessments, and possess knowledge of HIPAA and NIST privacy and security ...
Security Specialist
Raleigh, NC · On-site
... Network, NC HealthConnex. The Compliance Officer will be familiar with risk management, comfortable leading internal risk assessments, and possess knowledge of HIPAA and NIST privacy and security ...
... Network, NC HealthConnex. The Compliance Officer will be familiar with risk management, comfortable leading internal risk assessments, and possess knowledge of HIPAA and NIST privacy and security ...
... Network, NC HealthConnex. The Compliance Officer will be familiar with risk management, comfortable leading internal risk assessments, and possess knowledge of HIPAA and NIST privacy and security ...
... network and systems management or similar technologies a definite plus. The system administrators will perform fundamental administration and configuration tasks in the ServiceNow instance including ...
... network and systems management or similar technologies a definite plus. The system administrators will perform fundamental administration and configuration tasks in the ServiceNow instance including ...
MY3TECH Jobs Information
What are the most popular jobs at My3Tech?
What are the most popular categories at My3Tech?
Contractor
Posted 22 days ago
Job description
Job Title: Specialist – Expert (Desktop Support Specialist / Client Services Operations)
Location: Matthews, NC (Onsite – Travel Required)
Duration: Contract
Experience Level: 7+ years
Key Responsibilities
Provide advanced desktop and workstation support across enterprise environments
Evaluate and prioritize Service Desk incidents based on business impact
Install and image desktop and laptop systems and deploy enterprise software
Configure local and network printers and peripheral devices
Perform user data migration and profile transfers during workstation replacement
Support account provisioning including Active Directory, email, NCID, and Citrix access
Coordinate with Data Center Operations for file storage and data restoration activities
Troubleshoot application-level issues with development teams
Support escalation of network-related issues with infrastructure teams
Maintain accurate ServiceNow ticket updates and communicate progress with users
Develop and maintain technical documentation aligned with SLA and OLA standards
Implement endpoint security controls aligned with DOT security policies
Mentor technical staff and assist with complex issue resolution
Identify trends and recommend technical improvements
Support technical deployments and workstation rollout projects
Required Qualifications
7+ years of experience supporting enterprise workstation hardware, software, peripherals, and networking environments
7+ years of experience installing and imaging desktop and laptop systems
7+ years of experience installing and configuring local and network printers and peripherals
7+ years of experience migrating user data and workstation profiles
7+ years of experience documenting technical support processes and procedures
7+ years of experience working with ServiceNow or similar ticket tracking platforms
7+ years of experience supporting field technical operations requiring travel
Technical Skills
Enterprise Windows workstation support
Active Directory account administration
Citrix environment access support
ServiceNow incident and request tracking
Printer and peripheral deployment
Endpoint imaging and configuration tools
File server storage support and data restore coordination
Application deployment troubleshooting
Project Responsibilities
Lead small technical deployment initiatives as assigned
Coordinate technical activities across support teams
Provide project status updates to management
Maintain documentation supporting operational standards compliance
Security Responsibilities
Follow DOT and ITS security policies and procedures
Protect enterprise data from unauthorized access or misuse
Implement endpoint security requirements from the IT Security Office
Work Environment Requirements
Onsite role in Matthews, NC
Travel required within support coverage area
Candidate must function as senior escalation resource for Service Desk operations
About MY3TECH
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Pierre, SD, US
Year founded
2010